Dairy Queen Grill & Chill

Don’t buy here bought a cake had long hair in it the manager ignored me wouldn’t talk to me don’t buy here also reporting them to Dairy Queen head office

the workers here were extremely sassy and did not want to serve people due to personal options

customer service is so poor. lady was so rude
I ask to warm the brownie 2 times she refused and reply u can buy new one
I am very disappointed .

They tried to charged my $1 for sweet and sour when I just bought food never had this problem at any other locations ever!

The girls that work here are so bitchy. They yell at customers and don’t prepare the food properly. I’ve been here a few times and have tried to give them the benefit of the doubt but they don’t deserve it and they need to be fired. Honestly don’t know how they still have a job.

Atmosphere: 1

Food: 1

Service: 1

The crew is very nice and very clean store

Atmosphere: 5

Food: 5

Service: 5

Food is not bad, prices are decent, atmosphere is alright because it’s right next to the hospital. Service was a little slow but not a big issue

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Fries, Cheeseburger

Worse drive through experience I have faced in 26 years of living here . Waited 20 minutes for someone to COME to the window . We had to knock on the window.. they repeated the orders wrong twice … even when we told her “ no we wanted two of the single burger combo” … she KEPT saying “ you ordered the single burger on the side “ we told her no twice and she storm off just to come back to tell us the EXACT SAME THING. . Not only does she not listen but if you have an attitude then don’t work in the food service ?! Wasted our time . We left . Can’t get a simple order properly

Atmosphere: 1

Food: 1

Service: 1

Very bad service. Management needs to do better.

i went there last night i ordered triple chocolate brownie the bread smell was so bad and today i am sick i have vomiting and losemotions please dont play with people health

Atmosphere: 1

Food: 1

Service: 1

Get people who really want to work!, I can never come back there since I don't look like you.

Service: 1

I scream for ice cream

Atmosphere: 5

Food: 5

Service: 5

The staff there especially the ladies are so rude, have no customer service skills and yell at you! Well I yelled back and complained to head office. They need a raise or something because they never look like they want to be there.

Atmosphere: 1

Food: 4

Service: 1

you guys gave me a literal arcade coin as change

Atmosphere: 1

Food: 1

Service: 1

I ordered through skip the dishes on Sunday, September 29/2024 from Diary queen located on 5630-152nd street Surrey:
1. Mushroom Cheeseburger Signature Stackburger Double (on a scale of I-5, I will give it a 4, the burger was tasty).
2. Crispy Chicken Sandwich burger (on a scale of I-4, I will give it a 4, the burger was tasty).
3. Fries (on a scale of I-5, I will give it a 4, the fries was tasty but they didn't add any ketchup).

Vegetarian options: They have few vegetarian food menu options.

Kid-friendliness: They have few kids food menu options.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries, Cheeseburger, Hamburger