Poor service and one short hair female staff is very rude!
Kero Piro
Probably the worse starbucks location i've ever been. There's never a smile from the staff..it's a blessing if they don't roll their eyes at you. I am lactose kntolerant so I ordered the nondairy cold foam..i watched them make it with the regular cold foam so i walked to the barista and asked them to make sure it's nondairy and i get immediate attitude. She rinses the blender for like half a second and there's still the dairy cold foam in it and i told her it's not rinsed properly and she completely ignores me and continues to use the dirty blender. Another time she looked at my order and made comments on how it's too sweet and laughed out loud with another barista..i will never ever spend my money there and i suggest you don't either.
Atmosphere: 1
Food: 1
Service: 1
Jaspreet sidhu
I don’t Even want to give one Start. NINA she is worse Starbuck employee I ever saw she didn’t give me a cup of water free. She said Starbucks have been changed so you have to buy something to get a glass of water.
Eric Zhang
What a terrible store. The guy at the front counter looked miserable the whole time and didn’t say a single word so rude. I honestly thought I wasn’t in Canada anymore. I’ll never go back to this Starbucks location
Atmosphere: 1
Food: 1
Service: 1
Daman Dhillon
Rude cashier lady
Atmosphere: 1
Service: 1
Harshdeep singh
good stuff
Atmosphere: 5
Food: 5
Service: 5
Yx D
Nina has the worst attitude I’ve ever seen in any starbucks. She was leaning on the counter and watching other staffs doing jobs and treating customers in a rude way.
Atmosphere: 1
Food: 3
Service: 1
Vladyslav Zhuk
The Starbucks at 8311 Lansdowne Road in Richmond delivers the dependable coffeehouse experience Starbucks is known for, with a few standout features that make it feel like a local favourite. Situated in a busy shopping area with ample parking, it’s an ideal stop for commuters, shoppers, or anyone needing a caffeine boost.
Inside, the layout is thoughtfully designed to cater to different moods. There are comfortable armchairs by the window for those who want to linger and chat, bar seating for solo visitors or laptop users, and tables for two or larger groups. The warm lighting and clean décor create a welcoming atmosphere that’s neither rushed nor overly formal.
The staff at this location are consistently friendly and efficient. They greet customers with smiles, work quickly through orders, and handle busy periods remarkably well. Drink orders—even complicated customizations—are prepared accurately and served promptly, which keeps the line moving smoothly.
The menu offers all your favourite Starbucks beverages—from classic espresso drinks and cold brew to seasonal specialties. Food items include fresh pastries, sandwiches, and protein boxes, which are well stocked and taste as good as they look. Everything feels consistent with the brand’s quality standards.
Cleanliness is a priority here—tables and floors are regularly wiped down, and the overall space feels fresh. It’s a peaceful spot to grab a quick drink, catch up with friends, or settle in with a laptop for a productive session.
In short, the Lansdowne Starbucks exemplifies reliability. With thoughtful seating, friendly service, and well-executed drinks and snacks, it’s a great choice for your daily coffee stop or casual meet-up in Richmond.
Atmosphere: 4
Food: 3
Service: 5
S H
Worst Starbucks in the world
Mariam Hafiz
Worst starbucks I've been in, I looked around twice to make sure I was at a starbucks!
Very bad service. :(( baristas here don’t have a good customer service.
Atmosphere: 1
Food: 1
Service: 1
Mars Shen
I can’t believe I have spent $5.51 to pick a cup of ICE.
Atmosphere: 1
Food: 1
Service: 1
Eric Davis
The location food and atmosphere is on par with other locations, but the service is very slow. If you're in a hurry go someplace else.
Atmosphere: 4
Food: 4
Service: 3
Wayne Liang
Ask for a cup of iced water and they said no to me and I said I like to pay for it and still says they can’t do that and that I have to buy a coffee to be able to buy a water cup. Very ridiculous Asian management! Will seek revenge once she is off work.
Atmosphere: 1
Food: 1
Service: 1
Siu W
Probably the worst Starbucks experience I’ve had. Walking into this Starbucks felt less like ordering coffee and more like interrupting a funeral. I’m not sure if they were serving lattes or life sentences, but either way, nobody looked happy about it. The entire staff looked like they were forced to be there—no smiles, no greetings, just lifeless stares. The service was so cold and unwelcoming that it somehow made my coffee taste extra sour and bitter.
