This is the best Mc donald’s outlet in whole surrey. Their service and quality of food is the best, specially their team member brahamdeep singh he is such a polite person. He was very quick in delivering the food to its customers. And also the restaurant was very clean. Overall my best experience.
Vaibhav Dua
Param was quick and nice to talk to
Zohaib Rafi
I ordered English mcmuffin and hash brown and coffee. sandwich taste like from last night old burned and not easy to chew 😫 disgusting i will never go there again 😑 and hash brown was not fresh either. what's wrong with you Macdonald's 😕
Nevin Samji
I bought an iced coffee and it was awful. It was colored water with ice cubes. I always buy iced coffee and have never experienced this.
Sheryl de Koning
I ordered an extra large Earl Grey tea double double in the drive thru. I received the tea with nothing in it. It even says double double on the tag! My entire order was just the tea. How does that get messed up? It was not busy. I was the only one there.
Jamey W.
Wow. You guys served me a burger with the bun soaked in grease!! Disgusting. So far below the standards for McDihs, I actually WROTE A REVIEW. Whoever made this, you suck.
Aarshi Gulati
Worst service ever at 84 qnd 120th! The staff laughed at us and didn’t even give us the food we paid for. Completely unprofessional and unacceptable behavior. Extremely disappointed and will not be returning to this location. Beware if you’re planning to visit—they might treat you the same way!
Atmosphere: 1
Food: 1
Service: 1
Sid Gautam
I mean it's just Mc Donald's, 3 stars is generous enough.
Atmosphere: 3
Food: 3
Service: 3
Julie Favella
Useless staff, we had to go back three times to fix our drinks which were half full, flat and no ice. They never got it right and we finally gave up and threw the drinks out.
Aanchal Sharma
Food was great and very friendly service . Would come here again and recommend others too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fries & Burgers, Brewed
I was there to pickup my food for delivery but its been 25 min and they still looks busy to cleaning the floor. It looks like they are having some sort of flood over there. God knows🤯🤯🤯🤯🤯
Atmosphere: 1
Food: 1
Service: 1
Frank Alma
McDONALDS 86 &scottroad is definitely the WORST BRANCH YET., 👎 👎 👎
Heres the BREAKDOWN: -got us parked to complete order 60 dollar family dinner,, so ok well wait for FRESH. Order tender n process 7:28pm -10 minutes of wait n it gets worst: Gave us the order, INCOMPLETE missing many things: nuggets,drinks,promotion orders., -3 returns to complete the order BUT another screw up., so we had to turn the vehicle n confront the person in charge., - this is the fun,,, this particular “manager” was feeling victimized by her staff,, n victimized by our profanities., smh., -instead of dealing with customer satisfaction,, she went on educating us wuts going inside her management,, WOW.,, -then when we say we calling the head office, she backed down, offer us GC or a refund just so we dont go upstairs n file a complaint on her., NOPE,, its ON., We asked for the condiments they stingy ly provide n left., the manager btw wasnt wearing her nametag but she says her name was BALPREET? something like that
BAD BAD BAD BRANCH.,
Atmosphere: 1
Food: 1
Service: 1
Rida Fatima
Store was kept clean, fast service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Jason Philip
Terrible breakfast wrap. This is the second and final time i give McDonalds breakfast a try. They were out of hash browns and gave me fries which were stale instead. The wrap was not good at all
Atmosphere: 2
Food: 1
Service: 3
Anil Thambi
I recently interacted with a employee representative named Sukhraj, and unfortunately, the experience was disappointing. Sukhraj was unhelpful, seemed disinterested in resolving my issue, and displayed an overall lack of professionalism. I felt that my concerns were not taken seriously, and the interaction left me frustrated and dissatisfied.
Details of the Interaction:
While I understand that challenges can occur, I expect a higher level of service and respect from customer service representatives. This interaction did not meet those standards.
Action Request: I urge the company to review this situation and take appropriate action, whether it be further training or a conversation with Sukhraj regarding professionalism and customer service standards. Additionally, I would appreciate it if my issue could be escalated or addressed by another representative to ensure a satisfactory resolution.
