McDonald’s
12930 96 Ave, Surrey
(604) 587-3390
Recent Reviews
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Taking orders online but staff has some upgrading on app in progress ! Not even giving icecream even after order was already placed online and assuring refund. They could easily process it after upgrading the system but all req was denied. Lol lossin ur own business ! If the owner of the store is reading this ...I feel bad for u!
Slow indifferent service . Not a smile in sight
They're ice cream machine never works. Last 5 times I've been ( in maybe 7 or 8 months) I couldn't order a mcflurry. Just goes to show how cheap they are
This McDonald’s needs to open its lobby and have more people working overnight. No word of a lie 30 cars lined up at the drive thru at 2am and slowest service I’ve ever seen in my life. Clearly this location is busier at night so should have appropriate management and staffing.
They don’t wear gloves and hen they do tej food and they always do mistakes in the order this is very bad
Don't send your cleaners to deliver orders at curb she doesn't even know how to hold a cup of coffe . Was walking while spilling my coffe covered whole cup with coffe at-least train people properly. Thanks for ruining the mood
Would not recommend this location, laziest big mac I've ever seen, how do you screw that up? All other orders were the same thing, barley put together and the ingredients tasted wrong, ended up cooking at home after a few bites, gross.
Atmosphere: 1
Food: 1
Service: 2
everytime we come here, reenita serves in such a good way, never disapointed with her customer service. thank you
Food: 5
Service: 5
I recently got soggy fries they didn’t fry them and give me the expired pieces
We all know that McDonald's isn't exactly the healthiest option however for a quick meal it sure takes a long time to get through the drive-thru considering it's called fast food. Also the new trend of these Dei hires they can barely speak English so taking an order is a daunting task
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
They said please and thank you as if doing a favour, extremely rude late night staff.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Burger and Fries
I order drive thru Big Mac and poutine but I don’t know why order guy punch wrong order and when we recieved the order at window they give the junior chicken and when open the bag the wrong order .then window girl not wondering order is wrong and she told my manager is here and I feel very unprofessional and unrespectfull behaviour by manager and I told her make another if you can adjust but she told me we can not do for every customer but I am visit here arround twice a week and one previous time wrong order then I am not told because I was in hurrey . That is different thing macdonald is major name in food industry and I have one question you not give the training to staff how treat or give the respect and what kind of behaviour customer need . Firstly I can understand some time main window executives are tired but I cannot expect this type of unprofessional and unrespectfull by store lady manager Pleaee follow up and I just buy food today 11 nov 2024 and time arround 1.35-1.40 pm . You can guess who is the lady manager on shift . Sorry for strong words but I thing need training to staff again once in a year thanks
Atmosphere: 1
Food: 1
Service: 1
it’s not a bad option if you're craving something quick, but it doesn’t quite compare to a more traditional poutine you’d find elsewhere. I hope McDonald's works on improving the balance of the fries, gravy, and cheese for a more satisfying version of this Canadian classic.
Atmosphere: 3
Food: 1
Service: 3
They didn’t answer my call, so rude Skibidi
Manager who's making sandwich barehand
Atmosphere: 1
Food: 1
Service: 1
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