Shawarma Palace
11020 No 5 Rd #123, Richmond
(604) 284-2742
Recent Reviews
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Ordered with skipthedishes and they forgot half my order. Had to wait another half hour for my food. They also forgot to include utensils, even though it was requested in the order.
The Lamb was too salty but good portions
Atmosphere: 3
Food: 3
Service: 3
The food was good but the service is horrible, the workers are very unfriendly and rude, and make you feel like an inconvenience. It sucks because the food is good but is ruined by the bitter attitude of the workers there.
Atmosphere: 1
Food: 4
Service: 1
Great food but I have to complain. Please do not use the same glove to operate the cash register/till and then go directly scooping salad with the same gloved hand. I noticed this as the norm not the exception. GROSS. This is not only unacceptable, it is dangerous.
Food: 3
The service was very good. The food was also very good and the worker offered us chips because we were really nice to him and we left the tip. The food was very good and the atmosphere was amazing definitely Will come again
Atmosphere: 5
Food: 5
Service: 5
I just don't like how they try to make mediterranean food taste like Indian food!!! Please don't do that. Keep things
Atmosphere: 5
Food: 3
Service: 5
Generous portions and affordable ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Shawarma
Food good. Its just the young man and how he slammed the paper bag of food on the counter and walked away for the lady to grab it. Then he pushed slided the shwarma to me.
These kids are not aware of their low customer service. If I worked in this job, I would have handed the shwarma and food bag gently to my customers hands and say something nice or brief.
To the owner/manager, teach your young employees how to hand food to the customer properly, thank you.
Atmosphere: 4
Food: 4
Service: 1
Very nice and relaxing music
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap, Chicken Shawarma, Shawarma, Falafel
a little bit over priced
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very generous portions with wonderful taste.
Atmosphere: 5
Food: 5
Service: 5
This Shawarma Place is amazing.
The first time I went there, I was so angry that I almost banned this store forever. I ordered a chicken roll, which was too small and unpalatable. But there were still a lot of people lining up that day, which I was puzzled by. I took a photo and wanted to post it on Xiaohongshu to scold it, but later I thought the photo was ugly and I didn’t post it.
It's been more than a year. I suddenly want to give this store another chance.
Ordered a Chicken Shawarma Platter, $17.
He actually conquered me.
It has everything you need, pickles, fresh meat, sauces that are flavorful, hummus and yogurt, and fried potatoes. Do you know how long it took me to find such a Shawarma Platter that didn’t mess with all the elements? !
satisfy. Extremely satisfied.
I was so satisfied that I came back to eat it just two days later. Then ordered the mutton Shawarma Platter. These muttons are all starchy meat sausages. They don't taste like mutton at all, but they still have a unique flavor. I love so much.
Atmosphere: 4
Food: 5
Service: 4
Service in this shop has gone downhill.
Staff seems more concerned about making takeout/online food orders than dealing with customers in the store.
I went in to an empty store to pick up food and the staff member was making three or four wraps.
He continued to make this food barely noticing me.
I waited patiently as he wrapped the last roll.
He put everything to the side, walked away, came back and started another order with saying a word about how long the wait might be.
I turned and walked out.
I won’t be back.
Atmosphere: 2
Food: 5
Service: 1
Stopped at this restaurant on the way to Richmond Country Farms. Tried the chicken shawarma here! Definitely one of the best shawarmas I have ever had! Would have preferred it to be a little less creamy, but great flavours! I liked the fact that they added potatoes in the meal, which I thought was a good combination.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Shawarma
Amazing tasting chicken shawarma. They had no beef.
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Chicken Shawarma
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