Ordered 1 latte which took 30 mins to arrive. If it was going to take so long I would have appreciated a heads up while ordering. Definitely not returning to this location again.
Ramandeep Aulakh
I have been going to this location from last couple of months. They greet me with such a charming smile & my order is always ready ahead of time as I often do mobile app orders. Staff in here never disappointed me.
Atmosphere: 5
Food: 5
Service: 5
Mike Jack
Ordered a Decaf Caramel Macchiato sub w/ coconut milk. I thought I tasted dairy milk, but looked at the label and it said Coconut Milk, so I drank it. 5 hours later, upset stomach and using the toilet. It sucks when you can't trust workers to FULLY read the order that came in before making rather than look at the name and think they have the recipe memorized. Don't know what to say to warn anyone, but maybe ask the barrista that made it not the window person if your order is correct
Dietary restrictions: No dairy options. But be careful and double check you get what you ask for
Atmosphere: 5
Food: 1
Service: 5
Thomas M.
I’ve gone 10 times over the last 6 months and my order has either not been what I ordered or just made incorrectly and tastes bad
Atmosphere: 4
Food: 1
Service: 4
malcolm stacey
went to starbucks in ironwood, bought a coffee/food,no one tells me, we cannot sit in the store, but people are people sitting? a employee comes up to me and says cant sit here, store is short staffed,but someone else sits down and i ask the employee taking out the trash why? i tell her that someone sat down and so were others,kind of a lame excuse, she says we are not discriminating....... i left,wont go back ever!
Atmosphere: 2
Food: 3
Service: 3
Vanessa Yu
Waited about 20 minutes for a mobile order. The staff did call out orders that were being made. The combination of drive through, walk in-s and mobile orders was too much for this little store setup. Had I known it would take thos long I would not have ordered in the first place. Please include a cancel button in the app. Also the staffing arrangement seemed off, all staff members were quite busy except the person taking in-store orders.
Atmosphere: 1
Food: 1
Service: 1
Joel Chamorro
Very nice place, pumpkin-friendly. The staff was really nice and inclusive with the pumpkins. The food was nice and the new autumn drinks really tasty. You should definitely bring your pumpkins here. My pumpkins had a really good time.
Atmosphere: 5
Food: 5
Service: 5
Ravleen Kaur
Today i visited here..prerna and harkreet gave me incredible service that was the best service.nice and professional service. Would love to visit again
Atmosphere: 5
Food: 5
Service: 5
R B
Worst customer service ever, you can literally stand there and be ignored. Tables are disgusting and not cleaned at all.If this is what you want, then this is your place ! Take your business elsewhere.
Atmosphere: 2
Food: 2
Service: 1
Yvonne
Staff were very friendly and helpful even though they were busy. Much appreciated :)
Last 2 times I’ve been through early morning drive thru at 630am service is slow. The line ups during drive thru have been slower than usual. The attendant at drive thru does the bare minimum and gives no cutlery or napkins when food is ordered. I’ve seen the workers wipe the top of my cup with their hands which is completely unnecessary and unsanitary. If you go into the store, service is quite good but I’ve noticed service goes down when you hit the drive thru.
Atmosphere: 2
Food: 3
Service: 2
pvkk01
The staff at Ironwood Plaza Richmond BC Starbucks are really courteous and go out of the way to remember the preferences
Atmosphere: 5
Food: 5
Service: 5
Kai Dorman
Please do something about the fly problem. There's no way that's sanitary.
Atmosphere: 1
Food: 5
Service: 5
Jessica Hubbard
Last stop before heading back to WA, stopped to get been there Vancouver coffee cup. Staff was so nice even though they were crazy busy.
Parking: Be careful if you park in front, the drive thru line blocka you in
Atmosphere: 5
Service: 5
Đinh Minh Trang
I've ordered from Starbucks many times, but this is the first that I've had to wait 15 minutes for my drink, and they didn't even make it right, or apologize for the wait...
Ordered 1 latte which took 30 mins to arrive. If it was going to take so long I would have appreciated a heads up while ordering. Definitely not returning to this location again.
I have been going to this location from last couple of months. They greet me with such a charming smile & my order is always ready ahead of time as I often do mobile app orders. Staff in here never disappointed me.
Atmosphere: 5
Food: 5
Service: 5
Ordered a Decaf Caramel Macchiato sub w/ coconut milk. I thought I tasted dairy milk, but looked at the label and it said Coconut Milk, so I drank it. 5 hours later, upset stomach and using the toilet. It sucks when you can't trust workers to FULLY read the order that came in before making rather than look at the name and think they have the recipe memorized. Don't know what to say to warn anyone, but maybe ask the barrista that made it not the window person if your order is correct
Dietary restrictions: No dairy options. But be careful and double check you get what you ask for
Atmosphere: 5
Food: 1
Service: 5
I’ve gone 10 times over the last 6 months and my order has either not been what I ordered or just made incorrectly and tastes bad
Atmosphere: 4
Food: 1
Service: 4
went to starbucks in ironwood, bought a coffee/food,no one tells me, we cannot sit in the store, but people are people sitting? a employee comes up to me and says cant sit here, store is short staffed,but someone else sits down and i ask the employee taking out the trash why? i tell her that someone sat down and so were others,kind of a lame excuse, she says we are not discriminating....... i left,wont go back ever!
Atmosphere: 2
Food: 3
Service: 3
Waited about 20 minutes for a mobile order. The staff did call out orders that were being made. The combination of drive through, walk in-s and mobile orders was too much for this little store setup. Had I known it would take thos long I would not have ordered in the first place. Please include a cancel button in the app.
Also the staffing arrangement seemed off, all staff members were quite busy except the person taking in-store orders.
Atmosphere: 1
Food: 1
Service: 1
Very nice place, pumpkin-friendly. The staff was really nice and inclusive with the pumpkins. The food was nice and the new autumn drinks really tasty. You should definitely bring your pumpkins here. My pumpkins had a really good time.
Atmosphere: 5
Food: 5
Service: 5
Today i visited here..prerna and harkreet gave me incredible service that was the best service.nice and professional service. Would love to visit again
Atmosphere: 5
Food: 5
Service: 5
Worst customer service ever, you can literally stand there and be ignored. Tables are disgusting and not cleaned at all.If this is what you want, then this is your place !
Take your business elsewhere.
Atmosphere: 2
Food: 2
Service: 1
Staff were very friendly and helpful even though they were busy. Much appreciated :)
Service: 5
Restaurantji Recommends
Last 2 times I’ve been through early morning drive thru at 630am service is slow. The line ups during drive thru have been slower than usual. The attendant at drive thru does the bare minimum and gives no cutlery or napkins when food is ordered. I’ve seen the workers wipe the top of my cup with their hands which is completely unnecessary and unsanitary. If you go into the store, service is quite good but I’ve noticed service goes down when you hit the drive thru.
Atmosphere: 2
Food: 3
Service: 2
The staff at Ironwood Plaza Richmond BC Starbucks are really courteous and go out of the way to remember the preferences
Atmosphere: 5
Food: 5
Service: 5
Please do something about the fly problem. There's no way that's sanitary.
Atmosphere: 1
Food: 5
Service: 5
Last stop before heading back to WA, stopped to get been there Vancouver coffee cup. Staff was so nice even though they were crazy busy.
Parking: Be careful if you park in front, the drive thru line blocka you in
Atmosphere: 5
Service: 5
I've ordered from Starbucks many times, but this is the first that I've had to wait 15 minutes for my drink, and they didn't even make it right, or apologize for the wait...
Store is too busy, not enough staff.
Atmosphere: 1
Service: 1
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