Not sure why, but although we ordered online and paid extra for delivery and gratuity, they thought we were going to pick up the order so our food sat in bags at the restaurant. It would have never been delivered had I not called to inquire why it was taking so long. They offered to recook the meal since it would have been cold, but we didn’t want to wait another hour so we asked for it to be delivered. We only live 5 minutes away but it still took another 1/2 hour to arrive. No apology or compensation was offered.
Food: 3
Service: 1
James Dawson
Food was good as usual. But, $170 fed 4 adults and 2 little kids. No leftovers. That’s pretty steep. Unless quantity grows we will not go back.
Rick ab2006
We used to live in CB. Fong's took over from the previous place around 1995. That was some of the best "chinese" you could have anywhere and for the next 15 years we lived there. Apparently our friends that live in the area now no longer order here as the original Fong's owners have retired and the quality is substandard, to be kind.
Linda Payne
Our food was absolutely wonderful. We had springs rolls, chow mein, spicy green beans, tofu and broccoli, and spicy eggplant. Everything was perfect. Fresh, hot and very very flavourful. We picked our food up so the atmosphere was irrelevant.
Food: 5
Service: 5
fordominus ForDominus
Perfect delivery of the most horrible food someone ever dared to prepare and serve for take out.we ordered House Chow Main and Honey Garlic Pork.The chow Main swam in undefinable brown water that continued to accumulate even after draining. The order had no flavor, none.The garlic pork was tough to be inedible and also swam in a watery concoction. No chop sticks, Soja sauce, napkins, fortune cookies etc accompanied the Order.Initially we had prepared to do 6 different orders, but then reconsidered leaving it at 2 due to the fact, we never used this restaurant before, even it’s located only 2 km from home. Never! Again.Unbelievable, the favorable on line reviews.
Food: 1
Service: 5
Judith Ross
We ordered the fish satay, egg foo yong, house special chow mein and hot and sour soup. First, we didn’t get the fish but we got vegetable chop suey instead!The egg foo yong was gluey. The chow mein contained beef which was unchewable and vegetables soggy with 2 prawns. No crispy chow mein. The vegetable chop suey, which we didn’t order, was all mushy vegetables.The steamed rice was okay!The hot and sour soup would have been good if it wasn’t so spicy it made your eyes water.This is my second ever restaurant review. If we had been able to dine in we would have sent it all back. BTW this restaurant is takeout only.I hate to throw away food…and money!
It was so disappointing to discover this is another business that has decided instead of offering any dine-in option, they have seemed to barricade the front entrance to be an odd take out only experience void of any hospitality and welcoming of customers. It would be nice if they would clean up and organize the inside of the restaurant so maybe at least there could be a couple or few simple seating options if a customer is seeking a dine in experience. Nothing like waiting in the cold rainy weather even if you decide to get takeout because their mission seemed to be blocking customers from "the luxury" of coming into a comfortable environment even if just for takeout. They seem rather selfish, much more focused on themselves and their needs and convenience, than the needs and experience of customers. That doesn't work for me.
Jj M.
Menu online isn't applicable, no prices listed. They seem to make up the prices as they go. For food that we pick up ourselves, the prices are way too high. Food is good but not worth it. A sit down restaurant would be less costly for 5 people and just as good.
Joel Caschetto
I’ve been eating food from here for about 30 years. Very consistent western style Chinese food. It’s a small family operation. Dine-out only. The dinner for two was great with large portions. A bit cheaper to order from the restaurant directly, rather than order from an app.
Jo-Ann E.
Very disappointed tonight! Expensive and tasteless.Won't order from this place again.Too bad since the restaurant delivers ...No peppers mushrooms or beansprouts but lots of carrots and onions.Definitely not impressed....
Simone Williams
Good food, spice levels are nice, and good customer service.
I order takeout from here regularly! I discovered this gem on DoorDash! Amazing food. High quality and big portions!
