KFC

10111 No. 3 Rd, Richmond
(604) 272-2472

Recent Reviews

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Jerome Dickey

Misleading advertising.

Atmosphere: 2

Food: 2

Service: 3

Summer Wong

indian girl cashier was super rude please fire her

Kid-friendliness: their service is absolutely terrible

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Carolina Honey Mustard

Dilly Bar

Good riddance

Atmosphere: 1

Food: 1

Service: 1

Dwayne A

Parvinder was horrible. Tried to sub 2 popcorn chickens for sweet corn, complained when I asked if they could sub it for tenders or other chicken, then left for 10 minutes without giving us our sauces. Complained when we asked for them after waiting for her to come back.

Atmosphere: 1

Food: 1

Service: 1

Cee Jay

the indian girl with glasses working at the register called me beta in her indian accent and started speaking in hindi(i am a black male), when i got offended and corrected her, she caused a scene and called me racist for trying to correct her ??????????????? I asked for her name to speak to her manager and she refused and threatened to take my order away completely, never coming back. Racist KFC, terrible service and food was extremely oily.

Kid-friendliness: no

Atmosphere: 1

Food: 1

Service: 1

anathai

if i could give 0 stars i would. I had a truly disappointing experience at the KFC on Number Three Road that I feel compelled to share. From the moment I walked in, the atmosphere was off. The place had a strong, unpleasant odor that made it difficult to enjoy my meal even before I ordered.

When I approached the counter, I encountered an Indian lady who seemed overwhelmed and uninterested in providing good customer service. Her attitude was quite dismissive, and when I asked about the menu, she responded curtly. This made me feel uncomfortable and unwelcome.

To make matters worse, I believe I was overcharged for my meal. When I tried to address this issue, she not only refused to acknowledge the mistake but also escalated the situation. Instead of resolving the problem, she raised her voice, creating a scene that drew attention from other customers. I felt embarrassed and frustrated as she threatened to throw out the food I had already paid for.

To top it all off, the chicken I received was soggy and lacked the crispy texture I expect from KFC. It was far from appetizing, and combined with the foul smell in the restaurant, I couldn’t bring myself to enjoy the meal at all.

Overall, my experience was so negative that I will never return to this location. I hope the management takes notice of the service issues and addresses them, as it significantly impacted my visit. I really think the staff situation needs improvement to ensure future customers have a better experience.

Atmosphere: 1

Food: 1

Service: 1

Vin C

Dum off gave me standard meat . I request a dark meat then gave me standard meat . Dont you don't know what is dark meat and standard meat different. It is not a first time .

Atmosphere: 1

Food: 1

Service: 1

Rayaan Farhath

DO NOT EAT FROM HERE, MY GIRLFRIEND GOT A STAPH INFECTION. We ordered 2 chicken burgers from this location and my girlfriend got severely sick, we have been in the hospital for a week now. expecting to be here for another. please do not eat from here.

Atmosphere: 1

Food: 1

Service: 4

A R

worst chicken ever! so gross no flavour and wet and soggy every single time.

Atmosphere: 1

Food: 1

Service: 1

Zhou Jiang

I don’t want to say how small some of the pieces there was for a bucket of ten since they’re only $10. But I got home and there were only 9 pieces.

Atmosphere: 2

Food: 1

Service: 2

Butch Derksen

Got a bucket plus large fries, gravy and cabbage salad chicken was over done

Atmosphere: 3

Food: 2

Service: 3

Stanley Lai

Very bad service

Atmosphere: 1

Food: 1

Service: 1

Hhh Che

Store is clean and staff are friendly.

Atmosphere: 5

Food: 5

Service: 5

Sadie Young

Placed order over phone..said I'll b there in 10 mins..get there in 10 mins watched her put the big crunch in deep fryer..didn't even start it..asked for extra mayo didn't get it.so I waited 7 mins in store to get food that was dry barely any mayo.gross..waste of time..threw it out..I'm a driver not like I got my own extra mayo laying around..

Atmosphere: 1

Food: 1

Service: 1

Alex C

You know tipping culture has gotten out of hand when KFC is asking you to do so.

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