Tim Hortons
4151 Number 3 Rd, Richmond
(604) 270-2241
Recent Reviews
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I like to visit this location everyday .I like fresh food and fresh drinks.happy to come here everyday
Atmosphere: 5
Food: 5
Service: 5
20 minute wait for a double double is a joke, staff are more focused on talking and joking with each other… never even got the coffee I paid for
Service: 1
Very confusing place when trying to pick up a mobile order. You have to ask a staff member as they walk by for your drink, and then wait at the counter for your food while it sits getting cold behind the glass
Atmosphere: 2
Food: 3
Service: 1
I just bought a sausage breakfast sandwich and it was bad. It had a strong, unpleasant smell. Very disappointed with the quality.
Fresh and friendly environment. Quick service.
Atmosphere: 5
Food: 5
Service: 5
No worth to give any star. All the staff there are always chatting!!! Never pay attention to those customers who walk into the restaurant. I wonder if they are all blind?! The time I walked in was 11:15 a.m. on December 3. It wasn't busy at all, and there was no line. What's a poor service !!
Nice place
Nice environment
Too much staff doing nothing they can’t
Food: 5
Service: 1
This Tim Hortons location is an absolute nightmare when it comes to customer service. The staff have zero training, zero manners, and zero respect for anyone. I ordered a chicken wrap, and there were still 5 minutes left when they could have served it, yet they flat-out refused to give it to me. Not politely—rudely, arrogantly, and with total attitude.
When I asked to speak to the manager, I hoped for at least a shred of professionalism. Instead, the manager was just as rude and dismissive, showing no concern, no respect, and absolutely no understanding of basic customer service. I’ve never been treated so poorly in my life.
This place clearly doesn’t care about customers at all. If you value being treated like a human being, avoid this location at all costs. Completely unacceptable.
Atmosphere: 1
Service: 1
All the staaf provided good services on time. Appreaciate it
Atmosphere: 5
Food: 5
Service: 5
my son Pradeep Singh is really good at preparing the honey, glazed donuts.. Good work son! he has been working hard on this for a while and he has a lot to say and he has been doing a great work with it all year so i hope he he will get the best results for the rest of his career!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service really clean store
Atmosphere: 5
Food: 5
Service: 5
Amazing service , staff is so nice and helpful.
I always get fresh food and coffee whenever I visit this location .
Highly recommend place to make your day .
Atmosphere: 5
Food: 5
Service: 5
Really good service
Atmosphere: 5
Food: 5
Service: 5
Drive thru, always quick.
Great coffee.
Atmosphere: 5
Food: 5
Service: 5
2025.11.11 Two things make this location stand out above it's other locations: it is open 24 hours, meaning any item on their menu is available at all times; and it is located adjacent to SkyTrain Canada line Aberdeen Station. Some of their food choices are better than others. Their steak and cheddar was a yummy sandwich though the steak was thin.
Food: 3
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