I went to order two pizzas online but I wanted to customize the order by changing an ingredient. When I called the Smithers store to order the same two pizzas, they said it would cost double the price. $72 for two medium pizzas instead of the $33 on their website. When I asked why it was so much more expensive through them, they laughed and said it was a website deal only.. this is the first time I've encountered a company whose prices didn't match their advertisement/website. I made the order online and called back to ask for the change and they again laughed and said it would be double the price ($72 for two mediums) if we changed an ingredient. When the pizza was delivered, we discovered that one of the pizzas wasn't what we ordered. We called back right away and, again, he just laughed. While I have ordered from other Pizza Hut locations in the past with ease, I have never experienced this kind of unprofessionalism. I was left feeling scammed and extremely frustrated. I would not recommend ordering your pizza through the SMITHERS Pizza Hut location and I will not be doing so in the future.
K M
I usually make use of the pizza of the day but always great pizzas
Robby Gina
What a stuffed crust pizza i got. Love the crust pizza was made perfectly !!!! Love pizzahut
Mitch Sully
Employee was super friendly and accommodated late order even though was really getting ready to close! Went above and beyond!
Kenneth OG Pete
Exallent and customer service and very generous with all the topping
Eric Conley
Used to go to pizza hut all the time till they discontinued the butter garlic sauce haven't been back since and every time I ask how I can order it myself they say they don't know !!!
jithin joy
Worst pizza ever had
Atmosphere: 2
Food: 1
Service: 3
Wolfgang Schmidt
Really good Yummy
Newman Berman
The worst pizza that I ever had. Burnt top, smelled funny, tasted awful.
Did pick up a few times to have lunch for work.. ordered off the app , and worked perfectly every time ...
Atmosphere: 5
Food: 4
Service: 5
John Nicholas
The delivery driver did not have change to break my $60 that is almost $10 out of my pocket where I work in 40° weather.
Atmosphere: 1
Food: 5
Service: 1
Emerson Page
Went to order. Guy at the desk said they don’t have the box deal or deep dish pizzas which I find very had to believe if you can make a regular pizza… I’ve been dreaming about Pizza Hut in the bush for a week or so, truly unfortunate. Anywho Panago will suffice ?
Ig Tre
Don't go there. My pizza had a middle slice removed. When returned for refund, it was granted, but I was also sworn at. Bunch of losers working over there.
Atmosphere: 1
Food: 1
Service: 1
Manpreet Kaur
Great service and great food... got served by Harsimran.. Would love to give him 20 out of 10 scores☺️for great service and delicious pizza.. He always keeps on increasing standards of our expectations from pizza hut.. Keep it up ??
I went to order two pizzas online but I wanted to customize the order by changing an ingredient. When I called the Smithers store to order the same two pizzas, they said it would cost double the price. $72 for two medium pizzas instead of the $33 on their website. When I asked why it was so much more expensive through them, they laughed and said it was a website deal only.. this is the first time I've encountered a company whose prices didn't match their advertisement/website. I made the order online and called back to ask for the change and they again laughed and said it would be double the price ($72 for two mediums) if we changed an ingredient. When the pizza was delivered, we discovered that one of the pizzas wasn't what we ordered. We called back right away and, again, he just laughed. While I have ordered from other Pizza Hut locations in the past with ease, I have never experienced this kind of unprofessionalism. I was left feeling scammed and extremely frustrated. I would not recommend ordering your pizza through the SMITHERS Pizza Hut location and I will not be doing so in the future.
I usually make use of the pizza of the day but always great pizzas
What a stuffed crust pizza i got. Love the crust pizza was made perfectly !!!! Love pizzahut
Employee was super friendly and accommodated late order even though was really getting ready to close! Went above and beyond!
Exallent and customer service and very generous with all the topping
Used to go to pizza hut all the time till they discontinued the butter garlic sauce haven't been back since and every time I ask how I can order it myself they say they don't know !!!
Worst pizza ever had
Atmosphere: 2
Food: 1
Service: 3
Really good Yummy
The worst pizza that I ever had. Burnt top, smelled funny, tasted awful.
Atmosphere: 1
Food: 1
Service: 2
Gluten-free pizza is the best I've had so far
Restaurantji Recommends
Did pick up a few times to have lunch for work.. ordered off the app , and worked perfectly every time ...
Atmosphere: 5
Food: 4
Service: 5
The delivery driver did not have change to break my $60 that is almost $10 out of my pocket where I work in 40° weather.
Atmosphere: 1
Food: 5
Service: 1
Went to order. Guy at the desk said they don’t have the box deal or deep dish pizzas which I find very had to believe if you can make a regular pizza… I’ve been dreaming about Pizza Hut in the bush for a week or so, truly unfortunate. Anywho Panago will suffice ?
Don't go there. My pizza had a middle slice removed. When returned for refund, it was granted, but I was also sworn at. Bunch of losers working over there.
Atmosphere: 1
Food: 1
Service: 1
Great service and great food... got served by Harsimran.. Would love to give him 20 out of 10 scores☺️for great service and delicious pizza.. He always keeps on increasing standards of our expectations from pizza hut.. Keep it up ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Lover's
Loading...