Starbucks

This is the slowest Starbucks I've ever been to, and has been for a while now. A few days before Christmas, with tons of people going to the mall, you'd think they'd have more than two people working, but no...one taking drive through and one on counter/making all drinks for drive-in, counter, and mobile orders. TWO PEOPLE in line and I walked out after waiting 20 minutes with neither of the two in front of me even helped yet.

There's plenty of people looking for jobs. The days of "short staffed because of Covid" are long gone. Hire more staff!! As the complaints show, this is an ongoing problem. Also, mobile orders are ridiculous when they take from every other customer. If this location can't handle basic counter service, they shouldn't be doing anything extra.

Atmosphere: 4

Food: 3

Service: 1

This is the slowest Starbucks I have ever seen. They hire kids that just screw around. 30 mins waiting for two drinks is just ridiculous, this is an on going issue. Hire more staff!!

Horrible service from the time we ordered it's been 25 min and still waiting for our drinks.

Atmosphere: 4

Food: 3

Service: 1

I don’t usually come on and write reviews but today I was super disappointed. I absolutely love that Starbucks is convenient and they have all sorts of base options and syrups. I ordered a matcha latte with oat base and not only was the drink almost $10 it also had a super chunky texture. I found my self after every sip with a mouth full of chunky bitter matcha bits. I decided to dump my drink. The guy at the window was also super unfriendly, could have been having a bad day because usually they are super friendly. Just wanted to share my experience.

Food: 2

Service: 3

I usually love this place. But today, I always order a venti iced white mocha with 2 hazelnut and vanilla cold foam. When I got the drink, I hadn’t realized that the cashier mixed up a mocha with frappe?? How do you even get there?? I immediately told them about the whipped cream and the removed it because I didn’t want they to start the whole drink again and put cold foam. And then the cashier couldn’t even properly count the money and had to make someone do it for him!? If you mix up Iced white mocha with Frapp and can’t even count your own money you don’t deserve to be in the cashier.

Atmosphere: 3

Food: 2

Service: 2

Got a free sample of iced oats coffee? Was very good. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Stood there for 35 minutes watching online order get filled meanwhile numerous customers beyond myself waited for their beverages.

Atmosphere: 2

Food: 3

Service: 1

Stood around for over 30 minutes while the employees kept putting out "mobile orders". Don't bother ordering in the store unless you like to waste your time.

Service: 1

16mins for 2 simple on the menu coffees. Slowest Starbucks we’ve ever been too. Franchise owner should get the staff more training and more help. Sad.

Atmosphere: 2

Service: 2

Slow service. Never enough staff, which is managements doing.

Atmosphere: 4

Food: 4

Service: 1

I just came in to pick up a mobile order and I wanted ketchup since it was missing from the order, no one could find time to talk to me or help me for a long while even though there was a total of 3 customers between drive through and in store and literally 5 workers. Honestly so weird of yall, it's so easy to say "hey are you waiting on something"

Atmosphere: 1

Food: 4

Service: 1

I ordered an iced latte, walked out to the car, sat down, and took a drink, the lid fell off, soaked me and the seat of my car.

I feel bad for the staff- they never have enough people working to keep up with the demand. I try to void this location but the few times I've gone I have waited 15-20minutes for my coffee, and I won;t even go through the drive-thru anymore after getting stuck in there for 30minutes unable to pull out until you're basically at the window anyways. I imagine the staff take the brunt of client frustrations when it's not their fault :(

Atmosphere: 4

Food: 4

Service: 1

Ali missed my wrap on my app order. Nathan picked up the slack. Thankyou Nathan!

Atmosphere: 5

Food: 5

Service: 3

Slowest drive thru ever

Service: 1