Awful service. I found hair in the pot and the staff didn’t even apologize. They still charged me the full bill, and when I brought it up, the server just brushed it off and said it didn’t affect the food. Totally unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: house special hot soup dinner 招牌臭臭锅晚餐
Tien Lam
Ordered honey milk green tea, the hot green and house special. The food and service were good. The vibes are relaxed. I actually poked through the wall of the bubble tea, making it burst. The store gave me a new one. Appreciate the generosity and service
Atmosphere: 5
Food: 5
Service: 5
Mei Ly
Best hotpot ever
Atmosphere: 4
Food: 5
Service: 4
Bowie Lam
I had multiple diarrhea after consuming food in here. There is no service and the food quality is not good anymore.
Agape
Don't understand the hype. The tnt counter has better take away.
The portions are comparable to other HotPot maybe slightly larger but of a lower quaility. Which is probably how they are compensating.
Staff are extremely dismissive and abrupt, customer service is non existent.
Atmosphere: 2
Food: 3
Service: 1
Jing Zhang
The portion is getting more now and food there are always taste the same , good
Atmosphere: 2
Food: 5
Service: 5
芒果绿豆汤
Zero experience…
Service: 1
C V
Just don’t order beef slices. They are full of fat, barely any lean meat.
Atmosphere: 5
Food: 5
Service: 5
Emma Cunningham
I love it here! Such delicious food, unlike anywhere else. The beef hotpot is amazing
Atmosphere: 3
Food: 5
Service: 5
L C
Large portion has lots of topping...worth the money.
always great customer service here, no idea what the bad reviews were about.
Atmosphere: 5
Food: 5
Service: 5
Sky Vancouver
Boiling Point Richmond is a great spot!
The concept is simple: pick your combo and it's served hot at your table with a mini burner. You can always ask for extra water if the broth gets low. I've tried various options and everything's been delicious so far!
Atmosphere: 3
Food: 4
Service: 3
Kai lok
This hot pot joint is a flavor explosion! The rich broth simmers with spices, while fresh veggies and succulent meats create a perfect medley. Dipping sauces add extra zing. Cozy ambiance and friendly service make it a must-visit for a warm, satisfying meal.
Atmosphere: 4
Food: 5
Service: 4
Jiac Sun
Everything is good here except their dishwasher temperature may not be hot enough. Dishes are wet when we get a seat today. I highly recommend the owner check the heater or boost heater in the dishwasher.
Awful service. I found hair in the pot and the staff didn’t even apologize. They still charged me the full bill, and when I brought it up, the server just brushed it off and said it didn’t affect the food. Totally unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: house special hot soup dinner 招牌臭臭锅晚餐
Ordered honey milk green tea, the hot green and house special. The food and service were good. The vibes are relaxed. I actually poked through the wall of the bubble tea, making it burst. The store gave me a new one. Appreciate the generosity and service
Atmosphere: 5
Food: 5
Service: 5
Best hotpot ever
Atmosphere: 4
Food: 5
Service: 4
I had multiple diarrhea after consuming food in here. There is no service and the food quality is not good anymore.
Don't understand the hype.
The tnt counter has better take away.
The portions are comparable to other HotPot maybe slightly larger but of a lower quaility. Which is probably how they are compensating.
Staff are extremely dismissive and abrupt, customer service is non existent.
Atmosphere: 2
Food: 3
Service: 1
The portion is getting more now and food there are always taste the same , good
Atmosphere: 2
Food: 5
Service: 5
Zero experience…
Service: 1
Just don’t order beef slices. They are full of fat, barely any lean meat.
Atmosphere: 5
Food: 5
Service: 5
I love it here! Such delicious food, unlike anywhere else. The beef hotpot is amazing
Atmosphere: 3
Food: 5
Service: 5
Large portion has lots of topping...worth the money.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My Fav hotpot in Richmond
OG spot, delicious!
always great customer service here, no idea what the bad reviews were about.
Atmosphere: 5
Food: 5
Service: 5
Boiling Point Richmond is a great spot!
The concept is simple: pick your combo and it's served hot at your table with a mini burner. You can always ask for extra water if the broth gets low.
I've tried various options and everything's been delicious so far!
Atmosphere: 3
Food: 4
Service: 3
This hot pot joint is a flavor explosion! The rich broth simmers with spices, while fresh veggies and succulent meats create a perfect medley. Dipping sauces add extra zing. Cozy ambiance and friendly service make it a must-visit for a warm, satisfying meal.
Atmosphere: 4
Food: 5
Service: 4
Everything is good here except their dishwasher temperature may not be hot enough. Dishes are wet when we get a seat today. I highly recommend the owner check the heater or boost heater in the dishwasher.
Atmosphere: 4
Food: 5
Service: 4
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