Tim Hortons
5808 Southridge Ave, Prince George
(250) 964-2521
Recent Reviews
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It’s a typical Tim Hortons donut shop. Good breakfast sandwiches.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Breakfast Sandwich
Ordered 2 coffees,3 small teas,one blueberry muffin and 2 bacon turkey clubs. I repeated myself 4 times and spoke very slowly but the girl still didn’t understand my order. She spoke to me very rudely, I’m a regular customer, I’ve ordered here many times really disappointed, the working needs more training.
Service: 1
Hot chocolate so sweet it was stomach turning.
Asked for some steamed milk to cut the sick and was told chilled milk or cream was complimentary.
I mused that it would hardly be hot chocolate anymore.
I paid 3.45 CAD to get the steamed milk added it to the beverage and it was still too sweet to finish.
Stay away from this junk.
Atmosphere: 3
Food: 1
Service: 3
Good atmosphere and good staffs
Atmosphere: 4
Food: 4
Service: 4
The people who work here mess up my order every time they don't keep the customer happy ? I've ordered here many times and we're disappointed ?
Atmosphere: 1
Food: 1
Service: 1
Employees were happy to make my day great with a smile !with a huge line up in the drive in made time to helped me out fabulously!! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
The staff is unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Today 01 Sep 2024 at around 11-11:30 am, I witnessed what was one of the most unprofessional behaviour by a staff member. We ordered over the drive-thru and there was a confusion about the coupon activation from one card and having to pay with a gift card. The girl that was in the drive thru with red dyed hair was super nice, however when she asked another staff for help and explained the situation, an Indian lady came up (who I’m assuming was a supervisor). The red-haired girl then tried to explain to her that we were activating a coupon from my bf’s app and were going to pay with the gift card on my app… which was not working. The supervisor proceeded to unprofessionally dismiss the girl and shouted “Okay! Okay! Just chill!” I thought that it was not that big of a deal that the girl didn’t know that you can’t use two cards in one transaction. It was a horrible thing to witness and I should have said something, but I was just so appalled by how she handled the situation. If your staff is trying to explain something to you, learn to listen and educate in private. You do not have to humiliate her in front of your customers about something she clearly did not know about. The red-haired girl is nice and polite. She proceeded to apologize as we left. I am so sorry you were treated the way you were today. It’s not your fault. The Indian lady with the star earring I believe needs to be trained about respect in the workplace. Tim Hortons can do better. Plus, I also paid for extra Chipotle on my wrap today and there was barely any on it.
Atmosphere: 4
Food: 4
Service: 3
Sitting in the driveway thru for 10 min while our coffee sits right in front of us bring back the old style service
Atmosphere: 1
Food: 1
Service: 1
It's cheap and delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Parking: Drive thru lane can cause difficulty parking close to the front door
Wheelchair accessibility: Yes. Has button to operate door
Atmosphere: 3
Food: 4
Service: 3
Charging more for coffee in Prince George than Vancouver. I am so dumb founded by this. If anything, should be less. You guys pay less for everything.
Again, I know. Hot coffee and a donut
Atmosphere: 4
Food: 4
Service: 4
The staff were really friendly
Always a good time at Tim's!
Atmosphere: 5
Food: 5
Service: 5
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