Riri was such an amazing server. I have taken my best friend of 20 years to celebrate her birthday at Cask for the very first time. Food was fabulous, service was wonderful and atmosphere was great. We went on a Sunday, it wasn’t too busy. My friend and I sat a little longer than expected because we were having a wonderful time; we were not asked to leave, despite most places having a time limit to dine in. We ordered Mentaiko Udon, my bestie is lactose intolerant. We were not asked if we had any allergies. Menu did not specify that it was creamed based. When we informed Riri, she apologized and did her absolute best to work around the situation, it allowed us to feel valued and aware that we were being well taken care of. My only concern was there was no free parking.
Atmosphere: 5
Food: 5
Service: 5
Sun Chang
My absolute favourite place to grab an old fashioned with friends on a weekend. If you’re heading here for the bar, Aftab will take great care of you, knows his drinks well and knows how to make customers feel welcomed ! Amazing service, food and drinks overall ?
Atmosphere: 5
Food: 5
Service: 5
alexandra Strickland
The manager Sara Lau is amazing! The way she handles confrontation is brilliant! She can diffuse a situation quickly and does it with kindness. Great experience ?
Atmosphere: 5
Service: 5
kennedy wong
Tried to reserve one of the private rooms a month in advance and on arrival found there had been a miscommunication and was seated in The Vault, which while gorgeous has a minimum spend of $2600 across the party and when we were expecting the $1600 minimum spend room.
I spoke to one host at the front desk before we finished being seated that it seemed like we were seated in the wrong room and was upfront that the additional 1k might be out of range of our planned expenses and asked if it was possible to price match the two rooms.
Finding out after being seated that they had run out of two of the most expensive entrees made reaching that minimum spend without buying absurd amounts of Liquor put it that teensie bit further out of reach.
The manager had put in efforts to accommodate us by having one of the Club Versante parties switch rooms so we could have the room she was under the impression we were wanting and I can understand the loss of face from having to ask premium members to swap rooms, and then asking them to swap back again.
However not all problems need a sledge hammer :(
We would have ended up moving out into the regular seating either way, and a "Unfortunately we cannot price match the two rooms" would have resolved it.
Would have preferred to have been talked to privately and not loud enough to guilt and embarrass me in front of the rest of the party with "I'm getting mixed messages from my staff and am unsure of the confusion considering we talked on the phone about this. I went out of my way to be nice and not charge a reservation deposit. I even asked the our *Club* members who were using this room to switch rooms to accomodate you and they were quite angry with me. The minimum spend for this room is $2400 and if you cannot uphold your side of the obligation you will have to move to the regular dining area" Kind of spoiled it for the guest of honour and I felt humiliated.
For what its worth the little touches of two complimentary bowls of edamame beans and going to their sister restaurant next door to use their expresso machine since theirs wasn't working were appreciated. Thanks for doing your best to accomodate.
The decor and serving staff are lovely, kitchen closes at roughly 11:30pm so would recommend coming early for dinner. Great whiskey experience for connoisseurs as their drink menu is extensive. The tasting skewers we got to try were yummy, and I bet the rest of the food is too.
Atmosphere: 5
Food: 3
Service: 3
Michael Lewis
I’ve been to a lot of whisky bars, but this is the single hardest time I’ve ever had trying to get a receipt. What a terrible experience. Waited 25 minutes for them to push two tables together. At the end of the night the machine wasn’t working and the really rude manager told me to talk to the hostess who then told me to wait at the bar to talk to her manager (who sent me to her in the first place). After 10 minutes of this nonsense someone took my bill and gave me a receipt.
Wow.
Atmosphere: 3
Service: 1
Tak Wai Poon
A beautiful lounge with amazing service. Great selection of drinks , with delicious snacks and light foods!
Atmosphere: 5
Food: 5
Service: 5
Adrian Altamirano
Beautiful location and whisky collection, absolutely horrendous service, there was a young lady with glasses and a gentleman with a shaved head that absolutely ruined our experience. Will never come back. Avoid at all costs
Atmosphere: 4
Food: 3
Service: 1
Anna Chen
Good vibes
Dan Delgado
Emily was absolutely attentive and made this personal tasting experience a fun event. The best part about visiting this bar was the customer attention and knowledge of their whiskey. I would highly recommend this place to visit, and if you’re lucky, Emily will take care of you. She made this one of my best experiences in tasting and most memorable.
