Chipotle Mexican Grill
12147 72 Ave, Surrey
(236) 706-0297
Recent Reviews
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Amazing experience…Food was really good and great customer service. Will come back foresurely.
Atmosphere: 5
Food: 5
Service: 5
Nice service by workers, would come again.
Arin was kind and really helpful.
He served with so much kindness and suggested me his best recommendations.
Atmosphere: 5
Food: 5
Service: 5
Arin helped me a lot and was very respectful! I will be coming again cause of him
Atmosphere: 5
Food: 5
Service: 5
Arin and the rest of the staff are so kind, they always say hi and are super accommodating and kind to our Mexican food needs! When you go and you meet them, say hi, they will say Hi back
Today i visited this branch the food and the customer service was really bomb.
I was served by Arin😊
Who suggested me the meat and the red chimichuri which i really liked.
Highly recommend this branch to everyone🌶️🙃
Atmosphere: 5
Food: 5
Service: 5
It was ok not enough toppings
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Burrito Bowl
Came into the store today to buy my usual order, but it seems like this location is always understaffed and is always prioritizing other tasks rather than taking care of their customers. Taking out garbage when there’s a huge lineups and cleaning tables is not something that you should be prioritizing when there’s people waiting for food and you’re running out of supplies. Employees care more about their particular tasks rather than team effort to address rush.
Service: 1
I spoke with employee name Arin and I was genuinely impressed by his patience and attention. The burrito was fantastic—exactly what I needed, and the new sauce, which is truly a must-try, made the meal memorable. Arin didn’t just take an order; he turned a moment of customer confusion into a great experience. That level of dedication and care is what builds customer loyalty, and it’s the standard of service I am committed to delivering every day.
Atmosphere: 5
Food: 5
Service: 5
Visited the restaurant and ordered a Bowl with Chicken.
Good:
- friendly staff
- no line (monday at lunch)
Bad:
- the protein portion was slightly smaller than at other Chipotle stores
- No free wi-fi
- No power outlets in the restaurant to charge a phone/laptop
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
I'm really disappointed in my recent visit to Chipotle. The sour cream was super runny, and the white rice was way too salty. The serving staff seemed really rushed and didn't treat me like a customer. To make matters worse, I only got 5-6 pieces of chicken in my meal. It felt like they were just trying to finish orders instead of providing good service. Definitely not impressed. Waste of money
Tried to order a burrito got asked by a worker why am I standing here?? Like to order something and when I asked for a certain item on my burrito I had to wait 20 minutes because they didn’t have it in stock very disrespectful staff and poor customer service please fix this!!
Service: 1
It’s like pulling teeth to get a half decent portion.
Atmosphere: 1
Food: 1
Service: 1
Very bad customer service
i was minding my business when the worker talks in punjabi saying i asked for 2 scoops of corn? not knowing i understood which shows they might talk bad abt others behind their backs in there own language
Atmosphere: 3
Food: 3
Service: 1
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