I ordered half and half and payed 42$ for THIS MUCH. Food was good but VERY pricey in my opinion.
Atmosphere: 2
Food: 3
Service: 2
Ndstars1
Scam. They cut a small chicken thigh in half and count it as 2 pieces. Tasty enough but a rip off for the price.
Atmosphere: 4
Food: 2
Service: 3
Andre Lo
Most of the menu is decent, the chicken was way better than expected.
Choice of bone-in or boneless and dry rub or sauce. The chicken was very moist and tasted great. Their dukbokki was also really nice.
Vegetarian options: Deep fried cauliflower, fries, and a handful of other non-meat options.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Lemon Fries, Fried Chicken, Rose Sauce Tteokbokki
P C
Absolutely Terrible Service – No Customer Care and They Still Owe Us Money!
We recently went to buy takeout fried chicken, and their payment machine wasn’t working. It showed the payment was not approved, so they asked us to pay again. After trying two more cards, it finally went through on the third attempt. However, when we got home, we realized they had charged us three times for the same order!
When we called to explain the issue, which was clearly caused by their broken machine, the response was shocking. They told us, “I don’t have the authority to process refunds, the manager will handle it.” Over the course of a few days, we were contacted by 5-6 different people, all asking the same questions. Then they demanded that we provide a bank statement, which we did. After all that, they had the nerve to say they had no record of the overcharge and told us to call their payment machine company ourselves!
Excuse me?????Your machine malfunctioned and charged us extra, we followed all your requests, and now you expect us to solve the problem? Where is your customer service?
Even after providing proof, they have made no effort to refund our money or resolve the issue. They have shown zero willingness to take responsibility, and we are still waiting for our money back. It’s completely unacceptable.
This company has no customer service and clearly does not care about fixing problems they caused. We are still owed money, and they haven’t done a single thing to resolve the situation.
We will never go back to this store, and I would recommend avoiding them at all costs if you don’t want to deal with their complete lack of service and refusal to handle issues.
Service: 1
Jaspreet Kaur
The food was good , but the service was not great,the waitress followed us out the door cause we didn’t tip ??? Tip for what when we got no service, and it’s up to the customer it’s not mandatory, it was so rude You should never force someone to tip
Atmosphere: 4
Food: 4
Service: 1
jongho yoo
First, I ate it through delivery. If you are thinking of ordering BBQ like you used to eat in Korea, think again. The price is 2-3 times more expensive and the quality is lower.
Food: 1
Mia
Had great dinner in the restaurant once and the chicken were big and delicious. Online ordered for 2 different chicken today. The chicken were much smaller and one order was just drumstick and wings (not order wings) and also 1 piece of chicken was missing. Really disappointed and will not return again.
Atmosphere: 3
Food: 2
Service: 1
极常规模式
Richmond best Fried chicken at all!I ordered spicy fried chicken burgers for two consecutive days， Delicious beyond imagination! You must give it a try!（）
Atmosphere: 5
Food: 5
Service: 5
Zolzaya Batjargal
The food is good. Terrible service.
Food: 4
Service: 1
Michelle M
Great hangout place with patio for chicken and beers. The restaurant was spacious and clean. The servers were friendly and helpful. We got the lemon fries and honey garlic chicken. The fries needed an extra boost of lemon syrup and it was very crispy and tangy. The chicken was moist and packed with flavour. We would definitely come back to try the other items on the menu.
The name BBQ chicken is 100% deceiving. I was expecting BBQ. Most of the menu was fried chicken.
Not that big of a deal. I got the original fried chicken and cheese corn. The fried chicken was exceptionally crisp and the meat was seasoned. The corn was OK. I didn't like it being topped with mayonnaise.
I'd definitely come back here next time I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Katie
Avoid! Ordered their Cheesy Buldak and couldn't eat it as it was so spicy! I've eaten this dish before, and I am aware it is spicy, but this was on another level. Inedible. They charge $27 for some chicken in too-sweet-too-spicy sauce with some cheese on it. Ridiculous. Spend your hard-earned money elsewhere.
Food: 1
Loraine
Don’t list the Special Pack on Uber Eats if you don’t want to give any offer to customers. Please also notice me if you can’t make the meal. It’s happened twice, very disappointed.
Service: 1
Digvijay Mavai
This is insane food was so overpriced and I bought some cheeseballs that i could not even finish one of because it was soooo bad. Absolutely disgusting. DO NOT GO
Atmosphere: 1
Food: 1
Service: 1
SaveDeion
Really good korean style fried chicken.
Although it’s korean, it’s definitely a different style of k-fried chicken. Pieces are bigger and more juicy, but it takes a hit on the crispy factor.