If you don’t care about customer service, by all means, go for it. But if you don’t want to start your day with bad vibes, do yourself a favor and go somewhere else.
Poor service and one short hair female staff is very rude!
Probably the worse starbucks location i've ever been. There's never a smile from the staff..it's a blessing if they don't roll their eyes at you. I am lactose kntolerant so I ordered the nondairy cold foam..i watched them make it with the regular cold foam so i walked to the barista and asked them to make sure it's nondairy and i get immediate attitude. She rinses the blender for like half a second and there's still the dairy cold foam in it and i told her it's not rinsed properly and she completely ignores me and continues to use the dirty blender. Another time she looked at my order and made comments on how it's too sweet and laughed out loud with another barista..i will never ever spend my money there and i suggest you don't either.
Atmosphere: 1
Food: 1
Service: 1
I don’t Even want to give one Start. NINA she is worse Starbuck employee I ever saw she didn’t give me a cup of water free. She said Starbucks have been changed so you have to buy something to get a glass of water.
What a terrible store. The guy at the front counter looked miserable the whole time and didn’t say a single word so rude. I honestly thought I wasn’t in Canada anymore. I’ll never go back to this Starbucks location
Atmosphere: 1
Food: 1
Service: 1
Rude cashier lady
Atmosphere: 1
Service: 1
good stuff
Atmosphere: 5
Food: 5
Service: 5
Nina has the worst attitude I’ve ever seen in any starbucks. She was leaning on the counter and watching other staffs doing jobs and treating customers in a rude way.
Atmosphere: 1
Food: 3
Service: 1
The Starbucks at 8311 Lansdowne Road in Richmond delivers the dependable coffeehouse experience Starbucks is known for, with a few standout features that make it feel like a local favourite. Situated in a busy shopping area with ample parking, it’s an ideal stop for commuters, shoppers, or anyone needing a caffeine boost.
Inside, the layout is thoughtfully designed to cater to different moods. There are comfortable armchairs by the window for those who want to linger and chat, bar seating for solo visitors or laptop users, and tables for two or larger groups. The warm lighting and clean décor create a welcoming atmosphere that’s neither rushed nor overly formal.
The staff at this location are consistently friendly and efficient. They greet customers with smiles, work quickly through orders, and handle busy periods remarkably well. Drink orders—even complicated customizations—are prepared accurately and served promptly, which keeps the line moving smoothly.
The menu offers all your favourite Starbucks beverages—from classic espresso drinks and cold brew to seasonal specialties. Food items include fresh pastries, sandwiches, and protein boxes, which are well stocked and taste as good as they look. Everything feels consistent with the brand’s quality standards.
Cleanliness is a priority here—tables and floors are regularly wiped down, and the overall space feels fresh. It’s a peaceful spot to grab a quick drink, catch up with friends, or settle in with a laptop for a productive session.
In short, the Lansdowne Starbucks exemplifies reliability. With thoughtful seating, friendly service, and well-executed drinks and snacks, it’s a great choice for your daily coffee stop or casual meet-up in Richmond.
Atmosphere: 4
Food: 3
Service: 5
Worst Starbucks in the world
Worst starbucks I've been in, I looked around twice to make sure I was at a starbucks!
Restaurantji Recommends
Very bad service. :(( baristas here don’t have a good customer service.
Atmosphere: 1
Food: 1
Service: 1
I can’t believe I have spent $5.51 to pick a cup of ICE.
Atmosphere: 1
Food: 1
Service: 1
The location food and atmosphere is on par with other locations, but the service is very slow. If you're in a hurry go someplace else.
Atmosphere: 4
Food: 4
Service: 3
Ask for a cup of iced water and they said no to me and I said I like to pay for it and still says they can’t do that and that I have to buy a coffee to be able to buy a water cup. Very ridiculous Asian management! Will seek revenge once she is off work.
Atmosphere: 1
Food: 1
Service: 1
Probably the worst Starbucks experience I’ve had. Walking into this Starbucks felt less like ordering coffee and more like interrupting a funeral. I’m not sure if they were serving lattes or life sentences, but either way, nobody looked happy about it. The entire staff looked like they were forced to be there—no smiles, no greetings, just lifeless stares. The service was so cold and unwelcoming that it somehow made my coffee taste extra sour and bitter.
If you don’t care about customer service, by all means, go for it. But if you don’t want to start your day with bad vibes, do yourself a favor and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
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