Lunch menu was somewhat limited. When I walked it the restaurant, there was no one to greet me and seat me to my table. The venue had only a couple dining inside.
Amanda
Food was great however service was horrible. I was a party of 2 but then a party of 12 came in & I wasn't provided any service. This was on a Wednesday night when it wasn't even busy. I had waited to order dessert but after receiving the menu no one came to my table for a good 15 mins till I asked for the bill and ended up leaving without dessert. Heard great things about this place but disappointed.
Endora
Their menu is very limited. Food in general is quite salty this time. Service is good. We are the only party at lunch.
GeePee
Came here for Dine Out on a Thursday evening, and it wasn't too busy. The service was fine—nothing particularly special, but not bad either. The appetizer had good flavors but was overloaded with olives—I counted about 25, and that's after eating 10! The prime rib was a bit tough to cut, and about a fifth of it was just fat that I didn't end up eating. However, the Roadster garlic mashed potatoes on the side were absolutely delicious. For dessert, the tiramisu was on the smaller side, but it was delightful and full of flavor. Overall, I was satisfied with the food, though it didn't wow me. Maybe I'll have to come back and try the regular menu to get a better sense of what they offer.
Josh Lin
Great atmosphere and brunch food, one of the very few that opens as early as 7am in Richmond.
I got the pork belly hash and I’ll admit it was a little heavy for breakfast, but tasted stellar. Try it out
Atmosphere: 5
Food: 5
Service: 4
Joyce Coronel
Came here for hubby’s birthday lunch and ordered Fried Chicken and Waffles, Truffle Mushroom Pasta, and LOTS of truffle fries. Then ended our meal with a Tiramisu (which comes in a bowl!) and their Lavender Honey Vanilla gelato which was surprisingly good! Our server was attentive and friendly too! Would definitely come back!
Parking: Covered parking with payment via HangTag or parking meter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lavender Ice Cream, Truffle
J Y M
We had the most amazing time at Bruno during the holidays. We stayed at the hotel and organized a happy hour that turned into dinner for our friends and family. The Bruno team was so accommodating, providing exceptional service. The food and drinks were delicious and we were all very impressed. Highly recommend the roasted sablefish bouillabaisse. Ambiance was great too. Thank you for a wonderful evening during a special time of the year.
Atmosphere: 5
Food: 5
Service: 5
Matthew Chan
Absolutely disappointing experience dining here on Christmas Eve for their buffet dinner. Their 7pm seating was full so elected to eat at 9pm, which was their third seating of their evening. The buffet selection was as advertised, but when we started to grab our first plate we noticed that most of the food was the remainders of the previous seating. Hot foods were half empty at the beginning of service and looked more like my leftovers from last night. The clam and mussels were mostly (if not all) empty shells, sable fish had to be asked to refilled EVEN AT THE BEGINNING including condiments. We also noticed that one of the workers, Asian lady with short hair, came out to refill the seafood station but was observed to have handled the food with her bare hands. Ordered a bottle of red wine for the table and it was served by a clearly inexperienced waiter. Though the bottle wasn’t overly expensive, around $100, you would expect there to be a small tasting before saying yes to the bottle. Nope, the waiter comes by, pours out 3 HUGE glasses of wine that are each different sizes, and when asked if the bottle has been decanted, the waiter looked confused as if he doesn’t understand the word and quickly replied yes. After the first tasting, it was clear that the bottle was just opened. Move along to about an hour and a half into dinner, around 10:30pm, they started clearing out the buffet and told us it was last call. I questioned that it’s a 2 hour seating, to which one of the waiters replied it’s a 90 minute seating according to the reservation, but upon closer investigation this proved to not be true. There was nowhere on their menu, nor reservation confirmation that says it was a 90 minute serving and in fact it clearly says 9-11pm. Please see pictures for reference. I went to grab the prime rib at 10:30, the guy cutting the meat was gone so they left pieces for you to grab, but the pieces were all stuck together which made me have to use the tongs to cut the communal prime rib, and the cut was more raw than the sashimi. Again, see pictures for reference. I then proceed to make my way to the dessert table, again around 10:30. They were out of the main 2 desserts, and that’s when another table and I asked for a refill. They told us that they are no longer making it as they are closing. When we arrived at 9, we saw people from the 7pm seating still eating or just leaving at 9:15-20pm yet when we sit for 90 minutes they shuffle us out. Price remains the same for both seatings, it’s not like the 9pm seating is cheaper but they give subpar food. There are some good things though. The service, though inexperienced, was very friendly, and the lack of customers made the environment more comfortable. Did not have to line up. This is my fourth time at this restaurant and it’s honestly been getting worse each time. 10/10 DO NOT RECOMMEND and will most likely never go back.
