Fortune Terrace Chinese Cuisine (福满楼)

I had a birthday party at this restaurant the day before yesterday. Maybe it was good business, but the service was very perfunctory, even impatient. I have eaten in many Chinese restaurants, and this is the first time I felt such bad service. When we checked out, we should have known that we couldn't understand Cantonese, so we deliberately spoke very quickly, so we just got by.

Dietary restrictions: The roast duck is really a bit deceptive. The portion is not as much as what is on the menu. The skin of the roast duck is very thick and not very professional. Although it is a special price, it is a steal.

Parking: Although it is said that payment is made first and then deducted, it is unknown whether the deduction will be refunded if multiple people go together.

Atmosphere: 4

Food: 3

Service: 1

Food was just ok. They try to be fancy by adding truffle paste to everything. Radish cake 蘿蔔糕 is like jello. Their recommended deep fried fish fillet rice noodle was cold and the fish taste like frozen fried fish, definitely don’t recommend. They also charged my 6 yr old child tea fee, they said she looks old enough to drink. We asked to take the tea fee off the bill and they refused.

Atmosphere: 3

Food: 3

Service: 2

The food is fresh and delicious, the portions are large, and there are more special foods, such as the watercress, preserved egg, and pork porridge that I chose, and the rice rolls with black truffle and lobster.

The waiters are all friendly and courteous, and the environment is comfortable, suitable for dining with family and friends

Atmosphere: 4

Food: 5

Service: 5

Price does not match quality or service. We had a friend in our party so the service was excellent, but all the attention went to our friend, the service person did not say a word to the rest of us.

Parking: Fortune reimburses $3.5. Not enough for 1.5 hour parking. It’s a hassle to have to park and pay via internet. Recommend going to other places where there’s free parking or at least 2 hours free.

Wheelchair accessibility: Should be no problem. Take elevators or ramp at T&T from parking lot. A bit far but doable.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Dim Sum

Black truffle fried dough sticks and shrimp rice rolls. The truffle is quite fragrant. It is wrapped in a thin layer of crispy shrimp and is not bad.
- Thai Shrimp Stuffed Eggplant. The eggplant is thinly layered. The shrimp balls are very tender. The fried skin on the outside and the Thai sweet and sour sauce are not bad.
- Abalone barbecued pork cake is pretty good. First time trying it
- Truffle shrimp dumplings. There is less truffle, just a little bit on the shrimp. I won’t order it again.
- Egg tarts are just average

Atmosphere: 4

Food: 4

Service: 4

Good dim sum although nothing too outstanding. They host events a lot apparently. Price was reasonable and there’s free 90min parking under the T&T building. Just make sure you ask them to reimburse the $3.5 when checking out!

Atmosphere: 4

Food: 4

Service: 4

Nono! I used to like eating very much, but now the service attitude is not very good. After finishing the meal, I said I had finished half a pot of tea and kept coming over. What else do you want to order? When paying, I have to hold the machine with my hand. It’s okay to just pay like this. It’s also quite uncomfortable.

The food was mediocre at best, but the lobster congee had no lobster in it, only shell, the service was mediocre too. Would not recommend.

Atmosphere: 3

Food: 1

Service: 2

Food and service was amazing

Atmosphere: 5

Food: 5

Service: 5

Fortune Terrace leads in Cantonese fine dining. Simply the best!!

Atmosphere: 5

Food: 5

Service: 5

Fortune Terrace has great service and the food is good. They will also reimburse the CAD$4.5 parking fee, which is a nice touch.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chinese Souffle

Food was a bit pricier than your average restaurant but it was really good food! Would definitely return!

Atmosphere: 3

Food: 5

Service: 4

Yesterday at the banquet, a male waiter was very rude. I asked for a dish of fish maw soup with vinegar. He was rude and didn't respond. Sorry, it seems that all the patience has been used up by others! When he was clearing the table, he even called me loudly (are you still jealous after using D?). I asked the host to just swallow it and bear it! As for the food, they were all very bad. The soft-shell crabs had a fishy smell in their bellies, and the tuna fish could be tasteless! After eating, he left full of anger! 😤

Atmosphere: 3

Food: 2

Service: 1

I’m going to give this place a 5 stars for the following:

- It’s not a big place but for a wedding it was very intimate and perfect for this purpose.
- Food was good with some special unique dishes.
- service was responsive which is important when you are there serving so many dishes and various drinks.

Parking: You need to walk outside and around to get to parking lot. No street parking.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Whole Suckling Pig Chopped, Abalone with Veggies, Seafood

The food was quite expensive, with more of an emphasis on aesthetic than taste and flavour. You have to pay for their underground parking but they compensate you $2.50 for parking, which is the equivalent of 1 hour. Overall, the dim sum was fine but I don't think it justifies the high price and cold service.

Atmosphere: 4

Food: 3

Service: 2