Five Guys Richmond

Great burger spot

Atmosphere: 4

Food: 5

Service: 4

Great place to customize your burger

Atmosphere: 4

Food: 5

Service: 5

Hard working staff ,always friendly and making delicious food!

Very tasty berger.
I will go back.

Food: 5

Service: 5

Always good

Atmosphere: 5

Food: 5

Service: 5

Juicy and delicious burger 🍔😋

Atmosphere: 4

Food: 5

Service: 4

Really really good burgers and very nice staff.

Really good burger . Caution to those with peanut allergy though they use peanut oil . Always get great burger and great service .

Atmosphere: 5

Food: 5

Service: 5

Good and fresh as usual. It's my new favorite hamburger chain.

Atmosphere: 4

Food: 5

Service: 5

One and half stars. There's some consistency here. The buns on a $13 burger aren't toasted and are squished. This seems to be the norm at Five Guys. It becomes incredibly soggy and everything breaks apart. Eating a sandwich shouldn't be this messy. Fries are overly done. There's clearly room for improvement here. We won't be back.

Atmosphere: 3

Food: 2

Service: 2

This is one of our regular spots for fast food burgers. We'll drive across town to come here. The staff are friendly and efficient, which makes the whole experience smooth. My child absolutely loves the free peanuts while we wait for our order. He could probably fill up on those alone.

The burgers are solid. Fresh ingredients, generous portions, and you can customize them however you want. You can even ask for extra bacon and there's no additional cost! The fries come in those huge portions that always seem like too much but somehow we manage to finish them. The prices aren't cheap, but given the quality and size, it feels reasonable compared to other places.

The location can get busy during dinner. Sometimes the wait is a bit longer than you'd expect for fast food, but the staff handle the rush pretty well. One thing that can be frustrating is when you order multiple items for different people, the food isn't always clearly marked, so you have to figure out which burger is which.

It's definitely a step up from typical fast food chains, though you do pay for that difference. If you're looking for a straightforward, quality burger and don't mind spending a bit more, this spot delivers consistently.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Little Cheeseburger, Double Bacon Cheeseburger Large

Coming here for awhile now. Not bad most the time. Straight white guy, I like to tip. Each time is 5 bucks or 20% from 20ish $$. Seems like when I tip, the shittier the service is. Lol though that tips were for good service. Oh ya! Im white..stupid me haha

Update. Bacon cheese burger with grilled onions and jalapeños. Get home, eat almost half then realize,... Mushrooms!! Not onions.. soooo damn nasty. I feel sick right now 😅😅 how sad and disappointing. Almost everytime I go, I regret it. This time was the worst with the wrong ingredients.

I would like to express my gratitude to the staff for their excellent service. They were very courteous, and I did not have to wait long. In terms of cleanliness and overall service, I would rate it 5 out of 5. The one things I recommend is, milk shake.

Atmosphere: 5

Food: 5

Service: 5

E.....do you speak it?🙄

Atmosphere: 4

Food: 5

Service: 3

Food was tasty, shakes were on point, I had the peanut butter and salted caramel. Lots of fries, food was nice and hot!

Atmosphere: 5

Food: 5

Service: 5