Neptune Palace Seafood Restaurant (Surrey)
10153 King George Blvd, Surrey
(604) 495-8886
Recent Reviews
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I waited over 40 minutes for my 3 dishes for one adult. Another couple came in and received their food with in 5 minutes. I won’t go again.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Egg Custard Tarts, Shrimp Dumplings, Dumplings, Dim Sum
Great place for dim sum. Reservations recommended for shorter wait. Service is sometimes a bit slow during dim sum (lunch) hours, especially on busier weekends.
For a quicker service with less weight go to the adjoining Neptune noodle for a quick bite of noodles or rice dish.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Custard Tarts, Dumplings, Dim Sum
Jorvie, the manager, was exceptional. He went above and beyond for us. Good personal interest and got to know us as a group. I recommend that you visit for a good Chinese experience.
Atmosphere: 5
Food: 5
Service: 5
Jorvie and Charlie provided exceptional service! The king crab, Peking duck and fish mew soup were all amazing🤩
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck
Good service and food👍
Atmosphere: 5
Food: 5
Service: 5
Love the food but servers should say “EXCUSE ME” before taking anything on the table. Also should check every table if there is water bcoz we asked twice before they pour us water.
Service: 3
Dinner with friends. Excellent service by Jovie and the friendly staff! Great and tasty food. Thank you, we will be back again for DimSum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck, Salty Fish Chicken Fried Rice
The food was delicious and the servers were very nice and attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Pork, BBQ Pork
Very nice atmosphere, food is very good, cute design on their chocolate mousse and mango pudding set
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Custard Tarts, Salty Fish Chicken Fried Rice, Seafood, Dim Sum
the staff here is amazing
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was amazing, staff was friendly and everything was efficient! Definitely will come again!
Atmosphere: 5
Food: 5
Service: 5
I didn’t realize I had such a great Chinese restaurant right close to my house.
One of my favorite restaurant from now on.
Thank you for great food!
Atmosphere: 5
Food: 5
Service: 5
Okay so I went out for dimsum today with my husband and sister at 1215hr.
As we were waiting for our food to be served, I went to use the ladies washroom and one of the lady employee came out from the cubicle with a disposable blue gloves on, and washed her hands with the gloves and went out to the dining room to start serving tables. I was dumbfounded with the sight. Did she actually went to the washroom with the gloves on and went back out to serve tables with the same gloves when it is supposed to be disposable in the first place???!!!. I immediately informed the guy server and politely asked the lady employee to change gloves. Neptune Seafood Restaurant manager , please let the employees be reminded again proper food handling and sanitation. I just cannnnooootttt imagine that this practice is being done there. If you are in need of disposable gloves I can even donate to protect people from getting sick, families eat there, kids and vulnerable elderly , immunocompromised people. Please get these things addressed.
Thank you.
Recommended dishes: Dim Sum
Tuesday night duck special is my favorite! Dim sum is also good but I recommend the duck.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Alaskan King Crab, Dim Sum
Excellent service and food. Best Chinese restaurant in Surrey.
Atmosphere: 5
Food: 5
Service: 5
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