I had a wonderful experience at the restaurant, thanks to Aditya at the cashier. He provided exceptional customer service — genuinely friendly, attentive, and professional. It’s rare to come across someone who goes the extra mile to make customers feel valued. Truly one of the best service experiences I’ve had!
VinceL
This is my favorite restaurant but got a really bad experience this June 7,2025 around 17:30 . The service was really bad, i was asking question about the menu and the cashier guy answered in a very rude tone, they don’t have Ice on the drinks, I asked for an ice He just said no like He doesn’t even care. Not friendly and bad customer service.
Biba Singh
First time eating here. Will definitely return. Kiran was amazing, so patient as I had several requests.
Alex Westley
Great experience hope they open more branches!
Stanley Yang
Legit been a decade since I’ve visited Guildford Center. We were in Surrey for my son’s birthday party so we thought we would grab a quick dinner before heading home. The last time we ate Carl’s Jr was down in Puerto Vallarta Mexico. This was almost 2 years ago. We all loved the burgers and wanted to see how the Canadian version held up. East Indians run the fast food game in Canada and this location was no different. The service was fast, friendly and efficient. The place could have been a tad cleaner but it was a Sunday night so we get it. The fries and burger ingredients were fresh and the patties were well seasoned. For some reason we still thought the Mexican version was a slight tastier but then again we rarely do fast food. Overall not a bad experience.
Slexi García
Bad service and they didn't put my complete order
Adam K
We ordered delivery and they followed the special instructions perfectly. The food was delicious.
Steph L
Juat the worst burger ive ever had. But will give 4 stars cause service is nice and want to be nice. But dang the buns are extremely dry, the cheese is like kraft and , the patty is so dry and so thin . Def was not 1/3 party. I couldn't enjoy it at all. Never coming back.
Atmosphere: 5
Food: 1
Service: 5
Metellingtruth
Best food option at Guildford Mall. The burgers are one of the best burgers to be found anywhere in the Guildford area. The burgers are tasteful and satisfying. The menu is full of different comfort foods and everything from the onion rings, waffle fries to the fresh made milk shakes is good. The burgers here put A&W to shame.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, El Diablo, Burger, Onion Rings
RAVI GUZADHUR
Ordered 3 chicken strips and a coke..with basically no customers waiting...had to wait over 15-20 mins to get my order ready.they focus on take away/uber eats/ not on people ordering at the restaurant...will never go back there...not recommended
The food is always good here. Yes, it's just a burger joint. However, it is one of the better burger joints. You definitely get what you pay for! The staff is always great here. They are always efficient, friendly, and always pleasant! If you're looking for a good burger at a fair price, then Carl's Jr. is your place, I highly recommend Carl's Jr. burgers!
Wheelchair accessibility: They have a wide open lobby. The only potential drawback I see is that there seems to be a lot of automatic door opening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Famous Star with Cheese
R Singh
WORST FOOD EVER. Super salty, burned taste, too oily seems like they never change the oil. Place is filthy. I will never recommend this place. You want to nice burger MacDonald is far better than this….
XIAO MING TSANG
The taste of the food is acceptable. The milkshake is a little bit sweet.
Atmosphere: 3
Food: 4
Service: 3
Jean-Marc Belanger
Absolutely loved Carl's Jr, the food was delicious and the team members were extremely friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Poppers, Western Bacon
Bruno Rodrigues
Ordered the Famous Star with Cheese and it was pretty solid. Burger was not huge, but it’s expected so. The sauce was on the right amount and the pickles were great. Cheese was melting. Overall a good order and even better when going for the sales from DoorDash.
⸻
I had a wonderful experience at the restaurant, thanks to Aditya at the cashier. He provided exceptional customer service — genuinely friendly, attentive, and professional. It’s rare to come across someone who goes the extra mile to make customers feel valued. Truly one of the best service experiences I’ve had!
This is my favorite restaurant but got a really bad experience this June 7,2025 around 17:30 . The service was really bad, i was asking question about the menu and the cashier guy answered in a very rude tone, they don’t have Ice on the drinks, I asked for an ice He just said no like He doesn’t even care. Not friendly and bad customer service.
First time eating here. Will definitely return. Kiran was amazing, so patient as I had several requests.
Great experience hope they open more branches!
Legit been a decade since I’ve visited Guildford Center. We were in Surrey for my son’s birthday party so we thought we would grab a quick dinner before heading home. The last time we ate Carl’s Jr was down in Puerto Vallarta Mexico. This was almost 2 years ago. We all loved the burgers and wanted to see how the Canadian version held up. East Indians run the fast food game in Canada and this location was no different. The service was fast, friendly and efficient. The place could have been a tad cleaner but it was a Sunday night so we get it. The fries and burger ingredients were fresh and the patties were well seasoned. For some reason we still thought the Mexican version was a slight tastier but then again we rarely do fast food. Overall not a bad experience.
Bad service and they didn't put my complete order
We ordered delivery and they followed the special instructions perfectly. The food was delicious.
Juat the worst burger ive ever had. But will give 4 stars cause service is nice and want to be nice. But dang the buns are extremely dry, the cheese is like kraft and , the patty is so dry and so thin . Def was not 1/3 party. I couldn't enjoy it at all. Never coming back.
Atmosphere: 5
Food: 1
Service: 5
Best food option at Guildford Mall.
The burgers are one of the best burgers to be found anywhere in the Guildford area. The burgers are tasteful and satisfying. The menu is full of different comfort foods and everything from the onion rings, waffle fries to the fresh made milk shakes is good. The burgers here put A&W to shame.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, El Diablo, Burger, Onion Rings
Ordered 3 chicken strips and a coke..with basically no customers waiting...had to wait over 15-20 mins to get my order ready.they focus on take away/uber eats/ not on people ordering at the restaurant...will never go back there...not recommended
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The food is always good here. Yes, it's just a burger joint. However, it is one of the better burger joints. You definitely get what you pay for! The staff is always great here. They are always efficient, friendly, and always pleasant!
If you're looking for a good burger at a fair price, then Carl's Jr. is your place, I highly recommend Carl's Jr. burgers!
Wheelchair accessibility: They have a wide open lobby. The only potential drawback I see is that there seems to be a lot of automatic door opening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Famous Star with Cheese
WORST FOOD EVER. Super salty, burned taste, too oily seems like they never change the oil. Place is filthy. I will never recommend this place. You want to nice burger MacDonald is far better than this….
The taste of the food is acceptable. The milkshake is a little bit sweet.
Atmosphere: 3
Food: 4
Service: 3
Absolutely loved Carl's Jr, the food was delicious and the team members were extremely friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jalapeño Poppers, Western Bacon
Ordered the Famous Star with Cheese and it was pretty solid. Burger was not huge, but it’s expected so. The sauce was on the right amount and the pickles were great. Cheese was melting. Overall a good order and even better when going for the sales from DoorDash.
Food: 4
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