Tim Hortons
6080 Sooke Rd, Sooke
(778) 352-1110
Recent Reviews
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Great service, kind staff, courteous wait time! 100%
I witness a customer be incredibly disappointed in his order but he appeared to be disappointed all of the time and took it out on the staff here. They didn’t do anything wrong!
Dark male dark suv disrespectful to staff July 6 12pm
Thanks Tim Horton The food is great The service And Staff are Excellent...
Merry Christmas Tim
Atmosphere: 5
Food: 5
Service: 5
Staff were very nice!
Atmosphere: 5
Food: 5
Service: 5
Everything is good!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly people and clean restaurant.
Atmosphere: 5
Food: 5
Service: 5
This place? Hard pass. The food was bland, the service was worse, and the atmosphere felt like a dentist's waiting room. Honestly, I've had better meals from a gas station. Just save your money and your appetite for somewhere – anywhere – else.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hazelnut Eclair Dream Donut
The lady that runs the place is terribly rude. Rushs you through an empty drive through as if there's a line up but nobody there. There is no hi nothing. Garbage customer service by the lady running the drive through.
Atmosphere: 4
Food: 4
Service: 1
Ordered 3 hot chocolate w/ whipped cream and two boston cream doughnuts for family for snacks. No whipped cream on anything. Doughnuts shoved into small bag, sticking them to each other and the bags itself..couldn't even peel it apart - and the two young guys "working" (I use this term loosely having observed them) seemed outright shocked someone would give an order back and ask for what they paid for.
This happens all too often at this Tim Horton's. I understand hiring even semi-competent staff can be challenging, but this standard needs to be far higher than this. Every time I go here now, I have to repeat my order several times, and half of the time it is still wrong.
The one saving grace here is the morning service has improved .. but the evening service is pretty trash.
Go to the Tim's on West Hills instead .. it's worth waiting an extra 20 min.
And edit in 2024: Your store closes at 8:30pm. So why the hell is your store having all the lights off as if you are closing when it's only 8pm?
I go to school next to this Tim’s, saved my life too many times to count when I was hungry. People are cool here. Very nice
Vegetarian options: Idk
Kid-friendliness: Very nice peopke
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hazelnut Eclair Dream Donut
Restaurantji Recommends
This Tim's is not run well at all. I wasn't told that my wrap and hash brown were done, just sitting in a bag on the bench for 10 min on its side while I stod there waiting. I had to ask again for my coffee and then was told that's my food there. Cold as now. Very young crew and just standing around talking. Bad as customer service as well.
Atmosphere: 1
Food: 2
Service: 1
Fast drive through. Never had to wait. Not super friendly, but efficient and consistent.
Atmosphere: 4
Food: 4
Service: 5
Waited 10 minutes in the sun in my car for lattes that never came because the machine was down and they never let me know
Atmosphere: 1
Food: 1
Service: 1
Typical timmies overpriced and not worth the wait.
Atmosphere: 1
Food: 1
Service: 1
Service at the drive through is awful. Just cause I wanted the cheaper item, two staff members started mocking me and saying my order was stupid…for the second time in a row. even when you tell them which item you want they will charge you for extra items you didn’t ask for. I won’t be coming back
Atmosphere: 1
Food: 4
Service: 1
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