Gokudo Shabu Shabu Hot Pot-Richmond

Been coming here for years - always great consistent food and clean environment.

I've been coming to this location since last year and the food has always been tasty. The pumpkin soupbase is a game changer! Highly recommend! The AAA beef option also fit perfectly!

My wife and I got the standard combos with beef. She got the mushroom soup base and I got the Japanese curry soup base. The ingredients were of great quality! Having a unique variety of things to throw into your soup.

However, that's where the positives end. The soup bases were exceedingly bland. Both the standard mushroom and the $5 extra japanese curry soup tasted very watered down. So after cooking your ingredients, you'll pretty much just taste the ingredient, no substance to the broth. The only flavour at all comes from the sauce they provide, which was pretty good. So for the price we paid, $60 for the two of us, we could've gotten a much better soup experience somewhere else and for less. On top of the broth, we had to sit at the bar, which would be completely fine if not for the chairs. The chairs might as well have been concrete, as after an hour, our bottoms were quite sore.

Overall, a decent food experience with good ingredients, but a bit disappointing after the lackluster broth, chairs, and price.

Love this place. Everyone gets their own individual hot pot which I personally like a lot. Definitely recommend

I almost never make a review but I had to this time. First off, food is good and service is ok but when it came time for the bill we decided not to tip since the server just brought us our food and nothing else. When it came time for the bill she pointed out how we didnt leave a tip. Never happened before and we were pretty shocked how you could address that, you could tell she was trying to be nice about it but you don't say that and expect us to not tip again. It should be at the customers discretion and the fact that she asked us if we wanted to tip after we had paid was pretty astonishing. We didnt make a mess, didnt ask for anything special, and just ate our food like normal people, we ended up tipping on an entirely second bill out of pure shock. Really quite disappointed it turned out like that, the experience was good until the end.

They are pretty straight for the happy hour policy. We arrived at 8:57pm and the lady first asked us to go outside and come back after 9pm, even if it’s just three minutes. It wasn’t even busy in the store. But later she let us stay, saying it’s only for this time. They close at 10pm and 1 hour is just enough for us to finish the meal.

Always come here for hotpot. One of the server ladies is super friendly and provides great service!
However, last time we came here, there's a hair in one of the pots. They did exchange it. But we also got charged for 3 instant noodles which we didn't order! I didn't notice this charge until I got home. :( make sure you check your bill before you pay!!

Was often visit here.

Increase pricing during GST break, never come again

Really good soup base and amazing service! They were very accommodating with our baby and made sure we ate comfortably. Highly recommended!
PS they do get pretty busy at meal times, it may be a good idea to call ahead to confirm seating availability.

My favourite hot pot restaurant in Richmond, would recommend for 1-1 meals with a close friend (party of 2)!

It was a busy Friday. The staff took our names and put us on the wait list. Over the course of waiting, they kept us in the loop for the wait time. We eventually seated at around 45 min. They even took our order beforehand, very efficient.

Portion is very good, service the prompt and efficient. I have no complaint.

I miss the Taiwanese hot pot very much. The service attitude of the store staff is very good and the food is delicious?I will definitely visit again next time I come to Vancouver from Seattle!

Atmosphere: 4

Food: 4

Service: 5

The prices are great and the quality of the meat is even better! The server was alone but she was able to manage all 9 parties by herself, it was incredible! The seats are not as comfortable as the Burnaby location but it’s worth a try.

Atmosphere: 5

Food: 5

Service: 5

love the ambience but they need more people to clean the tables. The soup was okay, the meat was REALLY GOOD, and they gave out free melona ice cream. recommended!!

The price is reasonable and the service is good. Personally, I think the Shacha sauce tastes sweet. It would be better if it was saltier.

Atmosphere: 5

Food: 5

Service: 5