Boiling Point
#130, 4800 No. 3 Rd, Richmond
(604) 284-5168
Recent Reviews
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Food is OK. I’m guessing lots of MSG but not 100% sure. Short staffed so the 2 persons covering the tables were in high demand, takes an effort to get attention, good attitudes after getting attention, Forget about proactive service. No vestibule or air curtain so tables near entrance can get cold and breezy.
Vegetarian options: Vegetarian set available plus side orders
Parking: Free parking lot but can get full easily
Kid-friendliness: OK
Wheelchair accessibility: OK but may be tight
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: House Special Hot Soup
Delicious individual hot pots with cooling bubble tea. Good and quick service with a wide array of hot pots flavours with various quality toppings. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lamb Hot Pot
Food is good but drinks have way too much ice. Drink was basically 80% ice.
Atmosphere: 3
Food: 4
Service: 4
The service attitude is very poor, the zombie waiter, the smelly pot tastes the same as the ones in the United States, the overall experience is so-so, and the experience is very poor
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: 香辣牛肉鍋
Amazing food. I will definitely be back there soon.
Atmosphere: 3
Food: 5
Service: 5
My friend and I both got some pretty bad food poisoning there after having the korean bean paste and curry milk pot. There were flies on the wall and flying around our food. Stay away and save yourselves those trips to the loo.
Atmosphere: 1
Food: 1
Service: 3
Delicious 😋
Atmosphere: 4
Food: 5
Service: 5
Is it too much to ask a high-quality restaurant to prepare clean toilets for its customers? I have been to all the restaurants at home and abroad in Richmond. This boiling point is the most irritating. Two toilets are broken and dirty and will not be repaired. It’s too bad not to tidy up and maintain it! I don’t recommend that you patronize this restaurant. It’s too disrespectful to guests! The quality is so poor that the store manager should be fired because he is so careless!
The quality of boiling point really drops a lot. The eggs also become hard-boiled eggs. I don’t know how to cook the meat slices. Just put the whole thing in. The most exaggerated thing is the seafood tofu pot. My friends and I used to order it almost every day. Two times recently, the tmd inside was as big as my little finger 🐛. Just once and forget it. Actually twice. It's really too exaggerated.
Food: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Miso, Seafood, Beef Hot Pot, Lamb Hot Pot
Restaurantji Recommends
The scene of the car accident was very tragic.
I have been a big fan of Boiling Point in all their locations for the past 7 years. This has never happened before. I made an online order through DoorDash. I called the restaurant to inquire what they can do for me given that my food is partially burnt AND I found a small soft plastic piece in my #4 Beef Hot Soup. The restaurant manager redirected me to DoorDash. I understand their intention for the refund or any monetary compensation purpose. But I was not impressed by the way they did not apologise properly about the quality and safety of food. I am a customer who usually is chill as long as I get an apology and an ensuring comment on how they will tell the staff in the kitchen. Because everyone makes mistakes and it's okay as long as you learn from your mistakes. So, more than anything, I got disappointed by their customer service. NOT visiting nor ordering from this location ever again.
Food: 1
Service: 1
got food poisoning the next day from the hotpot
My number one place
Atmosphere: 4
Food: 5
Service: 4
Still good as usual🤤
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Beef Hot Pot
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