Atmosphere: 5
Food: 5
Service: 5
贾昕东
The attitude of the male waiters in this restaurant is very bad, and the service level is not good. It ruins the good wine and environment. The chicken skewers are terrible. The female waitresses are polite and decent. Everything else is good. Boss, please pay attention and don't ruin a whole pot of soup just because of a mouse.
First time I walked into a restaurant hungry and left hungry.
I never got my food. Pretty sure the waiter forgot to put in my order and covered up
Visiting out of town, came here excited for a decent evening. Started out well with good cocktail. Ordered chicken skewers which never arrived after asking twice over 50 mins.
Waiter advised that they have a “special process” so it’s taking long. I have never seen skewers take over 15 min to cook.
I was watching everyone else get their meals for over 50 min. Ofcourse my whole evening wasn’t planned to sit here waiting for food so I had to leave hungry.
Waiter apologised but it’s unacceptable for this kind of experience.
Atmosphere: 4
Food: 1
Service: 1
Josh Banfield
Amazing selection of whiskey and bourbon from around the world, inside a beautifully decorated space.
This is a must visit place if you are in the area, we came after dinner and had about four different cocktails a piece and loved every single one. Try a scotch or whiskey flight, and check out cocktails on their ever changing menu. We did several of their takes on an old fashioned, and Manhattans, several that were infused with smoke which was a nice touch.
You won't be disappointed if you come here for drinks or for dinner.
Atmosphere: 5
Service: 5
Recommended dishes: Whiskey Flight
dean karamesinis
Such an amazing place. It was after midnight and I wanted to grab another beer. Found out about this place. They told me last call was 1 am. I made it close to that time and their service was great. Server, Aftab I I believe his name was amazing and Sara the manager was so welcoming. Great place I highly recommend it
Atmosphere: 5
Food: 5
Service: 5
Aman Singh
Amazing experience! Love everything about this place! Go to the bartop and ask for Aftab who will take extremely good care of us.
Atmosphere: 5
Food: 5
Service: 5
Jyotika Gounder
Aftab was incredible. So hospitable. We came back because of him.
Riri was such an amazing server. I have taken my best friend of 20 years to celebrate her birthday at Cask for the very first time.
Food was fabulous, service was wonderful and atmosphere was great. We went on a Sunday, it wasn’t too busy. My friend and I sat a little longer than expected because we were having a wonderful time; we were not asked to leave, despite most places having a time limit to dine in.
We ordered Mentaiko Udon, my bestie is lactose intolerant. We were not asked if we had any allergies. Menu did not specify that it was creamed based. When we informed Riri, she apologized and did her absolute best to work around the situation, it allowed us to feel valued and aware that we were being well taken care of.
My only concern was there was no free parking.
Atmosphere: 5
Food: 5
Service: 5
My absolute favourite place to grab an old fashioned with friends on a weekend. If you’re heading here for the bar, Aftab will take great care of you, knows his drinks well and knows how to make customers feel welcomed ! Amazing service, food and drinks overall ?
Atmosphere: 5
Food: 5
Service: 5
The manager Sara Lau is amazing! The way she handles confrontation is brilliant! She can diffuse a situation quickly and does it with kindness. Great experience ?
Atmosphere: 5
Service: 5
Tried to reserve one of the private rooms a month in advance and on arrival found there had been a miscommunication and was seated in The Vault, which while gorgeous has a minimum spend of $2600 across the party and when we were expecting the $1600 minimum spend room.
I spoke to one host at the front desk before we finished being seated that it seemed like we were seated in the wrong room and was upfront that the additional 1k might be out of range of our planned expenses and asked if it was possible to price match the two rooms.
Finding out after being seated that they had run out of two of the most expensive entrees made reaching that minimum spend without buying absurd amounts of Liquor put it that teensie bit further out of reach.
The manager had put in efforts to accommodate us by having one of the Club Versante parties switch rooms so we could have the room she was under the impression we were wanting and I can understand the loss of face from having to ask premium members to swap rooms, and then asking them to swap back again.
However not all problems need a sledge hammer :(
We would have ended up moving out into the regular seating either way, and a "Unfortunately we cannot price match the two rooms" would have resolved it.