Atmosphere: 3
Food: 1
Service: 4
Phoebe C
My family and I visited Bruno to celebrate the holidays. We chose it as a fancier restaurant for a treat, but it did not go as planned.
My mom is unable to handle spicy food and asked our server if the shrimp dish was spicy, and she said that it was not, as the spicy sauce would be on the side. But when the dish arrived, the shrimp was very spicy (even for me!) and my mom was not able to eat her dish at all. However, the food took so long to come we did not want to ask for another. My aunt ordered the spaghetti and her dish did not come out with everything else. Everyone had their food except her. When we followed up, the server said it was on the way, and told my sister and I to share our pasta from the pasta platter that we ordered for ourselves. She told us the pasta was the same, so we should give some to our aunt. It felt like an inappropriate ask, as we felt forced to share our own food, and then when my aunt’s spaghetti finally arrived, it was awkward to ask for some pasta back. There was no acknowledgment about why my aunt’s pasta came out so late.
The setting itself was pretty with the Christmas decorations, but the room was quite noisy and it was difficult to carry a conversation with someone further down the table. My family has said they would not return to Bruno.
Atmosphere: 4
Food: 3
Service: 2
Angela Q
Always had amazing dine in experiences at Bruno! Must try their brunch menu - the pork belly hash, turkey, and burger were absolutely delicious!!! Also the Scialatielli, a seafood pasta that was fresh and flavorful.
Ricardo, you made our night so special. Thank you for being so amazing and making us feel so welcome. ❤️
Atmosphere: 5
Food: 5
Service: 5
T W
Came for brunch! Food was amazing and our server Michaela was great. So glad that I don’t have to go to downtown for brunch now! Definitely will come back!
G KW
Thought to take my birthday kid for a nice brunch and kind of surprised it was quite empty on a Saturday afternoon. Then I remember seeing some mixed reviews here. Was a little skeptical but parking already paid. After the food came, I was more surprised because they were actually quite delicious. I had the smoked salmon benny, kid's menu fried chicken & fries and the parfait. And the server was attentive. The parking was annoying but at least I didn't have to walk in the rain so...
Atmosphere: 5
Food: 4
Service: 5
Nico Kay
Breakfast here is great! Staff is very friendly and accommodating, would definitely recommend the pistachio waffles
Atmosphere: 5
Food: 5
Service: 5
Ryan Chernochan
I had heard mixed reviews about this restaurant so was curious to know if they were accurate… I went there with 6 others for a birthday prarty dinner. The table ordered the tasting menu ($89 per person) and the way it was served was “in pairs”. So every 2 guests shared a course the issue is they never increased the amount for the 7th person. In other words, guests 5, 6 and 7 shared a portion for 2 people. I’m not sure why the restaurant did that but it came off as being “cheap” on their part. Perhaps they thought the 3 portions for 7 people were all slightly larger than normal to accommodate the 7th person? That doesn’t make much sense however since the 7th person would never be sharing in the food that was brought to the other end of the table.
Anyway…we all left very hungry and ordered food at the next place we went.
The biggest issue was the value, as someone else said at the table “we each ate about $40 worth of food but got charged $90”. We all shared 2 bottles of wine and I tried 1 cocktail (Yuzu) which was ok. The whole meal took 2.5 hours to sit through but we got served such a small amount of food we would finish each course in only a few minutes. So we spent 95% of our time waiting for the next course.
Our server was pretty gruff, mumbled a lot and you could tell, didn’t really want to be there.
The ambience of the restaurant was nice, a great date spot. The quality of the food was fine, nothing exceptional but I didn’t specifically dislike any of the dishes either. The actual look and presentation of the food was their strong suit. But nothing I ate will bring me back. Perhaps I didn’t order the right things.
I think for what was being charged, you can eat at any restaurant in the lower mainland for the same price which means you have to compare this to the top restaurants and it really doesn’t compare. Top restaurants just have a much better attention to detail. (think L’abbatoir for example)
If I went back, I’d probably stay away from the tasting menu and just get a single meal. But the portions are too small, the quality is just ok, and the prices are on the higher end. Again, maybe they just missed the mark on the tasting menu and that’s what needs to be improved? Unfortunately I’ll never know as I won’t be back.
