The food was average and there was nothing special with the service and the atmosphere
Atmosphere: 3
Food: 4
Service: 4
Justin Tan
Solo lunch today, saw there lunch special on a YouTube review, had to come check it out. I tried their dinner menu, it was very good.
This time just ordered the Singapore style (curry) chow fun, very tasty. I did asked for extra eggs.
Service was not bad, good attitude, but just 1 server for lunch, very busy for her, kinda feel bad, but very typical in Chinese restaurants
Decor is very basic, you come here for the food
Atmosphere: 4
Food: 5
Service: 5
Snoopy Kitchen
I feel like i was back to Hong Kong food stall 大排檔，great food and service! Some dishes need to pre-order like fried pigeon and winter melon soup. Speaking of water melon soup, it’s huge! 10 of us can have 4 bowls each! They also offer late night menu.
I particularly like their soya sauce chicken and black pepper fried crab!
Call to make reservation is recommended!
Atmosphere: 5
Food: 5
Service: 5
Amie Nguyen
Great staff! Awesome food, My go to chinese restaurant 😋
Atmosphere: 5
Food: 5
Service: 5
Koey
We used to be long-time customers at their previous location, but unfortunately, the quality and value have gone downhill since they moved. The new spot may have cheaper rent and more hidden in the industry area, but the food here is priced far too high for what they’re serving.
The taste is only average, yet the prices are shocking. We ordered three dishes and one congee, and none of us felt full. The congee was watery and seemed diluted just to fill a small soup bowl. The pork knuckle dish was $18 for only four small pieces. The other two dishes were also tiny, with very little food.
For the portion sizes and quality, this place is simply not worth it. Very disappointing, and we will not be returning. Definitely not recommended.
Atmosphere: 3
Food: 1
Service: 3
William Ching
I use to goto Tou Lok years ago when it was on Cambie and Hazelbridge. I never knew they moved and when I found out I was so excited to go. The food is still as delicious as I remembered, **However the service was so bad the one waitress who took our order was so rude, 0 patience and had a horrible annoyance look on the face the second she showedup to take our order. Usually I understand alot of hole in the wall locations are not known for service. That being said there are levels to rudeness and this one was the first I have experienced that I wanted to leave a negative experience. I hope this was a 1 off situation because I use to love coming to Tou Lok with the family as a kid.
Atmosphere: 4
Food: 5
Service: 1
Hiep Nguyen
This place is busy....I'm glad we called in to book a table and they happen to have one ready for us. Really good 👍 👌. The beef was super soft and the prawns with salted egg was superb. First time here and i have to say i am impressed.
The servers were very friendly and recommended couple dishes that were 😋. Definitely gonna bring the family here in future.
Atmosphere: 5
Food: 5
Service: 5
Anqi Yu
Soy chicken was great!
Atmosphere: 5
Food: 5
Service: 5
Jessica Law
Though restaurant is small and space tight, food was amazing. Definitely going back!
Atmosphere: 5
Food: 5
Service: 5
Jasmine Wang
We had dinner at Tou Lok Kitchen, near Richmond IKEA, and were extremely disappointed by a serious food safety issue — and how poorly the restaurant handled it.
We ordered the scrambled eggs with dried whitebait (small fish), and to our shock, we found a 3” plastic string inside the dish. Even more alarming, we later discovered a second foreign object — a hard plastic sheet roughly the size of two fingers — also in the same plate. These were found at two separate times during the meal.
We informed our server right away, but when it came time to pay the bill, the restaurant offered no apology, no explanation, and no action. Their only response was: “There’s nothing we can do. This just happens.”
This level of carelessness and lack of accountability is completely unacceptable. Finding plastic in your food — not once, but twice — is a serious health concern. And the dismissive attitude from the staff made the experience even worse.
We’re sharing this review to warn others and hope the restaurant takes steps to improve its food safety standards. Until that happens, we will not be returning — and do not recommend this place.
The food was average and there was nothing special with the service and the atmosphere
Atmosphere: 3
Food: 4
Service: 4
Solo lunch today, saw there lunch special on a YouTube review, had to come check it out. I tried their dinner menu, it was very good.
