I love the fact that they have veggie burger that has an Indian touch. The veggie patty is filled with mashed beans and maybe some potato and red pepper. It is soft and well-blended, very easy to chew down. The Masala sauce provides lots of heat. I had to drink ice water to cool my tongue. The lettuce and tomato toppings are fresh and very crunchy. The burger does not get soggy in my 15 minute drive back home. I like the option of swapping soft drink for a small orange juice without extra charges. Some branches do charge $1 for orange juice. Staff are efficient and courteous. I went to Drive Thru and used the Masala veggie burger combo coupon $8.49 valid until October 19, 2025.
Atmosphere: 5
Food: 5
Service: 5
L Phillips
Very disappointing. Staff wondered off into the back of the kitchen out of sight with my payment in hand and eventually returned to another till to make change. Fries and root beer were very good but burger was average. The eating areas are average. Staff cleaned the table next to me but didn't ask if I was satisfied with my meal or take my tray after I finished. Bathrooms are a disgusting disgrace.
Atmosphere: 1
Food: 3
Service: 3
Kayla Carson
Good place for group dining.
jon poo hell tom ross dell pol
Our meal felt worth the price.
Rina D
Not fresh. Gave us 2 old crusty chubby chicken burgers that were hard to chew. Fries were stale and dry without salt. Fast food doesn't mean old food. I've tried giving this location multiple chances but it keeps getting worse: they either forget an ordered item, take too long or give out stale food.
Do better A&W. Kind of difficult to support Canadian when it's unappetizing!
Atmosphere: 1
Food: 1
Service: 3
Annia Lee
Craving for root beer and french fries 😊 and I got coupons. Free parking and this is BEST location for customer service in all of Richmond and Burnaby in my opinion for the ones I have been to. No matter early morning or dinner or now, smiles on faces, remembers condiments, and french fries can be requested less salt and extra crispy.
- free coffee and fountain drink refills dine in - 24 hr druve thru with quick service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Burger, Chubby Chicken, All Canadian Breakfast, Cheddar Bacon Uncle Burger Combo, English Muffin Bacon \u0026 Egger, Teen Burger \u0026 Onion Rings
Dave Coutts
Onion rings were over done Mama burger was poorly assembled but flavor was good uncle burger was still pink inside
Food: 3
Service: 3
vrinda k nair
Unhygienic service & when pointed out, rude behaviour. Will not go there again
Loved the veggie burger but my all time favourite is Nashville chicken crunch. Also the staff is very friendly and quick to serve.
Atmosphere: 5
Food: 5
Service: 5
Bryan Liang
Solid burger joint all around, great deals (when they give coupons), pleasant atmosphere, and very fast and efficient service, never have to wait too long for your food. Only downside is occasionally sticky tables but that's bound to happen.
Atmosphere: 5
Food: 5
Service: 5
J \u0026 j Novick
Staff friendly, service excellent, food hot and fresh, we are especially pleased with the overall cleanliest of this restauranet,s Will definately be a regular customer, thanks
Atmosphere: 5
Food: 5
Service: 5
Tehnica marhion
Went to A&w with my family and the customer service has sure went down into the dumpster… the staff are rude and the cooks are unprofessional and don’t wear gloves when handling food. The staff watches u like a hawk after u complain to try to intimidate you. I highly recommend u go elsewhere for proper professionalism.
Atmosphere: 1
Food: 2
Service: 1
Madison R
Lovely fresh food served by friendly staff. The only fast food place worth going to in 2025
Not the best or worst A&W I’ve been to
Atmosphere: 4
Food: 3
Service: 3
I love the fact that they have veggie burger that has an Indian touch. The veggie patty is filled with mashed beans and maybe some potato and red pepper. It is soft and well-blended, very easy to chew down. The Masala sauce provides lots of heat. I had to drink ice water to cool my tongue. The lettuce and tomato toppings are fresh and very crunchy. The burger does not get soggy in my 15 minute drive back home. I like the option of swapping soft drink for a small orange juice without extra charges. Some branches do charge $1 for orange juice. Staff are efficient and courteous. I went to Drive Thru and used the Masala veggie burger combo coupon $8.49 valid until October 19, 2025.
Atmosphere: 5
Food: 5
Service: 5
Very disappointing. Staff wondered off into the back of the kitchen out of sight with my payment in hand and eventually returned to another till to make change. Fries and root beer were very good but burger was average. The eating areas are average. Staff cleaned the table next to me but didn't ask if I was satisfied with my meal or take my tray after I finished. Bathrooms are a disgusting disgrace.
Atmosphere: 1
Food: 3
Service: 3
Good place for group dining.
Our meal felt worth the price.
Not fresh. Gave us 2 old crusty chubby chicken burgers that were hard to chew. Fries were stale and dry without salt. Fast food doesn't mean old food. I've tried giving this location multiple chances but it keeps getting worse: they either forget an ordered item, take too long or give out stale food.
Do better A&W. Kind of difficult to support Canadian when it's unappetizing!
Atmosphere: 1
Food: 1
Service: 3
Craving for root beer and french fries 😊 and I got coupons. Free parking and this is BEST location for customer service in all of Richmond and Burnaby in my opinion for the ones I have been to.
No matter early morning or dinner or now, smiles on faces, remembers condiments, and french fries can be requested less salt and extra crispy.
- free coffee and fountain drink refills dine in
- 24 hr druve thru with quick service
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Burger, Chubby Chicken, All Canadian Breakfast, Cheddar Bacon Uncle Burger Combo, English Muffin Bacon \u0026 Egger, Teen Burger \u0026 Onion Rings
Onion rings were over done Mama burger was poorly assembled but flavor was good uncle burger was still pink inside
Food: 3
Service: 3
Unhygienic service & when pointed out, rude behaviour. Will not go there again
Atmosphere: 1
Service: 1
You should give me 2 hash browns
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Loved the veggie burger but my all time favourite is Nashville chicken crunch. Also the staff is very friendly and quick to serve.
Atmosphere: 5
Food: 5
Service: 5
Solid burger joint all around, great deals (when they give coupons), pleasant atmosphere, and very fast and efficient service, never have to wait too long for your food. Only downside is occasionally sticky tables but that's bound to happen.
Atmosphere: 5
Food: 5
Service: 5
Staff friendly, service excellent, food hot and fresh, we are especially pleased with the overall cleanliest of this restauranet,s Will definately be a regular customer, thanks
Atmosphere: 5
Food: 5
Service: 5
Went to A&w with my family and the customer service has sure went down into the dumpster… the staff are rude and the cooks are unprofessional and don’t wear gloves when handling food. The staff watches u like a hawk after u complain to try to intimidate you. I highly recommend u go elsewhere for proper professionalism.
Atmosphere: 1
Food: 2
Service: 1
Lovely fresh food served by friendly staff. The only fast food place worth going to in 2025
Atmosphere: 5
Food: 5
Service: 5
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