Elisabeth’s Chalet Restaurant Ltd

17785 56 Ave, Surrey
(604) 574-1474

Recent Reviews

Candace Kennedy

New Year’s Eve. Reservation was at 6pm. We were seated after 10 minutes, by 640pm, still nobody had come to take drink order. Finally at 7pm we ordered dinner at 755pm still no dinner, we asked several times and were told it was coming. Customers seated 45 minutes after us had already gotten their food. After 2 hours of waiting we left. There were 4 of us, we had one drink, no food because it never came and the bill was still over $90. This was our New Years Eve dinner and the whole experience was so poor. Will never be back. The manager was too busy to speak with us, inexcusable!!

Bill2025

New Years Eve, disaster. We arrived at 5:50PM for our 6PM reservation. We were seated immediately at a table and then waited until 6:20PM. During our 30 minute wait, I noticed people being seated around us and they were also being neglected. The problem was two servers for the entire restaurant and they couldn’t keep up. When the server took our drink order, we asked if we should also put in our dinner order and he replied yes, good idea. The meals arrived at 7:30PM, my prime rib dinner was luke warm, my wife’s salmon was perfect. Needless to say I wasn’t about to return it so I ate it. As soon as we finished our meal we asked for the bill which took 20 minutes to get. The table of 4 behind us were waiting for close to 2 hours for their meals, they got up and walked out. They told us they tried to talk to the manager but he hid himself in the kitchen. We felt badly for the server as he was clearly overwhelmed. I fault the owner who let his customers and staff down. If I would have seen the owner on the way out I would’ve said “Shame on You”. I will never go back to this restaurant.

Jacqueline Wong

One of the few restaurants open on Christmas. The food and atmosphere has a home cooked feel which is comforting.Food: 3/5

Keni

There were very few people there but it took forever to get our food. Then we ordered dessert and it took over 10 min to tell us it wasn’t available after telling us it was. My salad was so drenched in dressing it was pooled at the bottom. Our waiter was very friendly, efficient and attentive. Recently, I dined at Elisabeth’s Chalet and was disappointed to discover that the link to their menu from the OpenTable app is different from what is offered at the restaurant. This needs to be corrected as I’m sure that many diners base their restaurant choice based on the menu. Thank you for attention to this matter. Regards, Ken Ichiiwa

JuneBH

It was perfect choice for dining out Christmas day. Not too busy, not too noisy, excellent service,food delicious!

Sammi

I took my mom here for Christmas Eve dinner. It’s perfect for an older person that likes traditional schnitzel, heavy meats and sauces. My mom was very happy. I eat a bit more clean and couldn’t eat that way here but that’s OK. I was expecting that. You don’t go here for a salad. The staff were very attentive. If you love old school food and with a traditional atmosphere this is the place for you. This looks like the place that mom and dad would’ve gone for their monthly date night and cocktails with their friends in the 70s and the decor has not changed. All in all it was a great place to take mom for dinner.

KeithH

Second time coming here in the last 2 months. Love the atmosphere, the friendly attentive staff and the food above all else. Used to go to a place in New Westminster but the quality there went down. Now we go here as it's closer to where we live now and have been very happy with it.

DaveP

Service and food were outstanding

OpenTable Diner

Traditional German menu. Delicious food. Quiet environment for chatting and catching up with friends.

OpenTable Diner

Amazing service and food

Marnie

Excellent service and excellent food! Will definitely be back!

DavidP

Schnitzel Mondays are the best. My wife and I always get the meal with Spaetzle. The servers are very friendly. We are so glad the didn't make it into another Indian restaurant - German restaurants are hard to find.

Me You

I use to go there often and it was great all the time. Then because it change ownership, it lost its charms and some changes weren't the right ideas. I went again few nights ago, and everything is going back the way it was. The food is still delicious, it has a new waiter, very experienced for that place but is what the place need right now. He told us that the owner is going back to its roots, and this pleased us a lot. Give it another chance, it deserves it after all.

Thop

We had not actually dined in at Elisabeth’s since Covid, it was not a busy night but the service was superb and the food did not disappoint. It was wonderful to have the nice dining experience again.

Stacy

Enjoyed a wonderful dining experience at Elisabeth’s. The food and service were excellent.

Load More

Elisabeth’s Chalet Restaurant Ltd

17785 56 Ave, Surrey, BC V3S 1E2
(604) 574-1474