Definitely usually order from here often but its been going downhill. Ordered this evening and it was late, barely room temperature. And felt like they barely put a handful of cheese on the pizza. Also ordered the mozzarella triangles for the first time. DO NOT BUY. Biggest scam, paid nearly $12 for 8 tiny little triangles, I was honestly astonished and quite upset about this. Won't be ordering again!
Atmosphere: 3
Food: 2
Service: 2
Mafia Mandeer
I visited the Panago store in Surrey (Kennedy Heights) on Halloween, October 31st, to pick up my large party order of four pizzas. I was quite disappointed to notice that one of the female staff members handling slapping orders was not properly groomed according to Panago’s usual hygiene and appearance standards. She had long, noticeably thick hair on her arms and face, which gave an impression of poor grooming and lack of cleanliness in a food-handling environment. I strongly recommend that Panago reviews and reinforces its employee grooming and hygiene policies at this location to maintain customer trust and brand standards. It never happend to me before, I think they changed their staff. Thanks
Atmosphere: 1
Food: 1
Service: 1
Ryan Bhathal
I always order Panago and their ingredients and pizza is always good . And there staff is always great. Jag and all the delivery drivers are always good and on time !
Atmosphere: 5
Food: 5
Service: 5
Emily Flett
Terrible customer service
Zerriff Sherron
Panago is always great but I really want to appreciate the delivery driver Pushpreet. Every time he delivers he’s super friendly, full of positive energy and always has a big smile. It honestly makes a difference. Today I asked his name just so I could leave this review. He’s consistently kind and professional definitely someone who stands out. Thanks Panago
Atmosphere: 5
Food: 5
Service: 5
Joe Poon
Panago has to be worst pizza joint around nowadays. It use to be good way back in the day but now it's complete trash. Wish I could give it zero stars. You pay a decent amount of money for the food but it's just garbage. Not just this location, all locations suck. I guess they forgot that cheese is the main ingredient in pizza and cooking it until the dough is cooked is key to a decent pizza. Not to mention the soggy chicken bites. Just another case of staff and ownership not caring about quality. I hope this place closes down shop, it's complete robbery, the pizza at 7-11 is better and it's cheaper. Safe to I will never order from here again nor will I recommend it to anyone I know. What a shame, Panago was once good.
Steve Simicak
Not my first choice for pizza but for good quality wings at a reasonable price, these guys are pretty darn good!
Atmosphere: 4
Food: 5
Service: 4
Yousef Ab
Food got so bad, I mean it could have been a one off, but seriously cheese is just wrong, dough not even cooked..
Atmosphere: 1
Food: 1
Service: 2
Paul Toor
Kids enjoyed pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panago Classic
sauravr roy
Really good and decent pizza place. Quality is good
Pizza is always the best here but the cost of take out pizza has gone through the roof!
Atmosphere: 5
Food: 5
Service: 5
Kevin K
Always good pizza can never go wrong
Justin R
Delivery driver was asking me for a tip when she came. I always tip but to ask for one is just rude. Do not order from this location.
Sanjeev Sharma
Taste not good
Miles Hunter
We ordered pizza over the phone for pickup and when we got there the order wasn't ready. The staff at the location were great and got the order filled right away. But the call centre was not very friendly. They claimed that we had canceled the order.
Definitely usually order from here often but its been going downhill. Ordered this evening and it was late, barely room temperature. And felt like they barely put a handful of cheese on the pizza.
Also ordered the mozzarella triangles for the first time. DO NOT BUY. Biggest scam, paid nearly $12 for 8 tiny little triangles, I was honestly astonished and quite upset about this. Won't be ordering again!
Atmosphere: 3
Food: 2
Service: 2
I visited the Panago store in Surrey (Kennedy Heights) on Halloween, October 31st, to pick up my large party order of four pizzas. I was quite disappointed to notice that one of the female staff members handling slapping orders was not properly groomed according to Panago’s usual hygiene and appearance standards. She had long, noticeably thick hair on her arms and face, which gave an impression of poor grooming and lack of cleanliness in a food-handling environment. I strongly recommend that Panago reviews and reinforces its employee grooming and hygiene policies at this location to maintain customer trust and brand standards.
It never happend to me before, I think they changed their staff.
Thanks
Atmosphere: 1
Food: 1
Service: 1
I always order Panago and their ingredients and pizza is always good . And there staff is always great. Jag and all the delivery drivers are always good and on time !
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service
Panago is always great but I really want to appreciate the delivery driver Pushpreet. Every time he delivers he’s super friendly, full of positive energy and always has a big smile. It honestly makes a difference. Today I asked his name just so I could leave this review. He’s consistently kind and professional definitely someone who stands out. Thanks Panago
Atmosphere: 5
Food: 5
Service: 5
Panago has to be worst pizza joint around nowadays. It use to be good way back in the day but now it's complete trash. Wish I could give it zero stars. You pay a decent amount of money for the food but it's just garbage. Not just this location, all locations suck. I guess they forgot that cheese is the main ingredient in pizza and cooking it until the dough is cooked is key to a decent pizza. Not to mention the soggy chicken bites. Just another case of staff and ownership not caring about quality. I hope this place closes down shop, it's complete robbery, the pizza at 7-11 is better and it's cheaper. Safe to I will never order from here again nor will I recommend it to anyone I know. What a shame, Panago was once good.
Not my first choice for pizza but for good quality wings at a reasonable price, these guys are pretty darn good!
Atmosphere: 4
Food: 5
Service: 4
Food got so bad, I mean it could have been a one off, but seriously cheese is just wrong, dough not even cooked..
Atmosphere: 1
Food: 1
Service: 2
Kids enjoyed pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panago Classic
Really good and decent pizza place. Quality is good
Vegetarian options: Yes
Dietary restrictions: Yes
Parking: Lot available
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panago Classic
Restaurantji Recommends
Pizza is always the best here but the cost of take out pizza has gone through the roof!
Atmosphere: 5
Food: 5
Service: 5
Always good pizza can never go wrong
Delivery driver was asking me for a tip when she came. I always tip but to ask for one is just rude. Do not order from this location.
Taste not good
We ordered pizza over the phone for pickup and when we got there the order wasn't ready. The staff at the location were great and got the order filled right away. But the call centre was not very friendly. They claimed that we had canceled the order.
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