I had a pretty different experience from what some of the other people have been saying. The girls behind the counter were really sweet.
Jo Ro
Good service from this location. Wasn't too busy and seating is nicely spread out. They had our favorite pastries and my mocha was spot-on. Thanks
Atmosphere: 4
Food: 5
Service: 5
Ericka Farth
Whaat 🙄 is all I gotta say!!! I'm still shocked by this behavior. Theyre very rude the girl named Nicole and the one short with a blonde long hair very disrespectful. This establishment is run very unprofessional with the rude staff they have employed. They don't want us to use the washroom.
Atmosphere: 4
Food: 3
Service: 1
realistic reviewer
Staff was nice but coffee was disgustingly bitter. Do not recommends. Have one at your hotel room instead.
Atmosphere: 2
Food: 1
Service: 5
Henry Chen
Has a lot of table and chairs, coffee is just like any Starbucks, staff are friendly, everything seems not bad.
Atmosphere: 5
Food: 5
Service: 5
Otgonbulag Gansukh
Can’t even do the honey citrus mint tea defuq it was the worst starbucks ever that made me write a review
Dustin Gilmour
Such a waste of time. I got a cream cheese bagel and a brewed coffee. The cream cheese bagel comes with BARELY enough cream cheese for one side of a bagel.
I get up and ask for another cream cheese packet for the other side of my bagel. She tells me there is an up charge, of course there is.. okay that's fine I say. She goes back to working doing her thing so I say can I please have the cream cheese packet then.
She says no you have to wait in line and pay. I say well could I please enjoy my bagel hot with the cream cheese packet now I can give you cash to hold onto and come back and pay. The line would just waste my day and bagel away.
Of course you can't. So now I have a cold bagel with no cream cheese. Dumb.
Atmosphere: 1
Food: 1
Service: 1
Yi Yuan
Worst Starbucks ever!! 7.17 just like a 3 dollar coffee taste
Maggie Hickinbotham
"I recently visited this Starbucks location and was disappointed to find that they don't provide restroom facilities for their customers. As a customer, I found it very inconvenient to have to go into the River Rock Casino Resort or go all the way up to the third-floor restaurant just to use the bathroom. It's surprising that they have a restaurant but don't allow their customers to use it ¹.
The lack of amenities like restrooms makes me hesitant to visit this location again. I hope they consider adding this basic facility to improve customer experience
Jung Hee Kim
This Starbucks is the worst Starbucks in my experiences. (I’ve been many Starbucks in many other countries.) On Oct. 14th. I tried to use the washroom before order coffee, but it was locked. One of staff said they let me in after ordering. Wow…just like Paris! I ordered a tall coffee first, but they gave me grande coffee. Then, I showed my Starbucks App for collecting my points, but they refused to scan it because this Starbucks place doesn’t do that. Starbucks is franchise all over the world. Only this place doesn’t let customers collect points??? These staffs made me uncomfortable and were rude through their speaking and behaviour. Where is the service mind??!!
I enjoy this location alot due to its location , service is good , lots of seating areas inside the coffee shop and outside in the lobby here . Thier are plugs outlets for charging your electronics here.
Atmosphere: 5
Food: 5
Service: 5
ronny zhang
Absolutely ridiculous. Paying to use the washrooms in a Starbucks is absurd. What kind of place is this?
Atmosphere: 1
Food: 1
Service: 1
Carmen Wong
Rude service and didn't let my son go to the washroom. They don't have good coordination with the hotel.
Atmosphere: 1
Food: 1
Service: 1
Chris Cross
Never met someone so rude in my life older lady b****
I had a pretty different experience from what some of the other people have been saying. The girls behind the counter were really sweet.
Good service from this location. Wasn't too busy and seating is nicely spread out. They had our favorite pastries and my mocha was spot-on. Thanks
Atmosphere: 4
Food: 5
Service: 5
Whaat 🙄 is all I gotta say!!! I'm still shocked by this behavior. Theyre very rude the girl named Nicole and the one short with a blonde long hair very disrespectful. This establishment is run very unprofessional with the rude staff they have employed. They don't want us to use the washroom.
Atmosphere: 4
Food: 3
Service: 1
Staff was nice but coffee was disgustingly bitter. Do not recommends. Have one at your hotel room instead.
Atmosphere: 2
Food: 1
Service: 5
Has a lot of table and chairs, coffee is just like any Starbucks, staff are friendly, everything seems not bad.
Atmosphere: 5
Food: 5
Service: 5
Can’t even do the honey citrus mint tea defuq it was the worst starbucks ever that made me write a review
Such a waste of time. I got a cream cheese bagel and a brewed coffee. The cream cheese bagel comes with BARELY enough cream cheese for one side of a bagel.
I get up and ask for another cream cheese packet for the other side of my bagel. She tells me there is an up charge, of course there is.. okay that's fine I say. She goes back to working doing her thing so I say can I please have the cream cheese packet then.
She says no you have to wait in line and pay. I say well could I please enjoy my bagel hot with the cream cheese packet now I can give you cash to hold onto and come back and pay. The line would just waste my day and bagel away.
Of course you can't. So now I have a cold bagel with no cream cheese. Dumb.
Atmosphere: 1
Food: 1
Service: 1
Worst Starbucks ever!! 7.17 just like a 3 dollar coffee taste
"I recently visited this Starbucks location and was disappointed to find that they don't provide restroom facilities for their customers. As a customer, I found it very inconvenient to have to go into the River Rock Casino Resort or go all the way up to the third-floor restaurant just to use the bathroom. It's surprising that they have a restaurant but don't allow their customers to use it ¹.
The lack of amenities like restrooms makes me hesitant to visit this location again. I hope they consider adding this basic facility to improve customer experience
This Starbucks is the worst Starbucks in my experiences. (I’ve been many Starbucks in many other countries.)
On Oct. 14th. I tried to use the washroom before order coffee, but it was locked. One of staff said they let me in after ordering. Wow…just like Paris!
I ordered a tall coffee first, but they gave me grande coffee. Then, I showed my Starbucks App for collecting my points, but they refused to scan it because this Starbucks place doesn’t do that.
Starbucks is franchise all over the world. Only this place doesn’t let customers collect points??? These staffs made me uncomfortable and were rude through their speaking and behaviour. Where is the service mind??!!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
You cannot redeem Starbucks points here.
Atmosphere: 1
Food: 1
Service: 1
I enjoy this location alot due to its location , service is good , lots of seating areas inside the coffee shop and outside in the lobby here . Thier are plugs outlets for charging your electronics here.
Atmosphere: 5
Food: 5
Service: 5
Absolutely ridiculous. Paying to use the washrooms in a Starbucks is absurd. What kind of place is this?
Atmosphere: 1
Food: 1
Service: 1
Rude service and didn't let my son go to the washroom. They don't have good coordination with the hotel.
Atmosphere: 1
Food: 1
Service: 1
Never met someone so rude in my life older lady b****
Atmosphere: 1
Food: 1
Service: 1
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