Harold's Kitchen & Bar

A great place inside the Sheraton hotel for a drink or meal. Service is always spectacular here. During the summer season, they also have an outdoor patio. One of the better hotel restaurants in the area.

Atmosphere: 5

Food: 5

Service: 5

I had their meatloaf OMG so good I paired it with HP sauce.

Atmosphere: 4

Food: 5

Service: 4

I would like to thank Harold’s Kitchen Bar Entire Team from Management, Chef, Kitchen staff and Servers for the amazing 50th Birthday Celebration we had last Saturday, November 15th at their establishment for my wife. We are profoundly grateful with Manager Rubi for the well decorated and elegant table setting you arrange for our party, you exceeded our expectations, we were so pleased!! Thank you so much for giving us the exclusive privacy area, just for our party group! You were amazing. As well we would like to give amazing reviews to Jessica and Oswaldo for their amazing kindness, patience, and cheerful attitude serving our group. Your customer service was top notch!! far and beyond we had expected. The food as always delicious and came right on time!!!
I highly recommend Harold’s Kitchen!! They always treat you like family!!! They truly make us feel like VIP’s everytime we stop by and enjoy a meal.

Atmosphere: 5

Food: 5

Service: 5

Great experience. But don't expect too much on food.

18% tip is automatic! SO rude and unacceptable! Last time I support this establishment! Tip is based on service - guess this restaurant does not understand the concept!

Atmosphere: 3

Food: 4

Service: 3

Every time I stay at the Sheraton, I make sure to visit Harold’s — the food is always good, the happy hour is great, and in summer, the terrace is a total must!
But what truly makes this place special is Ani. She’s the kind of person who makes your day better just by being around. Always smiling, full of energy, and genuinely kind — she brings such a positive and joyful vibe to every table. You can tell she loves what she does, and it shows in the way she treats everyone.

For more Ani’s in the world!

Atmosphere: 5

Food: 5

Service: 5

We all had different things but everyone was very happy with the food. I had the lamb shank which was delicious and very tender. Meatloaf and ribs were excellent. Butternut squash soup was good too. Service was excellent and we got a 20% seniors discount so we were pleasantly surprised!

Expect ZERO service.
I was seated for 30 minutes, no server assigned, not even a glass of water.

The place is a mess; tables are left dirty and uncleaned. Just horrible.

Eventually got my food, and the burger tasted like it had been microwaved.

Seriously, don’t come to this place if you don’t have to.

Atmosphere: 2

Food: 3

Service: 1

Friendly staff and very satisfying he with helping get a new table

Atmosphere: 5

Food: 5

Service: 5

The food was delicious and the server was friendly. There was a pretty significant miss on the food delivery, which was disappointing..

Nice little place adjacent to the hotel lobby. Food quality and service are right on the par with all the other options on the strip of hotels on this street. Check it out, you will like your experience.

Atmosphere: 4

Food: 5

Service: 5

The meatloaf and mashed potatoes were incredible!!!
We had dinner here three times on our trip, our whole family loved the food and atmosphere. I appreciate when places do cool stuff for the kids!

Atmosphere: 5

Food: 5

Service: 5

The food was OK but our instructions were not followed. Our server rectified it though. It is a large venue and we had a hard time getting a server's attention. The staff was friendly when we could talk to them.

Dropped in for a bite to eat with a friend on my visit through Richmond and was not disappointed. Our server Ani was amazing with the service, the conversation and recommendations. A great night we had.

Atmosphere: 4

Food: 5

Service: 5

The food is always hot and fresh, the service staff have always been attentive and professional. I would highly recommend Harold's whether you are staying at the hotel or not.

Atmosphere: 5

Food: 5

Service: 5