McDonald's
17635 64 Ave, Surrey
(604) 575-1670
Recent Reviews
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Went through the drive thru last ordered 4 jcs and was gaven 3 large fries instead,what type of service is that? Does what I ask for in my order not mean anything?
Service: 1
I worked a late night tonight and on my way home I decided to stop the McDonald's at this location - 176 and 64. A staff member name Sam served me☺️ I believe she is a manager!
SAM it's because of you. I will continue to come to this location she definitely knows what customer service is supposed to be like , she smiled she was polite. She was genuine. The whole experience was phenomenal ☺️
She was 100% from beginning to end. Perfect! In every way I would give that girl a raise and because of Sam I will continue to come to this location. Sam, thank you for your amazing hospitality and service and making it an amazing all around service. Because of you and your staff behind the scenes smiling, you obviously reflect and lead by an amazing example because your team behind you support that by their genuine smiles and eye contact and making sure that I was okay. I came to this location early Thursday morning at ,
12:30 a.m. on December the 4th.
Thank you Sam& her amazing Staff!!
I used to be manager at McDonald's and that's what customer service should be .like always❤️
Most people will write a review. Use your negative. They don't take the time to share positive experiences such as today for me. I think it's important that we make that time and I wanted to do this because I know what it's like on the other end. And as I mentioned, that girl deserves a raise Sam. Thank you so much! Because of you, I will tell my friends and I will continue to come to this location. You made my night!
We need more people like her. Also coming in at this time of night cuz I work late. This restaurant was tidy everywhere windows were clean, doors were clean. The parking lot was clean. Clean tables. Clean floor, clean bathrooms and she wasn't just focused on the dryer. See she is very wireless surroundings of her team. Other customers phenomenal people should pay staff more money for the job they do. People need to appreciate it's not just flipping burgers. It's a whole lot more to it. I'm so happy that I went to this location because a lot of the industry customer service is not like it used to be. It's going downhill so I hope that. Sam grows in this industry and spreads her traits because she's just amazing.
Thank you
Michelle
Atmosphere: 5
Food: 5
Service: 5
Best coffee. Always hot
Food: 5
Service: 5
Bit small inside but a decent location close to lots of shopping as well
Atmosphere: 3
Food: 5
Service: 4
Quality food but not too many options
waiting 30+ minutes for our simple order, still no food.
Service: 1
Extremely dirty inside I'm really doubt about the food hygiene .no sanitizer all the time garbage full never changed , wondering why should people eat over there
Atmosphere: 1
Food: 2
Service: 1
They seem to miss a few items on the handful times we come here into town for Toru aments, can you imagine lol
Convenient location in a busy plaza with Save on Foods and London Drugs.
Smaller restaurant so not really for big groups, right lobby space. Aren't they all nowadays.
A few kiosks self order.
Atmosphere: 2
Food: 4
Service: 3
The preparation was not fresh
Atmosphere: 5
Food: 3
Service: 5
Poor customer service from the staff. They Just hand you the food. no hi, how are you or thank you.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Fast service in drive through food was hot coffee was good would recommend this location
Food: 5
Service: 5
Hot food
Atmosphere: 5
Food: 5
Service: 5
Very slow service, they're understaffed. Second time I've been here in a month and both times there's been no soap in the washroom and no hand sanitizer on the wall. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's. Buh duh duh duh duh! 🍔🍟
Atmosphere: 4
Food: 5
Service: 4
The service attitude was extremely poor, with no respect for the guests at all. Is this the quality a world-renowned restaurant should have?
Atmosphere: 1
Food: 1
Service: 1
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