Starbucks
Ironwood Plaza, 7100 Steveston Hwy, Richmond
(604) 628-2095
Recent Reviews
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Nice place
Atmosphere: 5
Food: 5
Service: 5
Kind baristas that greet you with a warm smile (especially drive through). I recommend ordering through mobile app to reduce wait times and receiving your order hot and ready once you arrive at the coffee shop.
Atmosphere: 5
Food: 4
Service: 5
Dickson the manager runs a friendly and very clean Starbucks at the Ironwood location.
Aside from sharing some funny banter with me shortly after I arrived, Dickson went above and beyond in service excellence when he saw I was waiting just an extra moment in time for my coffee.
Front line staff express warm and genuine welcoming greetings to customers as they enter the cafe, definitely a rare yet refreshing occurrence these days.
Highly recommend a visit and chill at this location.
Atmosphere: 5
Service: 5
I ordered a pumpkin spice latte, but they handed me a strange drink with an orange color and no whipped cream. I had to drive all the way back to the store to ask for the regular latte because I no longer trust them with that order.
The supervisor in the photo even told me, “There’s something orange in your drink—I don’t think it came from our store,” even though I had received it from them just five minutes earlier.
They also refused to make me a proper latte and said they would only remake the same pumpkin latte drink.
The customer service was extremely disappointing, and I’m very unhappy with the whole experience.
Nice, clean restroom! 😍
Atmosphere: 5
Food: 4
Service: 4
Desserts were awesome, but so hard to choose. Can definitely share! The waffle was the best. Our server was lovely and very helpful. The inside design was clean, elegant and fun. Look forward to going back!
Atmosphere: 5
Food: 5
Service: 5
In town for a few days and this was the closest Starbucks to my hotel. Always served my beverage quickly and correctly!
Atmosphere: 5
Food: 5
Service: 5
Ordered 1 latte which took 30 mins to arrive. If it was going to take so long I would have appreciated a heads up while ordering. Definitely not returning to this location again.
I have been going to this location from last couple of months. They greet me with such a charming smile & my order is always ready ahead of time as I often do mobile app orders. Staff in here never disappointed me.
Atmosphere: 5
Food: 5
Service: 5
Ordered a Decaf Caramel Macchiato sub w/ coconut milk. I thought I tasted dairy milk, but looked at the label and it said Coconut Milk, so I drank it. 5 hours later, upset stomach and using the toilet. It sucks when you can't trust workers to FULLY read the order that came in before making rather than look at the name and think they have the recipe memorized. Don't know what to say to warn anyone, but maybe ask the barrista that made it not the window person if your order is correct
Dietary restrictions: No dairy options. But be careful and double check you get what you ask for
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
I’ve gone 10 times over the last 6 months and my order has either not been what I ordered or just made incorrectly and tastes bad
Atmosphere: 4
Food: 1
Service: 4
went to starbucks in ironwood, bought a coffee/food,no one tells me, we cannot sit in the store, but people are people sitting? a employee comes up to me and says cant sit here, store is short staffed,but someone else sits down and i ask the employee taking out the trash why? i tell her that someone sat down and so were others,kind of a lame excuse, she says we are not discriminating....... i left,wont go back ever!
Atmosphere: 2
Food: 3
Service: 3
Waited about 20 minutes for a mobile order. The staff did call out orders that were being made. The combination of drive through, walk in-s and mobile orders was too much for this little store setup. Had I known it would take thos long I would not have ordered in the first place. Please include a cancel button in the app.
Also the staffing arrangement seemed off, all staff members were quite busy except the person taking in-store orders.
Atmosphere: 1
Food: 1
Service: 1
Very nice place, pumpkin-friendly. The staff was really nice and inclusive with the pumpkins. The food was nice and the new autumn drinks really tasty. You should definitely bring your pumpkins here. My pumpkins had a really good time.
Atmosphere: 5
Food: 5
Service: 5
Today i visited here..prerna and harkreet gave me incredible service that was the best service.nice and professional service. Would love to visit again
Atmosphere: 5
Food: 5
Service: 5
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