The Boss Bakery Richmond

I’ve never been so let down by a bakery, but The Boss Bakery is really something else. I highly suspect their products aren’t made fresh and they sell things past expiry date.

Everything I’ve had from here was bad. The sausage bun is dry and crusty. I’ve never had an egg tart that is HOLLOW. They fact that they are still open and even has more than one location astonishes me. The one at Richmond Centre is equally bad. Don’t waste your money, you can have 0% experience baking and still make a better egg tart than this.

Atmosphere: 1

Food: 1

Service: 1

Good bakery you have to try in Richmond! Fresh and delicious!

Atmosphere: 5

Food: 5

Service: 5

CASH ONLY....

Atmosphere: 2

Food: 3

Service: 1

The pastries are always consistently delicious. Love their bbq pork bun, sesame balls and coconut peanut mochi!

Atmosphere: 5

Food: 5

Service: 5

This review is for the Richmond Centre location. We had Chocolate Coffee Mousse, Guava Raspberry Mousse, Passionfruit Blueberry Mousse, and Mango Strawberry Mousse. All of them had sauce inside that ruined the taste of the mousse (e.g. Guava mousse with raspberry sauce in the middle of the mousse). Also, the bottom crust was either soaked or very dry and salty which did not taste good. The crust was crumbly. Moreover, they put a dry, colored sugar coating to surround the mousse that was unnecessary and it was difficult to eat (the coating broke into pieces which created a mess). The color was confusing as well (e.g. they put a red coating for passionfruit mousse). The Fresh Mango Cake tasted okay, but the mango chunks inside the Mango Pudding were sour and the pudding could be more flavourful.

In terms of service, the two servers went to the side of the counter and chatted when we tried to order. When I looked at them, one of them asked me what do I want without coming to us. Did they expect us to shout over the counter with our order? That means they did not want to serve.

I told them that I wanted several slices of cakes. Then one of them came to us and got us the cake slices. After she put the cake slices into the box, she stared at them for awhile. Then she asked the other server to come over and they looked at the cake slices together. We did not know what happened. Then one of the servers took a different box and transferred all the cake slices into that box. The staff should be able to tell which box to use once they know the number and the size of cake slices. They should try to avoid exposing the cakes in the air as much for hygiene reasons.

Moreover, they did not put tape underneath the cardboard of the cake slices to stabilize them inside the box. Instead, the tape was on the plastic piece that was surrounded the mousse. It was unnecessary because it was difficult to remove the plastic piece with the tape.

The cream and fruits in the birthday cake are very fresh.

Atmosphere: 3

Food: 4

Service: 4

Accepts cash only which isn’t very convenient! Pricey. Pastries are mediocre.

Atmosphere: 2

Food: 2

Service: 2

Good if you plan on buying the bread and toasting it again at home. Not ideal for on the go.

Atmosphere: 1

Food: 3

Service: 2

Stop putting the slimmy gross fat in the BBQ Pork Buns. STOP IT!!!!! OR IM NOT COMING BACK. We want all pork no fat!!!

Atmosphere: 1

Food: 1

Service: 1

I bought a lemon cake today and when I opened it, it was moldy! You can’t even tell there’s mold because of the way it’s packaged. I almost took a bite without checking. Make sure to check all pastries and cakes before eating!

Food: 1

Cash only, so I went to Freshco to ask for cashback and came back.

Very tasty and delightful, it has everything that I love from a bakery! It is rich, but fluffy and never too sweet.

I recommend to anyone who is craving fresh baked goods.

PS. If a baked good grows moldy after 2 days, that is an indicator that it is authentic and free of preservatives. Real food always spoils fast.

Atmosphere: 5

Food: 5

Service: 5

Mislabeled their product and then wouldn't refund us despite admitting it was mislabeled.

Atmosphere: 3

Food: 3

Service: 1

Brought some pineapple buns and wholewheat bread, both items went moldy in 2 days.

Atmosphere: 2

Food: 1

Service: 2

We love this place. Especially the eastern style cake of mango.

Atmosphere: 4

Food: 5

Service: 5

I bought a box of coconut tart a couple days ago, they were dry and distasteful. Coconut tart is my favourite dessert, but it did not satisfy my taste buds this time, ended up lying in the trash can