We went on Friday evening September 19. We were seated on the patio fairly quickly. Our server Heather, was amazing. We were with two friends who were vegan. Heather went out of her way to ensure their dietary preferences were looked after. Their meals were great as were ours. Kudos to Heather. Table 48 shortly after 7 pm.
Food: 4
Rodger Beard
We stopped for a mid afternoon cocktail and sat on the outdoor patio overlooking the marina.
Serene, peaceful, beautiful.
Their cocktails are excellent! And very reasonably priced too. I had a 7 dollar house Malbec that was excellent. My wife raved about her Expresso martini.
Atmosphere: 5
Service: 5
Vanessa Stevens
The Surly Mermaid definitely lives up to its name. Undeniably the most unfriendly dining experience I've had in a long time. Server was cold as ice, if she smiled I'm sure her face would have cracked. The food was not as described on the menu and we left most of it on our plates. Upon departure the manager almost glared at us with tightly buttoned lips...I'm not sure if they'd all received bad news that day, but Surly from beginning to end.
Atmosphere: 2
Food: 1
Service: 1
Jacques Critchley
Lovely place great location and great friendly service
Atmosphere: 5
Food: 4
Service: 5
Mario Whitworth
Best chunk of chicken I've had, great service and atmosphere. Wife had the pasta and loved it.
Atmosphere: 5
Food: 5
Service: 5
Erin Johnson
Seriously though if you just wanna have a drink, this is the place to go, but their food is mediocre at best. The big mac & cheese might as well come from the grocery store and the shrimp appetizer taste like it was made by a child. For an upscale place on the water, really disappointed..
Atmosphere: 4
Food: 1
Service: 5
IVANA GEORG
We visited Surly Marmalade based on Google Reviews recommending it for vegan options, hoping to enjoy a vegan burger. My friend’s fish and chips were excellent – generous portions and very tasty. My experience with the Beyond Burger, however, became quite frustrating. The evening began with a mix-up: the server brought a vegetarian burger instead of the Beyond Burger I had ordered. When she realized the mistake, she admitted she had forgotten my order, and from that point the confusion escalated. The first Beyond Burger arrived undercooked. I had ordered it with a side salad and subsidized yam fries, but the salad never came, even though I had confirmed it beforehand. After a wait, a second burger was served, but it was overcooked, dry, and crumbly – the burger was never truly properly served.To compensate, they served the yam fries separately while trying to finish the burger. Altogether, it took nearly an hour from the initial mix-up, making the experience stressful rather than enjoyable. Later, as a gesture of apology, the staff offered me vegan wraps or tacos, which I declined because I hadn’t really eaten my main meal and didn’t want to continue a disappointing experience. However, Edgar, politely trying to make things right, brought me a vegan mousse- although I refused as I didn’t have a dinner first so I can’t eat a dessert,etc I appreciated the gesture and tried it, but my honest feedback is that the texture was firm and the taste leaned strongly towards sour rather than sweet. Most people expect a dessert to be sweet; describing it as sour-sweet would better set expectations. I share this feedback respectfully, especially knowing the owner is vegan and cares about the concept. For vegan cuisine, it’s especially important that each dish is thoughtfully prepared and harmonized on the plate, so flavors and textures complement each other. While I appreciate the effort of the staff and the quality of the fish and chips, the experience left me hungry and disappointed, and it didn’t meet the expectations set by the restaurant’s reputation for vegan options.
Atmosphere: 3
Food: 1
Service: 2
Michelle Sopczak
Got to try their peanut butter bacon burger! And the Humboldt squid is awesome!
Atmosphere: 4
Food: 4
Service: 4
anna starr
We are just in town for a couple of nights. We had a great time and great experience here. Food was elevated pub food. Staff was happy and personable. Extra shout out to our server Olivia and the entertainment provided by Edgar.
Atmosphere: 5
Food: 5
Service: 5
Max Corman
The location is great, but the food lacks flavor and complexity.
Delicious, busy, but good food. We dined on patio on a cloudy day. Chowder soup, fish and chips and prawn taco. Service was very on the ball for drink refills and general attention . A place we will be going back to.
Atmosphere: 4
Food: 4
Service: 3
Faye Rawcliffe
So good! Food was amazing and it’s in a beautiful location near the water with beautiful views!!! Delicious drinks as well! Overall amazing!
Nikki Jomha
Great higher-end pub style restaurant. Good wine and some interesting menu items. Sadly went for the mussels and it was the one thing they didn’t have. Service was top-notch and genuinely friendly.
Atmosphere: 4
Food: 4
Service: 4
Aidan Leach
Good food, a great patio and lots of gluten free options. Excellent burgers. I'm a big fan on the peanut butter aioil.
Atmosphere: 5
Food: 5
Service: 5
Prentis Sayers
Service all around was excellent. Food was fine. Beer was cold. It’s a bar resto on the water. It is what it is. Just nothing special. I can see the Sysco food delivery truck now (if you know what I mean).
