Dairy Queen Grill & Chill
17720 56 Ave, Surrey
(604) 576-4811
Recent Reviews
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After reading these reviews im not surprised now that i paid extra for cheese cake to only receive 2 pieces 😂 i wont be coming to this location anymore
Atmosphere: 1
Food: 1
Service: 1
Great service tonight. My daughter and I stopped in after work . The staff was friendly and the food was delicious. I will eat here again.
Atmosphere: 5
Food: 5
Service: 5
Staff is always friendly there. Loved the old management but love the new people just as much.
Atmosphere: 5
Food: 5
Service: 5
Extremely unprofessional and disrespectful behavior at the Cloverdale Dairy Queen drive-thru. On December 13 around 8:00 PM, I ordered an Oreo Blizzard and accidentally said Oreo McFlurry. Instead of politely correcting me, the two girls working laughed openly, watched me, and made me feel embarrassed.
This was humiliating and completely unacceptable customer service. Everyone makes simple mistakes, and customers should never be mocked or laughed at.
Management should seriously address this behavior and ensure staff are properly trained in professionalism and basic customer respect.
Very disappointed with this experience. I will think twice before returning.
I ordered drive thru and Customer service was zero as if the girl didn’t wanted to serve
Should not work if you are not ready to help customers
Food: 5
Service: 1
I only ever order 2 things here (chicken strips and the peanut buster parfait). The staff are always so nice and polite. The store is clean and they make the food quickly. Its my favorite DQ location. The store manager also seems like a nice person. Everyone is very attentive.
Thank you :)
Atmosphere: 5
Food: 5
Service: 5
On June 20th at around 8:30pm me and my wife went to dairy Queen and ordered chicken burger with fries and drink and it was cold and tasted awful the fries looked like they were made the day before my wife ordered a hamburger with bacon and a side of fries and the meat on the burger was cold and it looked like they took it out of a garbage can and the burger and fries were also cold and tasteless my wife went back to the staff and told them that the meat is wilted and dry I showed her and she replied I just made it fresh! In closing I would never go back here again and recommend no one else goes either it was $32 wasted for 2 people
Atmosphere: 2
Food: 1
Service: 2
My son and nephew enjoying their first chocolate milkshakes and Oreo fudge blizzards. You can see by the smiles they definitely approved and enjoyed!
Great service and friendly staff
Atmosphere: 5
Food: 5
Service: 5
staff is so rude they never say thanks
HOW DOES DQ GET AWAY WITH CHARGING OVER $5.00 FOR A FRICKIN SMALL ICE CREAM CONE??!!! HIGHWAY ROBBING THE KIDS TO NOW EH!??? WHAT HAS THIS WORLD BECOME??
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Got a cake, pretty nice
Atmosphere: 4
Food: 5
Service: 5
Fabulous DQ in Cloverdale! Recently had an ice cream specialty cake made up for my grandsons 6th b day and what a fantastic job. The hockey picture, the colour of the cake turned out beautifully and was done so professionally. Everyone was amazed! ANOOP is our to go guy and always greets us with his infectious smile and is extremely curtious. This DQ is our absolute favorite and we appreciate the efficiency of the staff and how they accommodate certain requests. Thanks to all the staff members and a big shout out to ANOOP. He's the best!
Atmosphere: 5
Food: 5
Service: 5
Nothing like a blizzard. Mmmmmm
Decent food, fair value.
Sloooooow service.
Atmosphere: 3
Food: 3
Service: 2
A true Canadian Icon
Atmosphere: 5
Food: 5
Service: 5
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