TugBoat Annie's Pub & Grille

Wonderful service… place looked outdated . Chef and server excellent

I've been here a few times but today May 30th, 2025 I was too kind to be leaving a tip. The tattoo server was having a conversation with me and while I was making a payment and just as the payment went through she just grabbed the machine and bailed away. Very poor customer service. I will rethink my kindness the next I'm there if she serves me again. FYI, the Asian older lady is super kind though.

Just the place to have a nice meal. Great atmosphere and the service was outstanding

Great food on the river. Great staff.

A real classic dining experience. Food is straight out of the last few decades, exactly as I remember the 'good ole days'. Diner style 👍🏻

I’ve enjoyed the excellent food and atmosphere every time I’ve visited, both with colleagues and on my own. Lately, however, I’ve noticed that one of the lady servers seems especially courteous and warm toward my Canadian colleagues, yet somewhat curt and dismissive with me (non-Canadian). For instance, today, when I asked to customize a sandwich by adding parmesan, she rolled her eyes and appeared surprised I would choose that combination. Later, when I simply requested some extra napkins, she bluntly told me I’d have to wait until she finished with another table, so I clarified that I didn’t need them immediately but would appreciate them later. Similarly in the past, when I’ve asked questions about menu items, instead of offering a friendly explanation, she’s simply said, “You can have what you want,” without any guidance.I I may be misreading things, but this inconsistent treatment makes me feel as though I’m somehow less important—perhaps because I’m not Canadian, or simply because she’s been here long enough to behave however she likes. Hope someone from the restaurant takes notice of this. Overall, I won't take anything away from the restaurant and still say it's a great place to eat.

Good food and friendly staff!

Great place for a bite

Food is good service is good too

Excellent service ! Thank you johnny! 10/10 service, food, atmosphere, cleanliness.

Such a positive energy

Used to have great steak sandwich
Sadly no more
Last 2 were tough and chewy
Fries overcooked

The food was delicious, and the ambiance was pleasant— unfortunately, our experience was ruined by the server's aggressive attitude about tipping.
While we enjoyed our meals, the server repeatedly rushed us during dining (e.g., clearing plates too quickly, hovering near the table) and even made uncomfortable comments implying we should leave a larger tip. It felt pushy and unprofessional, especially since service should be attentive, not transactional.
It's a shame because the kitchen clearly puts effort into the food, but the staff's behavior made us feel like customers to squeeze rather than guests to welcome. We'd consider returning only if the service culture improves.

MY Server was Grace she was rude with my group.We were eating food and she Came and told us to pay the bill as she has to go somewhere else to work. We paid the bill while we were eating main course I have been to this location many times. But had very bad experience this time. I Still did tip her where a lot of people dont tip. she said my manager asked y did you guys gave me a shit tip. We asked to bring her manager she Refused. MANAGEMENT HAS TO TAKE ACTION AGAINST HER SHE IS RUINING YOUR REPUTATION. She was not a great server. Otherwise great place and good food

The Rueben sandwich was probably the best we've ever had. The meat was great and the sandwich wasn't too greasy. It was so good! Highly recommend! Our server was lovely and made some great recommendations.