Food: 5
We have been ordering our take out from here for more than 10 years .Great food and service is just what you need.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Lemon Chicken, Spicy Szechuan Chicken and Vegetables, Beef & Vegetables
Really bad
Atmosphere: 1
Food: 1
Service: 3
Not sure why, but although we ordered online and paid extra for delivery and gratuity, they thought we were going to pick up the order so our food sat in bags at the restaurant. It would have never been delivered had I not called to inquire why it was taking so long. They offered to recook the meal since it would have been cold, but we didn’t want to wait another hour so we asked for it to be delivered. We only live 5 minutes away but it still took another 1/2 hour to arrive. No apology or compensation was offered.
Food: 3
Service: 1
Food was good as usual. But, $170 fed 4 adults and 2 little kids. No leftovers. That’s pretty steep. Unless quantity grows we will not go back.
We used to live in CB. Fong's took over from the previous place around 1995. That was some of the best "chinese" you could have anywhere and for the next 15 years we lived there. Apparently our friends that live in the area now no longer order here as the original Fong's owners have retired and the quality is substandard, to be kind.
Our food was absolutely wonderful. We had springs rolls, chow mein, spicy green beans, tofu and broccoli, and spicy eggplant. Everything was perfect. Fresh, hot and very very flavourful. We picked our food up so the atmosphere was irrelevant.
Food: 5
Service: 5
Perfect delivery of the most horrible food someone ever dared to prepare and serve for take out.we ordered House Chow Main and Honey Garlic Pork.The chow Main swam in undefinable brown water that continued to accumulate even after draining. The order had no flavor, none.The garlic pork was tough to be inedible and also swam in a watery concoction. No chop sticks, Soja sauce, napkins, fortune cookies etc accompanied the Order.Initially we had prepared to do 6 different orders, but then reconsidered leaving it at 2 due to the fact, we never used this restaurant before, even it’s located only 2 km from home. Never! Again.Unbelievable, the favorable on line reviews.
Food: 1
Service: 5
We ordered the fish satay, egg foo yong, house special chow mein and hot and sour soup. First, we didn’t get the fish but we got vegetable chop suey instead!The egg foo yong was gluey. The chow mein contained beef which was unchewable and vegetables soggy with 2 prawns. No crispy chow mein. The vegetable chop suey, which we didn’t order, was all mushy vegetables.The steamed rice was okay!The hot and sour soup would have been good if it wasn’t so spicy it made your eyes water.This is my second ever restaurant review. If we had been able to dine in we would have sent it all back. BTW this restaurant is takeout only.I hate to throw away food…and money!
Excellent flavors and good size portions!
Food: 5
Service: 5
Recommended dishes: Wonton Soup
Restaurantji Recommends
It was so disappointing to discover this is another business that has decided instead of offering any dine-in option, they have seemed to barricade the front entrance to be an odd take out only experience void of any hospitality and welcoming of customers. It would be nice if they would clean up and organize the inside of the restaurant so maybe at least there could be a couple or few simple seating options if a customer is seeking a dine in experience. Nothing like waiting in the cold rainy weather even if you decide to get takeout because their mission seemed to be blocking customers from "the luxury" of coming into a comfortable environment even if just for takeout. They seem rather selfish, much more focused on themselves and their needs and convenience, than the needs and experience of customers. That doesn't work for me.
Menu online isn't applicable, no prices listed. They seem to make up the prices as they go. For food that we pick up ourselves, the prices are way too high. Food is good but not worth it. A sit down restaurant would be less costly for 5 people and just as good.
I’ve been eating food from here for about 30 years. Very consistent western style Chinese food. It’s a small family operation. Dine-out only. The dinner for two was great with large portions. A bit cheaper to order from the restaurant directly, rather than order from an app.
Very disappointed tonight! Expensive and tasteless.Won't order from this place again.Too bad since the restaurant delivers ...No peppers mushrooms or beansprouts but lots of carrots and onions.Definitely not impressed....
Good food, spice levels are nice, and good customer service.