Papa Johns Pizza
10320 152 St, Surrey
(604) 581-9777
Recent Reviews
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The staff are so polite here and will fix any issues. They remember they're customers too! I forgot to swap the garlic sauce for my cheese dip in app like I usually do but they made my day by remembering and just giving me the cheese 😁
Previous comment is from previous order. This time around I ordered the exact same pizza and there is barely any sausage on it. It's basically cheese and alfredo.
Atmosphere: 5
Food: 3
Service: 5
Good just didn’t like area to no fault off there own
Atmosphere: 3
Food: 4
Service: 4
It was totally worth it
Went in at 11:20pm they close at 12 the workers told me that I can’t place an order because they aren’t accepting orders anymore, I asked why they said they need time to clean up so they don’t take anymore orders, tried talking to them about it they dismissed me I left went and placed an order online they had to accept that made the order I went in to pick it up they stared at me rudely and asked me what I wanted told them I placed an online order they reluctantly handed it to me horrible customer service
Atmosphere: 1
Food: 1
Service: 1
Bad service. When I went in, she was busy preparing orders...which was fine. There was another employee wandering around not doing anything so I asked if he could help me. He went the woman and told her I needed help. She took another minute before helping me. I wanted to get my birthday dessert but she said I had to do it on the app. I couldn't figure out the app, but she was no help.
I ordered 1 pizza, there were like 2 people there and I saw a worker in a turban pick his nose and it took more than 30 minutes for my pizza to arrive. Don’t waste your time here
Atmosphere: 1
Service: 1
Food and customer service over the phone and in person was very good
Atmosphere: 4
Food: 5
Service: 5
Pizza was good this time. Sometimes it’s a bit light on toppings and the crust is really thick, but usually they get it right.
Atmosphere: 3
Food: 4
Service: 4
My husband and I decided to order 2 pizza mine was a ham and pineapple husband pepperoin. It took 40 minutes for door dash to deliver it, it was cold the pizza wasn't even cut through. We had to cut it ourselves. There was minimal sauce a few pieces of ham and pineapple on mine. It was disgusting 😒
We will never order from them again
Food: 1
Service: 1
Ordered two pizzas both came with very few toppings and also half of the pizzas were empty, i know the edges supposed to be crust but half of it is crust thats not good
Had bad experience couple years ago thought probably they changed but no they are still cheap on toppings and everything
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Mrs Moksha made a very yummy pizza.... hopefully we would be back very soon....
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery through their Papa John's app a few weeks ago. They forgot a part of my order so I called in. When I calmly explained the situation, the female employee responded saying they outsource their delivery service and that they'd give me a discount on a future order. Well when I tried ordering again they refused to honour it. They never followed up. I will NEVER order from this location again. Incredibly poor customer service for not receiving things I had PAID for. Avoid this location!
Atmosphere: 1
Food: 1
Service: 1
Our go-to pizza place Every time. Amazing management! Amazing customer service! They are the best!
Atmosphere: 5
Food: 5
Service: 5
Today I had a large butter chicken pizza but it was not tasty as it was before
Atmosphere: 5
Food: 2
Service: 5
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