This is the best Mc donald’s outlet in whole surrey. Their service and quality of food is the best, specially their team member brahamdeep singh he is such a polite person. He was very quick in delivering the food to its customers. And also the restaurant was very clean. Overall my best experience.
Param was quick and nice to talk to
I ordered English mcmuffin and hash brown and coffee.
sandwich taste like from last night old burned and not easy to chew 😫 disgusting i will never go there again 😑 and hash brown was not fresh either.
what's wrong with you Macdonald's 😕
I bought an iced coffee and it was awful. It was colored water with ice cubes. I always buy iced coffee and have never experienced this.
I ordered an extra large Earl Grey tea double double in the drive thru. I received the tea with nothing in it. It even says double double on the tag! My entire order was just the tea. How does that get messed up? It was not busy. I was the only one there.
Wow. You guys served me a burger with the bun soaked in grease!!
Disgusting.
So far below the standards for McDihs, I actually WROTE A REVIEW.
Whoever made this, you suck.
Worst service ever at 84 qnd 120th! The staff laughed at us and didn’t even give us the food we paid for. Completely unprofessional and unacceptable behavior. Extremely disappointed and will not be returning to this location. Beware if you’re planning to visit—they might treat you the same way!
Atmosphere: 1
Food: 1
Service: 1
I mean it's just Mc Donald's, 3 stars is generous enough.
Atmosphere: 3
Food: 3
Service: 3
Useless staff, we had to go back three times to fix our drinks which were half full, flat and no ice. They never got it right and we finally gave up and threw the drinks out.
Food was great and very friendly service . Would come here again and recommend others too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fries & Burgers, Brewed
Restaurantji Recommends
I was there to pickup my food for delivery but its been 25 min and they still looks busy to cleaning the floor. It looks like they are having some sort of flood over there. God knows🤯🤯🤯🤯🤯
Atmosphere: 1
Food: 1
Service: 1
McDONALDS 86 &scottroad is definitely the WORST BRANCH YET., 👎 👎 👎
Heres the BREAKDOWN:
-got us parked to complete order
60 dollar family dinner,, so ok well wait for FRESH. Order tender n process 7:28pm
-10 minutes of wait n it gets worst:
Gave us the order, INCOMPLETE
missing many things: nuggets,drinks,promotion orders.,
-3 returns to complete the order BUT another screw up., so we had to turn the vehicle n confront the person in charge.,
- this is the fun,,, this particular “manager” was feeling victimized by her staff,, n victimized by our profanities., smh.,
-instead of dealing with customer satisfaction,, she went on educating us wuts going inside her management,,
WOW.,,
-then when we say we calling the head office, she backed down, offer us GC or a refund just so we dont go upstairs n file a complaint on her., NOPE,, its ON.,
We asked for the condiments they stingy ly provide n left., the manager btw wasnt wearing her nametag but she says her name was BALPREET? something like that
BAD BAD BAD BRANCH.,
Atmosphere: 1
Food: 1
Service: 1
Store was kept clean, fast service and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Terrible breakfast wrap. This is the second and final time i give McDonalds breakfast a try. They were out of hash browns and gave me fries which were stale instead. The wrap was not good at all
Atmosphere: 2
Food: 1
Service: 3
I recently interacted with a employee representative named Sukhraj, and unfortunately, the experience was disappointing. Sukhraj was unhelpful, seemed disinterested in resolving my issue, and displayed an overall lack of professionalism. I felt that my concerns were not taken seriously, and the interaction left me frustrated and dissatisfied.
Details of the Interaction:
While I understand that challenges can occur, I expect a higher level of service and respect from customer service representatives. This interaction did not meet those standards.
Action Request: I urge the company to review this situation and take appropriate action, whether it be further training or a conversation with Sukhraj regarding professionalism and customer service standards. Additionally, I would appreciate it if my issue could be escalated or addressed by another representative to ensure a satisfactory resolution.
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