Bella Roma Italian Ristorante Richmond

Title: An "ok" Italian Restaurant.

My partner and I came here and tried the food in this area, as there aren't many Italian restaurants in Richmond (it's most Asian food here). We were craving some pasta and thought to give it a go.

Decor of the restaurant is decent and well appointed with how they set their plateware. We were greeted by a friendly gentleman to come inside who was setting up for dinner service.

We had the Fettuccine Chef pasta and Fugni Pizza. The pasta had really, really tiny shrimp like the size of a dime, and the artichokes were mostly soft, but i had several pieces that were really hard and chewy that they were inedible. The pasta sauce was good though. The Pizza was ok, but what i disliked is that they didn't spread out the toppings so well, so you had these huge gaps on the pizza with no topping, and other areas that were so heavily clustered.

We were the only ones at the restaurant during dinner service, so i felt the Pizza could have been made better. This felt a bit sloppy. On the account that we were the only ones here, I was a bit disappointed that the serving staff didn't check up on the meal, nor top off our waters, and we had to go looking for the bill. No complimentary bread for an Italian restaurant (even a small bun) seems so odd to me. No virgin olive oil, pepper/salt, or chiliflakes accompanied the table. For the price point you pay for your meal and service, this was low value.

It seems after writing this review, and from looking at their menu on their website, the owners of the restaurant have not paid the web designers for their work. There are obviously spelling mistakes too. Whatever is happening on the back end, there appears to be issues at this restaurant. Had my partner and I seen this before, we would have skipped this restaurant all together, as it doesn't seem this restaurant has all it's housekeeping in order.

I generally don't like to give poor reviews, but felt this review was warranted.

Recommendation: Skip this restaurant.

Parking: This restaurant is located inside the Grand Park Hotel Richmond, so it shares the same parking lot. It's not obvious that the parking is free if you are a customer at the restaurant, so we had to ask, and both the front desk and restaurant staff confirmed it's free parking. There doesn't appear to be any registration for parking required.

Atmosphere: 4

Food: 2

Service: 2

I had the pleasure of having dinner at the Bella Roma restaurant in the Grand Park airport hotel in Vancouver. The kitchen produced an absolutely excellent veal marsala with sauteed carrot slices with red pepper and roast potatoes. I enjoyed every bit of food on the plate. The sauce was excellent with garlic, onion and mushrooms done to perfection. The meal was a bit pricey, but was worth every penny. I would certainly go back. Jimmy, the chef and proprietor was not working that evening but the food was still excellent.

Atmosphere: 4

Food: 5

Service: 4

Me and my family ordered steaks and pasta and seafood which all the steaks was undercooked so I sent mine back and never ever got it because it took to long and all the seafood was so overcooked it was rubber most nastiest food we ever had and when we complained they said sorry and then the manager came to the hotel after 10 so front desk called me down he said I’m sorry but they don’t do refunds and he said you got a free steak which I never got. Worst restaurant ever, paid over 140$ for garbage

Atmosphere: 1

Food: 1

Service: 1

I had an incredible dining experience at this Italian restaurant in Richmond! The ambience was absolutely beautiful, with a warm and cozy vibe that made me feel right at home. ✨ The soft music playing in the background was soothing, creating the perfect atmosphere for a relaxing meal.

The food is definitely worth the try, especially their Margherita pizza—it’s simply delicious! But what truly won my heart was the Chicken Parmigiana. I can confidently say it’s the best I’ve had in a long time. ?

If you visit, don’t miss out on their lasagna, mussels, and the Penne con Pollo pasta, which has become my all-time favorite. The service was outstanding, and the overall vibe of the restaurant was just perfect. Hands down, the best Italian restaurant in Richmond!??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Traditional Caesar Salad, Creamy Dill Sauce, Italian, Bella Roma

I would like to appreciate Spreeha for her hospitality and her determination towards her work. The true meaning of her name says true desire.

Atmosphere: 5

Food: 5

Service: 5

Food is great. Service is slow. Atmosphere leaves much to be desired.

Atmosphere: 2

Food: 5

Service: 3

Don't order off an app from here. They will accept your order, and then 20 minutes later cancel it. If you can't do it, why did you accept it and then waste my time? Just reject it when it comes in!

Service: 1

The food is amazing! it is well seasoned and tasted great. The chef/owner was very gracious, and he even customized the appetizer platter and main course to our liking. Well recommended.

Atmosphere: 5

Food: 5

Service: 5

Fresh seafood, I like the mussels regardless of their smaller sizes. So far I've had the red and wine pasta sauces, great sauces for the pastas, one of the better pasta place in Richmond.

Atmosphere: 5

Food: 5

Service: 3

Came here for brunch and I would advise stay as away as possible!

Atmosphere: 1

Food: 1

Service: 1

I got really great service by Aman and it made my stay pleasant, we came here everyday for the whole week until we were here. Delicious food, definitely

Atmosphere: 5

Food: 5

Service: 5

Just not what I expected of an Italian restaurant. I have had better Italian food.

Atmosphere: 1

Food: 1

Service: 1

Awesome omelette and potatoes. Perfectly prepared.

Atmosphere: 4

Food: 5

Service: 5

Servings are very large , I suggest 1/2 portions . Once you are inside the atmosphere is lovely. Parking was full we just got the last space and surrounding area is pretty industrial. Large menu with all the Italian classics. It’s been around for 17 years, tucked away on the road to the airport .

Atmosphere: 5

Food: 4

Service: 5

The breakfast experience was below average to say the least. The fruits served were not fresh and smelled like egg. The scrambled eggs were dry and not runny. Definitely not worth the money :(. There was only one waitress on the weekend and I felt so bad for her as she had to run around and take all the orders.

Atmosphere: 2

Food: 2

Service: 1