Ordered catering services for a large event and was promised catering trays with individually wrapped sandwiches, as clearly stated in the online order description. However, the store did not follow through and instead delivered trays where all the subs were simply stacked together. This came nowhere as the picture shown on the order website. This created a huge inconvenience for our guests, especially since it was an outdoor event with limited access to napkins.
When I called the store afterward, the employee (Harpreet) incorrectly claimed that individual wrapping had to be specially requested, which is untrue as the website clearly lists it as a standard feature for catering trays (screenshot attached). I was told the store manager (Parvinder) would call me back, but I never received any follow-up.
Overall, this catering order was a major disappointment. The lack of care and follow-through as well as laziness from the store not only ruined the dining experience for our guests but also impacted a big part of our event… Based on this experience, I would not recommend ordering catering from this location. Stay away.
Atmosphere: 1
Food: 1
Service: 1
David Gonzalez
Very good service. Excellent
Atmosphere: 4
Food: 4
Service: 4
McJanine (McJanine)
I have given them some big orders for our workplace and they do their best to accommodate.
Atmosphere: 4
Food: 4
Service: 5
T S
Oh boy I was craving for a sandwich and this place did not disappoint.
Петър Петров
Well there goes 19$ down the drain, that was unfortunate.
I wanted to give Quiznos a second chance, unfortunately all they will get is a bad review from this customer.
Bread was poor, meat was tasteless, sandwich full with onions only.
Bottom line don’t waste your money, but more importantly don’t jeopardise your own health with these sandwiches!!!
Food: 1
JJ Buenaflor
I’m writing regarding a recent order we placed, which included the steak mushroom dish. At the time of ordering, I specifically asked the staff member to add Alfredo sauce to the dish. Unfortunately, when we received the order, there was no Alfredo sauce present, and the dish lacked the cheesy, creamy texture that was expected.
The item was supposed to be a cheesy melt, but it did not appear to have any cheese at all. This was disappointing, as it did not meet the description or the expectations based on the order.
I wanted to bring this to your attention in hopes that steps can be taken to ensure better accuracy and consistency in the future. Based on this experience, I would have difficulty recommending this dish to others.
Thank you for taking the time to read this. I hope you will take this feedback seriously.
Atmosphere: 2
Food: 1
Service: 3
Landon Teranski
If you’re curious about Quiznos, do your self a favour and go to Subway instead which was probably your first choice anyways.
Sandwich was uneatable, not sure what had gone off but something was bad. We love sandwiches but we just couldn’t finish this one and had to throw it away.
Atmosphere: 1
Food: 1
Service: 2
Harsh Deep
Club sandwich was great. Great service done by Staff. Highly recommend for healthy subs
Atmosphere: 4
Food: 5
Service: 4
Tj Wozencroft
I’m here in the store right now at 11:15 am Ordered am ordered a meatball sub (sub of the day) After biting into it I told the girl “hey I’m sorry, but the meatballs are cold. Employee “we just opened at 11am” My response “not sure what that’s got to do with cold meatballs?” Employee “well you ordered something that takes time to heat up” Now I’m not sure if it’s just me but if you open at 11 that should mean you are ready to serve your entire menu at 11, no? if not perhaps let the customer know what isn’t yet available. Do not serve me cold food during your operating hours then tell me it’s basically my fault for ordering something that you haven’t take. The time to prepare properly.. Maybe I sound like a cranky old man…. However customer service truly seems like something that just doesn’t exist anymore.
Excellent customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Ordered catering services for a large event and was promised catering trays with individually wrapped sandwiches, as clearly stated in the online order description. However, the store did not follow through and instead delivered trays where all the subs were simply stacked together. This came nowhere as the picture shown on the order website. This created a huge inconvenience for our guests, especially since it was an outdoor event with limited access to napkins.
When I called the store afterward, the employee (Harpreet) incorrectly claimed that individual wrapping had to be specially requested, which is untrue as the website clearly lists it as a standard feature for catering trays (screenshot attached). I was told the store manager (Parvinder) would call me back, but I never received any follow-up.
Overall, this catering order was a major disappointment. The lack of care and follow-through as well as laziness from the store not only ruined the dining experience for our guests but also impacted a big part of our event… Based on this experience, I would not recommend ordering catering from this location. Stay away.
Atmosphere: 1
Food: 1
Service: 1
Very good service. Excellent
Atmosphere: 4
Food: 4
Service: 4
I have given them some big orders for our workplace and they do their best to accommodate.
Atmosphere: 4
Food: 4
Service: 5
Oh boy I was craving for a sandwich and this place did not disappoint.
Well there goes 19$ down the drain, that was unfortunate.
I wanted to give Quiznos a second chance, unfortunately all they will get is a bad review from this customer.
Bread was poor, meat was tasteless, sandwich full with onions only.
Bottom line don’t waste your money, but more importantly don’t jeopardise your own health with these sandwiches!!!
Food: 1
I’m writing regarding a recent order we placed, which included the steak mushroom dish. At the time of ordering, I specifically asked the staff member to add Alfredo sauce to the dish. Unfortunately, when we received the order, there was no Alfredo sauce present, and the dish lacked the cheesy, creamy texture that was expected.
The item was supposed to be a cheesy melt, but it did not appear to have any cheese at all. This was disappointing, as it did not meet the description or the expectations based on the order.
I wanted to bring this to your attention in hopes that steps can be taken to ensure better accuracy and consistency in the future. Based on this experience, I would have difficulty recommending this dish to others.
Thank you for taking the time to read this. I hope you will take this feedback seriously.
Atmosphere: 2
Food: 1
Service: 3
If you’re curious about Quiznos, do your self a favour and go to Subway instead which was probably your first choice anyways.
Sandwich was uneatable, not sure what had gone off but something was bad. We love sandwiches but we just couldn’t finish this one and had to throw it away.
Atmosphere: 1
Food: 1
Service: 2
Club sandwich was great. Great service done by Staff. Highly recommend for healthy subs
Atmosphere: 4
Food: 5
Service: 4
I’m here in the store right now at 11:15 am
Ordered am ordered a meatball sub (sub of the day)
After biting into it I told the girl “hey I’m sorry, but the meatballs are cold.
Employee “we just opened at 11am”
My response “not sure what that’s got to do with cold meatballs?”
Employee “well you ordered something that takes time to heat up”
Now I’m not sure if it’s just me but if you open at 11 that should mean you are ready to serve your entire menu at 11, no?
if not perhaps let the customer know what isn’t yet available.
Do not serve me cold food during your operating hours then tell me it’s basically my fault for ordering something that you haven’t take. The time to prepare properly..
Maybe I sound like a cranky old man…. However customer service truly seems like something that just doesn’t exist anymore.
Food: 2
Service: 1
Restaurantji Recommends
Girl spent 15 minutes on cell phone didn't know if it was closed because she went into a corner and made me invisible
Atmosphere: 2
Food: 3
Service: 1
very good service and love the food
Atmosphere: 5
Food: 5
Service: 5
Nice franchise sandwich shop. Highlight was friendly staff and quick service.
Atmosphere: 3
Food: 4
Service: 4
Using the wrong onions. It was gross. They used yellow onions cut in squares. Disgusting.
I come here twice a week excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
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