There is something wrong with the front desk lady. Poke face the whole time & very unfriendly & very arrogant & like someone owes her money. The worst customer service. Never come back again. She totally ruined the bubble tea store.
Olivia Li
Very good! Fresh and clean
Hanna Su
If you're a fan of coconut drinks or just looking for something refreshing and unique, Coco Bay in Richmond is a must-try! I was pleasantly surprised by how fast the service was – my order was prepared within minutes, which is always appreciated when you're on the go.
I tried one of their signature coconut-based drinks, and it was incredibly flavorful. The coconut taste was rich, natural, and not overly sweet – just the right balance to make it refreshing without being overwhelming. You can really tell they use fresh ingredients. It’s perfect if you enjoy coconut-forward drinks that still feel light and hydrating.
The shop itself is clean and modern, with a tropical vibe that matches their drink concept. Whether you're craving a quick treat or need something cooling on a warm day, Coco Bay delivers on both speed and flavor.
Highly recommended for coconut lovers or anyone wanting to try something a little different from the usual bubble tea options.
Oliver Lee
love it
Jessica Y
Tastes a bit artificial, not my favourite coconut drink
Katrina Zhong
bubble tea is good. But what’s wrong with the front desk lady? Poke face the whole time! Very arrogant! The worst customer service experience ever!
Mavis Zhong
Don’t know why but there is a discussing flavor in the drink… bad experience
katrina Young
Very bad customer service. Drink is also below average. Never come again.
wang xinyi
Never pick up the phone
Roger Tr
Excellent service, top notch quality. I highly recommend this place.
Very tasty and refreshing dessert place. Very recommended. Grom the drink to their service and atmosphere is A+.
Annia Lee
Cocobay focuses specifically on coconut milk and water drinks, along with fresh fruit mixtures. Japanese-Taiwanese inspired cafe, it too specialized in a selection of bubble teas. A favorite for coconut inspired based drinks. The atmosphere at Cocobay is described as cutesy and inviting, perfect for enjoying refreshing summer drinks.
Kaylee Cheng
I have been to this place multiple times and the whole coconut 3.0 and the classic coconut milk were my favourites. The drinks are very refreshing and tasty that makes them so addicting to drink. You can tell they use fresh ingredients by the pure and real taste in the drinks. Would definitely recommend!
Angel Garcia
Coco Smoothie is sooo refreshing! My new favourite drink! 🥰
There is something wrong with the front desk lady. Poke face the whole time & very unfriendly & very arrogant & like someone owes her money. The worst customer service. Never come back again. She totally ruined the bubble tea store.
Very good! Fresh and clean
If you're a fan of coconut drinks or just looking for something refreshing and unique, Coco Bay in Richmond is a must-try! I was pleasantly surprised by how fast the service was – my order was prepared within minutes, which is always appreciated when you're on the go.
I tried one of their signature coconut-based drinks, and it was incredibly flavorful. The coconut taste was rich, natural, and not overly sweet – just the right balance to make it refreshing without being overwhelming. You can really tell they use fresh ingredients. It’s perfect if you enjoy coconut-forward drinks that still feel light and hydrating.
The shop itself is clean and modern, with a tropical vibe that matches their drink concept. Whether you're craving a quick treat or need something cooling on a warm day, Coco Bay delivers on both speed and flavor.
Highly recommended for coconut lovers or anyone wanting to try something a little different from the usual bubble tea options.
love it
Tastes a bit artificial, not my favourite coconut drink
bubble tea is good. But what’s wrong with the front desk lady? Poke face the whole time! Very arrogant! The worst customer service experience ever!
Don’t know why but there is a discussing flavor in the drink… bad experience
Very bad customer service. Drink is also below average. Never come again.
Never pick up the phone
Excellent service, top notch quality. I highly recommend this place.
Restaurantji Recommends
Coco milk 🥛 shake 🫨
Very tasty and refreshing dessert place. Very recommended. Grom the drink to their service and atmosphere is A+.
Cocobay focuses specifically on coconut milk and water drinks, along with fresh fruit mixtures.
Japanese-Taiwanese inspired cafe, it too specialized in a selection of bubble teas.
A favorite for coconut inspired based drinks.
The atmosphere at Cocobay is described as cutesy and inviting, perfect for enjoying refreshing summer drinks.
I have been to this place multiple times and the whole coconut 3.0 and the classic coconut milk were my favourites. The drinks are very refreshing and tasty that makes them so addicting to drink. You can tell they use fresh ingredients by the pure and real taste in the drinks. Would definitely recommend!
Coco Smoothie is sooo refreshing! My new favourite drink! 🥰
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