I don’t mind tho as I don’t even like my chicken extremely crispy in the first place
If you’re a fan of k-style fried chicken, this place is worth a shot!
I ordered half and half and payed 42$ for THIS MUCH. Food was good but VERY pricey in my opinion.
Atmosphere: 2
Food: 3
Service: 2
Scam. They cut a small chicken thigh in half and count it as 2 pieces. Tasty enough but a rip off for the price.
Atmosphere: 4
Food: 2
Service: 3
Most of the menu is decent, the chicken was way better than expected.
Choice of bone-in or boneless and dry rub or sauce. The chicken was very moist and tasted great. Their dukbokki was also really nice.
Vegetarian options: Deep fried cauliflower, fries, and a handful of other non-meat options.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Lemon Fries, Fried Chicken, Rose Sauce Tteokbokki
Absolutely Terrible Service – No Customer Care and They Still Owe Us Money!
We recently went to buy takeout fried chicken, and their payment machine wasn’t working. It showed the payment was not approved, so they asked us to pay again. After trying two more cards, it finally went through on the third attempt. However, when we got home, we realized they had charged us three times for the same order!
When we called to explain the issue, which was clearly caused by their broken machine, the response was shocking. They told us, “I don’t have the authority to process refunds, the manager will handle it.” Over the course of a few days, we were contacted by 5-6 different people, all asking the same questions. Then they demanded that we provide a bank statement, which we did. After all that, they had the nerve to say they had no record of the overcharge and told us to call their payment machine company ourselves!
Excuse me?????Your machine malfunctioned and charged us extra, we followed all your requests, and now you expect us to solve the problem? Where is your customer service?
Even after providing proof, they have made no effort to refund our money or resolve the issue. They have shown zero willingness to take responsibility, and we are still waiting for our money back. It’s completely unacceptable.
This company has no customer service and clearly does not care about fixing problems they caused. We are still owed money, and they haven’t done a single thing to resolve the situation.
We will never go back to this store, and I would recommend avoiding them at all costs if you don’t want to deal with their complete lack of service and refusal to handle issues.
Service: 1
The food was good , but the service was not great,the waitress followed us out the door cause we didn’t tip ??? Tip for what when we got no service, and it’s up to the customer it’s not mandatory, it was so rude
You should never force someone to tip
Atmosphere: 4
Food: 4
Service: 1
First, I ate it through delivery. If you are thinking of ordering BBQ like you used to eat in Korea, think again. The price is 2-3 times more expensive and the quality is lower.
Food: 1
Had great dinner in the restaurant once and the chicken were big and delicious. Online ordered for 2 different chicken today. The chicken were much smaller and one order was just drumstick and wings (not order wings) and also 1 piece of chicken was missing. Really disappointed and will not return again.
Atmosphere: 3
Food: 2
Service: 1
Richmond best Fried chicken at all!I ordered spicy fried chicken burgers for two consecutive days， Delicious beyond imagination! You must give it a try!（）
Atmosphere: 5
Food: 5
Service: 5
The food is good. Terrible service.
Food: 4
Service: 1
Great hangout place with patio for chicken and beers. The restaurant was spacious and clean. The servers were friendly and helpful. We got the lemon fries and honey garlic chicken. The fries needed an extra boost of lemon syrup and it was very crispy and tangy. The chicken was moist and packed with flavour. We would definitely come back to try the other items on the menu.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
The name BBQ chicken is 100% deceiving. I was expecting BBQ. Most of the menu was fried chicken.
Not that big of a deal. I got the original fried chicken and cheese corn. The fried chicken was exceptionally crisp and the meat was seasoned. The corn was OK. I didn't like it being topped with mayonnaise.
I'd definitely come back here next time I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Avoid! Ordered their Cheesy Buldak and couldn't eat it as it was so spicy! I've eaten this dish before, and I am aware it is spicy, but this was on another level. Inedible. They charge $27 for some chicken in too-sweet-too-spicy sauce with some cheese on it. Ridiculous. Spend your hard-earned money elsewhere.
Food: 1
Don’t list the Special Pack on Uber Eats if you don’t want to give any offer to customers. Please also notice me if you can’t make the meal.
It’s happened twice, very disappointed.
Service: 1
This is insane food was so overpriced and I bought some cheeseballs that i could not even finish one of because it was soooo bad. Absolutely disgusting. DO NOT GO
Atmosphere: 1
Food: 1
Service: 1
Really good korean style fried chicken.
Although it’s korean, it’s definitely a different style of k-fried chicken. Pieces are bigger and more juicy, but it takes a hit on the crispy factor.
I don’t mind tho as I don’t even like my chicken extremely crispy in the first place
If you’re a fan of k-style fried chicken, this place is worth a shot!
Atmosphere: 5
Food: 5
Service: 5
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