Lunch menu was somewhat limited. When I walked it the restaurant, there was no one to greet me and seat me to my table. The venue had only a couple dining inside.
Food was great however service was horrible. I was a party of 2 but then a party of 12 came in & I wasn't provided any service. This was on a Wednesday night when it wasn't even busy. I had waited to order dessert but after receiving the menu no one came to my table for a good 15 mins till I asked for the bill and ended up leaving without dessert. Heard great things about this place but disappointed.
Their menu is very limited. Food in general is quite salty this time. Service is good. We are the only party at lunch.
Came here for Dine Out on a Thursday evening, and it wasn't too busy. The service was fine—nothing particularly special, but not bad either. The appetizer had good flavors but was overloaded with olives—I counted about 25, and that's after eating 10! The prime rib was a bit tough to cut, and about a fifth of it was just fat that I didn't end up eating. However, the Roadster garlic mashed potatoes on the side were absolutely delicious. For dessert, the tiramisu was on the smaller side, but it was delightful and full of flavor. Overall, I was satisfied with the food, though it didn't wow me. Maybe I'll have to come back and try the regular menu to get a better sense of what they offer.
Great atmosphere and brunch food, one of the very few that opens as early as 7am in Richmond.
I got the pork belly hash and I’ll admit it was a little heavy for breakfast, but tasted stellar. Try it out
Atmosphere: 5
Food: 5
Service: 4
Came here for hubby’s birthday lunch and ordered Fried Chicken and Waffles, Truffle Mushroom Pasta, and LOTS of truffle fries. Then ended our meal with a Tiramisu (which comes in a bowl!) and their Lavender Honey Vanilla gelato which was surprisingly good! Our server was attentive and friendly too! Would definitely come back!
Parking: Covered parking with payment via HangTag or parking meter.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lavender Ice Cream, Truffle
We had the most amazing time at Bruno during the holidays. We stayed at the hotel and organized a happy hour that turned into dinner for our friends and family. The Bruno team was so accommodating, providing exceptional service. The food and drinks were delicious and we were all very impressed. Highly recommend the roasted sablefish bouillabaisse. Ambiance was great too. Thank you for a wonderful evening during a special time of the year.
Atmosphere: 5
Food: 5
Service: 5
Absolutely disappointing experience dining here on Christmas Eve for their buffet dinner. Their 7pm seating was full so elected to eat at 9pm, which was their third seating of their evening. The buffet selection was as advertised, but when we started to grab our first plate we noticed that most of the food was the remainders of the previous seating. Hot foods were half empty at the beginning of service and looked more like my leftovers from last night. The clam and mussels were mostly (if not all) empty shells, sable fish had to be asked to refilled EVEN AT THE BEGINNING including condiments. We also noticed that one of the workers, Asian lady with short hair, came out to refill the seafood station but was observed to have handled the food with her bare hands. Ordered a bottle of red wine for the table and it was served by a clearly inexperienced waiter. Though the bottle wasn’t overly expensive, around $100, you would expect there to be a small tasting before saying yes to the bottle. Nope, the waiter comes by, pours out 3 HUGE glasses of wine that are each different sizes, and when asked if the bottle has been decanted, the waiter looked confused as if he doesn’t understand the word and quickly replied yes. After the first tasting, it was clear that the bottle was just opened. Move along to about an hour and a half into dinner, around 10:30pm, they started clearing out the buffet and told us it was last call. I questioned that it’s a 2 hour seating, to which one of the waiters replied it’s a 90 minute seating according to the reservation, but upon closer investigation this proved to not be true. There was nowhere on their menu, nor reservation confirmation that says it was a 90 minute serving and in fact it clearly says 9-11pm. Please see pictures for reference. I went to grab the prime rib at 10:30, the guy cutting the meat was gone so they left pieces for you to grab, but the pieces were all stuck together which made me have to use the tongs to cut the communal prime rib, and the cut was more raw than the sashimi. Again, see pictures for reference. I then proceed to make my way to the dessert table, again around 10:30. They were out of the main 2 desserts, and that’s when another table and I asked for a refill. They told us that they are no longer making it as they are closing. When we arrived at 9, we saw people from the 7pm seating still eating or just leaving at 9:15-20pm yet when we sit for 90 minutes they shuffle us out. Price remains the same for both seatings, it’s not like the 9pm seating is cheaper but they give subpar food. There are some good things though. The service, though inexperienced, was very friendly, and the lack of customers made the environment more comfortable. Did not have to line up. This is my fourth time at this restaurant and it’s honestly been getting worse each time. 10/10 DO NOT RECOMMEND and will most likely never go back.