This time just ordered the Singapore style (curry) chow fun, very tasty. I did asked for extra eggs.
Service was not bad, good attitude, but just 1 server for lunch, very busy for her, kinda feel bad, but very typical in Chinese restaurants
Decor is very basic, you come here for the food
Atmosphere: 4
Food: 5
Service: 5
I feel like i was back to Hong Kong food stall 大排檔，great food and service! Some dishes need to pre-order like fried pigeon and winter melon soup. Speaking of water melon soup, it’s huge! 10 of us can have 4 bowls each! They also offer late night menu.
I particularly like their soya sauce chicken and black pepper fried crab!
Call to make reservation is recommended!
Atmosphere: 5
Food: 5
Service: 5
Great staff! Awesome food, My go to chinese restaurant 😋
Atmosphere: 5
Food: 5
Service: 5
We used to be long-time customers at their previous location, but unfortunately, the quality and value have gone downhill since they moved. The new spot may have cheaper rent and more hidden in the industry area, but the food here is priced far too high for what they’re serving.
The taste is only average, yet the prices are shocking. We ordered three dishes and one congee, and none of us felt full. The congee was watery and seemed diluted just to fill a small soup bowl. The pork knuckle dish was $18 for only four small pieces. The other two dishes were also tiny, with very little food.
For the portion sizes and quality, this place is simply not worth it. Very disappointing, and we will not be returning. Definitely not recommended.
Atmosphere: 3
Food: 1
Service: 3
I use to goto Tou Lok years ago when it was on Cambie and Hazelbridge. I never knew they moved and when I found out I was so excited to go. The food is still as delicious as I remembered, **However the service was so bad the one waitress who took our order was so rude, 0 patience and had a horrible annoyance look on the face the second she showedup to take our order. Usually I understand alot of hole in the wall locations are not known for service. That being said there are levels to rudeness and this one was the first I have experienced that I wanted to leave a negative experience. I hope this was a 1 off situation because I use to love coming to Tou Lok with the family as a kid.
Atmosphere: 4
Food: 5
Service: 1
This place is busy....I'm glad we called in to book a table and they happen to have one ready for us. Really good 👍 👌. The beef was super soft and the prawns with salted egg was superb. First time here and i have to say i am impressed.
The servers were very friendly and recommended couple dishes that were 😋. Definitely gonna bring the family here in future.
Atmosphere: 5
Food: 5
Service: 5
Soy chicken was great!
Atmosphere: 5
Food: 5
Service: 5
Though restaurant is small and space tight, food was amazing. Definitely going back!
Atmosphere: 5
Food: 5
Service: 5
We had dinner at Tou Lok Kitchen, near Richmond IKEA, and were extremely disappointed by a serious food safety issue — and how poorly the restaurant handled it.
We ordered the scrambled eggs with dried whitebait (small fish), and to our shock, we found a 3” plastic string inside the dish. Even more alarming, we later discovered a second foreign object — a hard plastic sheet roughly the size of two fingers — also in the same plate. These were found at two separate times during the meal.
We informed our server right away, but when it came time to pay the bill, the restaurant offered no apology, no explanation, and no action. Their only response was: “There’s nothing we can do. This just happens.”
This level of carelessness and lack of accountability is completely unacceptable. Finding plastic in your food — not once, but twice — is a serious health concern. And the dismissive attitude from the staff made the experience even worse.
We’re sharing this review to warn others and hope the restaurant takes steps to improve its food safety standards. Until that happens, we will not be returning — and do not recommend this place.
Restaurantji Recommends
Solid 4 star. But value is soso
Atmosphere: 4
Food: 5
Service: 5
Excellent spot for Chinese food in the area. The lunch specials were generously portioned and fairly priced.
Atmosphere: 5
Food: 5
Service: 5
Authentic Hong Kong style restaurant. Clean and friendly staffs
Atmosphere: 5
Food: 5
Service: 5
Reasonable prices and the best beef dish in a chinese restaurant for a very long time!
Atmosphere: 3
Food: 5
Service: 4
Great taste seafood. We ordered crabs n spot prawns. Also lobster rice is perfect.
Atmosphere: 5
Food: 5
Service: 5
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