Chef Tony Seafood Restaurant

Worst restaurant experience ever. The waitress was disrespectful to both our 2-year-old and to us as customers. Overall, a very disappointing visit.
Terrible!!

Atmosphere: 1

Food: 1

Service: 1

A very positive first visit here and in the top tier of dim sum restaurants that I’ve tried! The black salted egg yolk lava buns and the shrimp rice rolls were my highlights. I was a bit apprehensive about the service based on past reviews here, but the three of us got in without a reservation after a short wait on a Wednesday, and the service afterwards was just fine.

Very bad attitude, bad service, bad manner, their servers made you feel like you don’t deserve a good service. Very bad experience.

Atmosphere: 1

Service: 1

Absolutely the worst dining experience I’ve ever had. The service was a complete disaster no one bothered to check on our table, and we sat there for nearly 40 minutes just waiting to order while people who came after us were served first. They messed up our order not once but twice, bringing the wrong dishes both times. And when the bill came, they somehow managed to charge us for two dishes that never even showed up and then charged us incorrectly twice. The whole experience was so bad it still annoys me to this day. This place shouldn’t even be in business. Do yourself a favor and stay far, far away from this restaurant.

Atmosphere: 1

Food: 1

Service: 1

Service incomprehensible, should not even attempt to try this restuarant. No one came to check on our table, waited almost 40 minutes to order while others who came late ordered before us. Gave us two different orders to our table. And best part, when the bill came we were extra charged two dishes that NEVER even arrived to the table.

Atmosphere: 1

Food: 1

Service: 1

We booked a reservation before coming and waited a little bit to get our table ready. Food was ok, some are better than others. Service was not good for a Chinese restaurant that's considered higher class than regular restaurant. Overall ok.

Atmosphere: 4

Food: 4

Service: 4

One of the best in Richmond
Unique style & flavor
Memorable amongst so many competitors

Atmosphere: 5

Food: 5

Service: 5

Been to Chef Tony’s a few times before, and most recently invited friends who were visiting from out of town last week.
They are experienced travelers and have tasted many similar Cantonese cuisine all over the world, and they commended this place as “every dish was delicious” and “very high quality in both presentation and taste”.
Not to mention the service is above average for Chinese restaurants, so, will visit again for sure!

Atmosphere: 5

Food: 5

Service: 5

Excellent food,Excellent service,10/10. I would definitely come again and recommend this place to everybody I know. 5 starships

Atmosphere: 5

Food: 5

Service: 5

The menu consider upscale but the tastes didn't warrant the prices.

Atmosphere: 3

Food: 3

Service: 4

After several visits, I finally realized why the restaurant’s dim sum is consistently underwhelming. Much of the menu appears to rely on prefabricated dishes (預製菜), disguised under a layer of cheap truffle oil to give an illusion of luxury.

This approach not only compromises flavor and freshness, but also shows a lack of respect for diners and for Richmond’s rich culinary community. Authentic dim sum should reflect craftsmanship and pride — not convenience and shortcuts.

I sincerely hope the restaurant reevaluates its practices and starts serving freshly prepared, genuine dim sum that honors the traditions and expectations of its customers.

P.S the server Kelly was super nice and helpful

Atmosphere: 2

Food: 1

Service: 3

Good food, but Terrible experience: at the end of the meal, the waitress tried to force me to tip unbelievably rude

I'm disappointed to report that Chef Tony, a restaurant we once held in high regard, has seen a noticeable drop in quality. The primary issue during our visit was the Signature Soy Sauce Chicken. The meat was tough and rubbery, and the dark discoloration around the bones was a clear indicator that it had been reheated, not cooked fresh that day.

To the staff's credit, the manager was professional and promptly removed the dish from our bill after we raised the issue. However, we were then served a dessert that was watery and lacked flavour. Given the sequence of events, it's hard not to feel that the overall standards in the kitchen have slipped. We appreciated the service recovery on the main dish, but the poor quality of two separate items makes us hesitant to return.

Atmosphere: 2

Food: 3

Service: 2

Clams good but one was a bad clam that had not opened. Fried squid greasy salty gross. Beef cheing fun overcooked meet overly mushy rice crepe. Chicken feet ok. Waste of 100 bucks.

Atmosphere: 3

Food: 1

Service: 3

They seem only service regular customers.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Dim Sum