Atmosphere: 3
Food: 1
Service: 4
My family and I visited Bruno to celebrate the holidays. We chose it as a fancier restaurant for a treat, but it did not go as planned.
My mom is unable to handle spicy food and asked our server if the shrimp dish was spicy, and she said that it was not, as the spicy sauce would be on the side. But when the dish arrived, the shrimp was very spicy (even for me!) and my mom was not able to eat her dish at all. However, the food took so long to come we did not want to ask for another. My aunt ordered the spaghetti and her dish did not come out with everything else. Everyone had their food except her. When we followed up, the server said it was on the way, and told my sister and I to share our pasta from the pasta platter that we ordered for ourselves. She told us the pasta was the same, so we should give some to our aunt. It felt like an inappropriate ask, as we felt forced to share our own food, and then when my aunt’s spaghetti finally arrived, it was awkward to ask for some pasta back. There was no acknowledgment about why my aunt’s pasta came out so late.
The setting itself was pretty with the Christmas decorations, but the room was quite noisy and it was difficult to carry a conversation with someone further down the table. My family has said they would not return to Bruno.
Atmosphere: 4
Food: 3
Service: 2
Always had amazing dine in experiences at Bruno! Must try their brunch menu - the pork belly hash, turkey, and burger were absolutely delicious!!! Also the Scialatielli, a seafood pasta that was fresh and flavorful.
The atmosphere is clean, cozy and chill!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ricardo, you made our night so special. Thank you for being so amazing and making us feel so welcome. ❤️
Atmosphere: 5
Food: 5
Service: 5
Came for brunch! Food was amazing and our server Michaela was great. So glad that I don’t have to go to downtown for brunch now! Definitely will come back!
Thought to take my birthday kid for a nice brunch and kind of surprised it was quite empty on a Saturday afternoon. Then I remember seeing some mixed reviews here. Was a little skeptical but parking already paid. After the food came, I was more surprised because they were actually quite delicious. I had the smoked salmon benny, kid's menu fried chicken & fries and the parfait. And the server was attentive. The parking was annoying but at least I didn't have to walk in the rain so...
Atmosphere: 5
Food: 4
Service: 5
Breakfast here is great! Staff is very friendly and accommodating, would definitely recommend the pistachio waffles
Atmosphere: 5
Food: 5
Service: 5
I had heard mixed reviews about this restaurant so was curious to know if they were accurate… I went there with 6 others for a birthday prarty dinner. The table ordered the tasting menu ($89 per person) and the way it was served was “in pairs”. So every 2 guests shared a course the issue is they never increased the amount for the 7th person. In other words, guests 5, 6 and 7 shared a portion for 2 people. I’m not sure why the restaurant did that but it came off as being “cheap” on their part. Perhaps they thought the 3 portions for 7 people were all slightly larger than normal to accommodate the 7th person? That doesn’t make much sense however since the 7th person would never be sharing in the food that was brought to the other end of the table.
Anyway…we all left very hungry and ordered food at the next place we went.
The biggest issue was the value, as someone else said at the table “we each ate about $40 worth of food but got charged $90”. We all shared 2 bottles of wine and I tried 1 cocktail (Yuzu) which was ok. The whole meal took 2.5 hours to sit through but we got served such a small amount of food we would finish each course in only a few minutes. So we spent 95% of our time waiting for the next course.
Our server was pretty gruff, mumbled a lot and you could tell, didn’t really want to be there.
The ambience of the restaurant was nice, a great date spot. The quality of the food was fine, nothing exceptional but I didn’t specifically dislike any of the dishes either. The actual look and presentation of the food was their strong suit. But nothing I ate will bring me back. Perhaps I didn’t order the right things.
I think for what was being charged, you can eat at any restaurant in the lower mainland for the same price which means you have to compare this to the top restaurants and it really doesn’t compare. Top restaurants just have a much better attention to detail. (think L’abbatoir for example)
If I went back, I’d probably stay away from the tasting menu and just get a single meal. But the portions are too small, the quality is just ok, and the prices are on the higher end. Again, maybe they just missed the mark on the tasting menu and that’s what needs to be improved? Unfortunately I’ll never know as I won’t be back.
Atmosphere: 4
Food: 2
Service: 2
Loading...