We went on Friday evening September 19. We were seated on the patio fairly quickly. Our server Heather, was amazing. We were with two friends who were vegan. Heather went out of her way to ensure their dietary preferences were looked after. Their meals were great as were ours. Kudos to Heather. Table 48 shortly after 7 pm.
Food: 4
We stopped for a mid afternoon cocktail and sat on the outdoor patio overlooking the marina.
Serene, peaceful, beautiful.
Their cocktails are excellent! And very reasonably priced too. I had a 7 dollar house Malbec that was excellent. My wife raved about her Expresso martini.
Atmosphere: 5
Service: 5
The Surly Mermaid definitely lives up to its name. Undeniably the most unfriendly dining experience I've had in a long time. Server was cold as ice, if she smiled I'm sure her face would have cracked. The food was not as described on the menu and we left most of it on our plates. Upon departure the manager almost glared at us with tightly buttoned lips...I'm not sure if they'd all received bad news that day, but Surly from beginning to end.
Atmosphere: 2
Food: 1
Service: 1
Lovely place great location and great friendly service
Atmosphere: 5
Food: 4
Service: 5
Best chunk of chicken I've had, great service and atmosphere. Wife had the pasta and loved it.
Atmosphere: 5
Food: 5
Service: 5
Seriously though if you just wanna have a drink, this is the place to go, but their food is mediocre at best. The big mac & cheese might as well come from the grocery store and the shrimp appetizer taste like it was made by a child. For an upscale place on the water, really disappointed..
Atmosphere: 4
Food: 1
Service: 5
We visited Surly Marmalade based on Google Reviews recommending it for vegan options, hoping to enjoy a vegan burger. My friend’s fish and chips were excellent – generous portions and very tasty.
My experience with the Beyond Burger, however, became quite frustrating. The evening began with a mix-up: the server brought a vegetarian burger instead of the Beyond Burger I had ordered. When she realized the mistake, she admitted she had forgotten my order, and from that point the confusion escalated.
The first Beyond Burger arrived undercooked. I had ordered it with a side salad and subsidized yam fries, but the salad never came, even though I had confirmed it beforehand. After a wait, a second burger was served, but it was overcooked, dry, and crumbly – the burger was never truly properly served.To compensate, they served the yam fries separately while trying to finish the burger. Altogether, it took nearly an hour from the initial mix-up, making the experience stressful rather than enjoyable.
Later, as a gesture of apology, the staff offered me vegan wraps or tacos, which I declined because I hadn’t really eaten my main meal and didn’t want to continue a disappointing experience. However, Edgar, politely trying to make things right, brought me a vegan mousse- although I refused as I didn’t have a dinner first so I can’t eat a dessert,etc
I appreciated the gesture and tried it, but my honest feedback is that the texture was firm and the taste leaned strongly towards sour rather than sweet. Most people expect a dessert to be sweet; describing it as sour-sweet would better set expectations. I share this feedback respectfully, especially knowing the owner is vegan and cares about the concept.
For vegan cuisine, it’s especially important that each dish is thoughtfully prepared and harmonized on the plate, so flavors and textures complement each other.
While I appreciate the effort of the staff and the quality of the fish and chips, the experience left me hungry and disappointed, and it didn’t meet the expectations set by the restaurant’s reputation for vegan options.
Atmosphere: 3
Food: 1
Service: 2
Got to try their peanut butter bacon burger! And the Humboldt squid is awesome!
Atmosphere: 4
Food: 4
Service: 4
We are just in town for a couple of nights. We had a great time and great experience here. Food was elevated pub food. Staff was happy and personable. Extra shout out to our server Olivia and the entertainment provided by Edgar.
Atmosphere: 5
Food: 5
Service: 5
The location is great, but the food lacks flavor and complexity.
Atmosphere: 5
Food: 3
Service: 3
Restaurantji Recommends
Delicious, busy, but good food. We dined on patio on a cloudy day. Chowder soup, fish and chips and prawn taco. Service was very on the ball for drink refills and general attention . A place we will be going back to.
Atmosphere: 4
Food: 4
Service: 3
So good! Food was amazing and it’s in a beautiful location near the water with beautiful views!!! Delicious drinks as well! Overall amazing!
Great higher-end pub style restaurant. Good wine and some interesting menu items. Sadly went for the mussels and it was the one thing they didn’t have. Service was top-notch and genuinely friendly.
Atmosphere: 4
Food: 4
Service: 4
Good food, a great patio and lots of gluten free options. Excellent burgers. I'm a big fan on the peanut butter aioil.
Atmosphere: 5
Food: 5
Service: 5
Service all around was excellent. Food was fine. Beer was cold. It’s a bar resto on the water. It is what it is. Just nothing special. I can see the Sysco food delivery truck now (if you know what I mean).
Atmosphere: 4
Food: 3
Service: 5
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