Subway

3740 Chatham St Unit #3, Richmond
(604) 274-8850

Recent Reviews

Dilraj Ahir

Worst quality n quantity comparison to other subways.Didn't even bother to bring more veggies when the bowls were empty.

Atmosphere: 1

Food: 1

Service: 1

Connor N

Foot long cookie

Serpil Özcan

Exceptional service at Chatham Steveston Subway! The staff, especially Nav , displayed professionalism, efficiency, and a friendly demeanor. Despite the busy environment, they crafted my sandwich with precision and engaged in pleasant conversation. A truly enjoyable experience—I'll definitely be back! Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

stuart kantor

All in all a good experience, I find the staff to be friendlyI have always enjoyed my small talks with some of their staff and I enjoy the food. I find from the experiences I have had that there team means well and works hard.I think something I have really enjoyed is the customer service I have received and the polite attitude I have received from the staff.The sandwiches are good and they have a big menu to choose from.One thing that can be improved is the ability to reach more customers , as it's usually empty when I am in the area from what I see.It's always a pleasure to get a sub here.l think their team deserves a fair chance.All in all I recommend this location to anyone and I am happy to be a customer sometimes here. Thank you Steveston Subway.

Atmosphere: 4

Food: 4

Service: 5

Vamsi G

The girl didn't know how to make a footlong #14 in the menu. She did not add the ingredients as per my request. She tried to overcharge me, and she showed some bad attitude. This staff member needed proper training. Worst experience! I am not visiting their store again.

Atmosphere: 4

Food: 1

Service: 1

Lukaas Thompson

gave me a stale rock hard cookie and im a

Atmosphere: 2

Food: 2

Service: 3

Recommended dishes: Veggie Delite

米拉醬 mira

Rude staff, yall at costumer, don’t go to this subway!!!

Atmosphere: 1

Food: 1

Service: 1

MA AM

usually have a great experience at this location. But the lady wasn’t very kind. She made me pay before our sandwich was even done and I asked for a meal and when I went to grab my drink she said I didn’t pay for a meal which I asked for one. And i corrected her on my sandwich and she didn’t bother to fix it and tried to say it was my fault. Even tho I still payed extra for bacon. very unfortunate. Not sure If it’ll come back to this location. Got scammed.

Atmosphere: 1

Food: 2

Service: 1

Stephanie Demmers

No clue about the sandwiches but they never paid their HVAC contractor so definitely don't do work with them.

Alamjo Singh

The girl in afternoon very nice having calm nature. She guide me very well sevred very well

Food: 5

Service: 5

Anna Bouwers

Ask for Neha - she is very helpful. She put together a last minute platter for us and was so cheerful and gave great customer service. She made everything easy.

Atmosphere: 4

Food: 5

Service: 5

kunal rai

Very poor customer service, rude staff and sub was not properly

Atmosphere: 1

Food: 1

Service: 1

Tovi Linde

After reading about a dozen reviews for this Subway establishment, I looked back to the times I've ordered from this Subway, and now my opinion has slightly changed. But only slightly.Personal Experience (ordering): 7.5/10My personal experiences ordering from this Subway have been pretty positive, if I'm being honest. A couple smiles from the employees here and there, and subtle small-talk chats every now and then. From the looks of it, they enjoy my company.But that's the thing, I'm a really outgoing guy. Usually, people vibe off of happy energy. They enjoy it. Therefore, I'm thinking that may be a reason why I have had a more positive experience than others.Personal Experience (Food): 5/10Apart from the service I've been treated with, the food is a different story. It's not the best subs you could ask for, but they do fill me up and it hasn't given me food poisoning (yet). So that's a plus!Jokes aside, the subs they make aren't the greatest quality. So that's why I'm giving it a 5 out of 10. Not the best, but not bad to the point where I still would eat there again.(I mean it's a Subway. What else could you ask for?)Personal Experience (Cleanliness): 8.5/10It's a clean Subway restaurant. What more is there to say?Reviewers' experiences: 2.5/10All of the reviews on this Subway establishment have been mixed in terms of rating, but a couple well-written reviews caught my eye.One such review by a user who goes by Chealeana Godard states that the employees were very stingy and disrespectful. Allegedly, they ordered 3 salads, and only 2/3 salads were made. When they asked for 2 soups, the employee just walked away and went to help another customer.I've personally never seen that at this Subway, but if others have been saying the same thing, I'd rather not sweep the topic under the rug. I want to inform others of my experiences, and (if need be) of others that I can/cannot relate to. That's the reason why I'm making this honest review.I will say that I have been in the same situation as Chealeana, but at an A&W (check out my Seafair A&W review), rather than a Subway.Nonetheless, I thank you for reading this honest Subway review!

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Egg & Cheese Sidekick, Crispy Chicken Sidekick, Soups

alex park

Indian lady with red hair is very rude and unprofessional.I guess asking for few more jalapeños are too much work for them or costing it from their paycheque or something. She's always talking while making food with no mask on, which is very disgusting. Also she made fun of me because i ran google translator while she was making my sandwich and conversation between her and her co worker was about humiliating about me in their own languageVery racistVery rudeVery unprofessional

Atmosphere: 1

Food: 1

Service: 1

silvslim

I thought it might have been my imagination, but noticed it a few times I went in. I always had the same server. She was rude and angry with me, but very kind with everyone else. I think she was discriminating against my skin colour, as that is the only thing that I could see was different between me and the other people. I won’t go back, as she makes me feel like I shouldn’t be there and I am bothering her.

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