Seven 10 Social at Splitsville

Do you have an employee named Francine Domingo (Guest Contact Center Supervisor at Splitsville Entertainment accdg to her LinkedIn account)? She is currently in a relationship with a Filipino man on a tourist visa and a man who is also married. When she first approached me and asked who I was in his life, I told her clearly that I am his wife. At the time, she claimed she had no idea, apologized, and promised she would end everything and stop talking to him. I trusted her words. I had no intention of fighting with her because I believed that she was also a victim of his lies. I was actually kind to you. But as it turns out, they are still together despite all the lies. Are there really no more single men left in Canada that you have to force yourself onto a married man? I thought you were smarter than this. Do you have any morals left? Even if he tells you right now that he loves you, remember this Francine, you will never truly be happy. Karma will find its way to the both of you.

I am writing to highly commend the staff for their exceptional service during our company Christmas event last weekend. We experienced a miscommunication regarding the timing of our event, but the staff at your location went above and beyond to accommodate our party. Their efforts ensured that everyone in our group was satisfied and enjoyed the night. We greatly appreciate their friendliness and helpfulness, and I highly recommend this location.

This was, by far, the worst birthday experience I’ve ever had at Splitsville Kanata. From the moment we arrived to the moment we left, the entire celebration was mishandled. The staff — including the front desk (Sarah and Kailee), the lane attendant, and Carlito from the cafeteria — were consistently rude, unprepared, and unprofessional. Here is a breakdown of the issues we encountered: 1. Delayed Start:�My party was scheduled for 1:00 PM, yet at 1:22 PM our assigned area was still occupied. Our celebration was put on hold for nearly 30 minutes waiting for the lane to be vacated. 2. Technical Issues:�Once we finally got access, the screen wasn’t working. We waited an additional 15 minutes while staff restarted the system four times. The kids did not begin playing until 1:50 PM — almost an hour after our scheduled start time. 3. Unclean and Poorly Managed Lanes:�The lanes were filthy, and we ended up cleaning them ourselves because the assigned host was missing for more than half of the event. * I had to request juice and water over 11 times. When it finally arrived, we received only six cups for 18 guests. Refills took approximately 12 minutes each time, leaving all the kids waiting. 4. Cake-Cutting Chaos:�I specifically requested to cut the cake on the table behind our lane, and we set everything up there. Despite this, a staff member abruptly told us to move the cake, jackets, gifts, balloons, cookies — everything — to the food court, and asked us to move all kids and parents as well. When I explained that we had already agreed to cut the cake there, a manager appeared and insisted that a new group was coming, they were at capacity, and we had to move immediately. 5. No Supplies Provided:�Once relocated to the food court, we were given no utensils, plates, or cups to serve the cake. When I asked for forks, the cafeteria worker began yelling, saying he was the only person working and that since we were no longer on the lanes, we “no longer had a host” and needed to “chill.” Completely disrespectful and unacceptable behavior. 6. Final Confusion at Checkout:�After the party, I returned to the front desk to ask about the free passes promised to our guests. I was sent back and forth between staff members before finally receiving them. The lack of communication and accountability was astounding. This place is disorganized and completely unprepared to host birthday parties. They desperately need proper training, better communication, a dedicated party room, and basic organization tools (like coat hangers). There is no reason a group of 18 should be standing around waiting for a lane that wasn’t cleared ahead of time or forced to relocate mid-celebration. The facility was dirty, the experience was stressful, and the service was unprofessional from start to finish. This was a huge waste of money, and I will absolutely not return for another birthday and everyone that attended was super unimpressed.

Hella mid would not go out of my way to come here again

Atmosphere: 1

Food: 1

Service: 1

Not very gluten-free, they tried there best.

Atmosphere: 4

Food: 2

Service: 4

It would be nice if the bowling center would show a little more courtesy to their league bowlers. It's bad enough they have open bowling in the lanes right beside the league bowlers, but it's even more ridiculous when we have to return all the balls from the ball return as well as remove the bowling ramps ourselves before we can start. All while one of the workers is outside playing with a tennis ball against the wall having a break. Terrible way to run a bowling center.

The old menu and everything was better. this place is so tacky I’m so tired of corporate chains taking over small businesses.

Atmosphere: 1

Food: 1

Service: 1

The bowling is fabulous. The arcade games are great.

this place is so much worse now. i miss monkey9

Atmosphere: 1

Food: 1

Service: 1

This place sucks now. RIP monkey9 Richmond lost a gem. Menu sucks now and service is mid- people seem overworked esp the line cooks in the open kitchen. There was one person running around serving everyone bartending and seating people and cleaning tables. There are so many people looking for jobs now so that’s confusing.

Atmosphere: 1

Food: 1

Service: 1

Beautiful.

Atmosphere: 5

Food: 5

Service: 5

Very tasty food and the staff are all fantastic. Everyone from front counter, management, waiting staff, and kitchen. My partner and I get takeout from here regularly and everytime it's amazing. The poutine we order with the cheese and gravy on the side so the cheese doesn't congeal in transit. They've forgotten once or twice but never have any complaints or issues with redoing it.
Crispy chicken burger is my favourite in town too! 10/10 highly recommend.

I came in at 3:20 in the afternoon which to be fair is not a busy time but the staff are all just hanging around looking at their phones and not really doing much. Meanwhile, the toilet is not clean and not looking great and I feel like the staff could be probably doing something about that. I know this has been a recent takeover but nothing has changed for the better.

Atmosphere: 3

Food: 3

Service: 4

Meghan at Seven 10 Kitchen was helpful and friendly during our visit. We had a pepperoni pizza while bowling, and the kids really enjoyed it. We also ordered the nachos, which were a good size with nicely portioned cheese, and they were eaten pretty quickly! A great spot for food while enjoying a fun time bowling.

Atmosphere: 5

Food: 5

Service: 5

Went there last night (21st of june 2025) so unhappy with the food and service and for the amount i paid..it was much better when it was monkey 9...never again will i set foot in that place , but typical when new canadians take over a place and run it straight into the ground...

Atmosphere: 1

Food: 1

Service: 1