Would have preferred to have been talked to privately and not loud enough to guilt and embarrass me in front of the rest of the party with "I'm getting mixed messages from my staff and am unsure of the confusion considering we talked on the phone about this. I went out of my way to be nice and not charge a reservation deposit. I even asked the our *Club* members who were using this room to switch rooms to accomodate you and they were quite angry with me. The minimum spend for this room is $2400 and if you cannot uphold your side of the obligation you will have to move to the regular dining area"
Kind of spoiled it for the guest of honour and I felt humiliated.
For what its worth the little touches of two complimentary bowls of edamame beans and going to their sister restaurant next door to use their expresso machine since theirs wasn't working were appreciated. Thanks for doing your best to accomodate.
The decor and serving staff are lovely, kitchen closes at roughly 11:30pm so would recommend coming early for dinner. Great whiskey experience for connoisseurs as their drink menu is extensive. The tasting skewers we got to try were yummy, and I bet the rest of the food is too.
Atmosphere: 5
Food: 3
Service: 3
I’ve been to a lot of whisky bars, but this is the single hardest time I’ve ever had trying to get a receipt. What a terrible experience. Waited 25 minutes for them to push two tables together. At the end of the night the machine wasn’t working and the really rude manager told me to talk to the hostess who then told me to wait at the bar to talk to her manager (who sent me to her in the first place). After 10 minutes of this nonsense someone took my bill and gave me a receipt.
Wow.
Atmosphere: 3
Service: 1
A beautiful lounge with amazing service. Great selection of drinks
, with delicious snacks and light foods!
Atmosphere: 5
Food: 5
Service: 5
Beautiful location and whisky collection, absolutely horrendous service, there was a young lady with glasses and a gentleman with a shaved head that absolutely ruined our experience. Will never come back. Avoid at all costs
Atmosphere: 4
Food: 3
Service: 1
Good vibes
Emily was absolutely attentive and made this personal tasting experience a fun event. The best part about visiting this bar was the customer attention and knowledge of their whiskey.
I would highly recommend this place to visit, and if you’re lucky, Emily will take care of you. She made this one of my best experiences in tasting and most memorable.
Atmosphere: 5
Food: 5
Service: 5
The attitude of the male waiters in this restaurant is very bad, and the service level is not good. It ruins the good wine and environment. The chicken skewers are terrible. The female waitresses are polite and decent. Everything else is good. Boss, please pay attention and don't ruin a whole pot of soup just because of a mouse.
Service: 1
Restaurantji Recommends
First time I walked into a restaurant hungry and left hungry.
I never got my food. Pretty sure the waiter forgot to put in my order and covered up
Visiting out of town, came here excited for a decent evening. Started out well with good cocktail. Ordered chicken skewers which never arrived after asking twice over 50 mins.
Waiter advised that they have a “special process” so it’s taking long. I have never seen skewers take over 15 min to cook.
I was watching everyone else get their meals for over 50 min. Ofcourse my whole evening wasn’t planned to sit here waiting for food so I had to leave hungry.
Waiter apologised but it’s unacceptable for this kind of experience.
Atmosphere: 4
Food: 1
Service: 1
Amazing selection of whiskey and bourbon from around the world, inside a beautifully decorated space.
This is a must visit place if you are in the area, we came after dinner and had about four different cocktails a piece and loved every single one. Try a scotch or whiskey flight, and check out cocktails on their ever changing menu. We did several of their takes on an old fashioned, and Manhattans, several that were infused with smoke which was a nice touch.
You won't be disappointed if you come here for drinks or for dinner.
Atmosphere: 5
Service: 5
Recommended dishes: Whiskey Flight
Such an amazing place. It was after midnight and I wanted to grab another beer. Found out about this place. They told me last call was 1 am. I made it close to that time and their service was great. Server, Aftab I I believe his name was amazing and Sara the manager was so welcoming. Great place I highly recommend it
Atmosphere: 5
Food: 5
Service: 5
Amazing experience! Love everything about this place! Go to the bartop and ask for Aftab who will take extremely good care of us.
Atmosphere: 5
Food: 5
Service: 5
Aftab was incredible. So hospitable. We came back because of him.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whiskey Chocolate Cake, Whiskey Flight, Pawn Tempura
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