My fav is the Panda Milk, but please don’t order from this location! I’ve tried it twice here, and both times it tasted awful. I agree with others about the poor customer service you can tell the staff, especially the person taking orders, doesn’t want to be there. They were rude and very slow. There are plenty of other options in the mall, so I recommend avoiding this bubble tea shop.
Dharminder Kanda
Worst customer service ever in this location. I ordered a drink without pearls, and the cashier took the order and added the pearls in the drink, saying that it is their store policy to pass the customer off. I would have given 0 stars if possible.
Prerna Chhabra
Asked the guy for a straw and he looked at me as if I was asking him for God knows what! Absolutely rude! Will never go back. Worst customer service ever.
Nicole M
Another day, another bbt from Presotea! Today, i got the Okinawa milk tea with jelly boba. This was recommended to me by one of the workers there. It was on the sweeter side but good thing i got extra ice so i let the ice melt a little before finishing it. I come here regularly so the worker recommended me to get their points card so i can start collecting points haha 😂
Daniel Virtucio
Save yourself some trouble and find another store. It seems all the 1 star negative reviews are real. Experienced some first hand. I gave it a chance, always tip. My huge mistake.
mac
Best place for bubble tea in Guildford!! Polite and helpful workers, and a welcoming environment!!
Kevin Le
They sell bubble tea there
jasmine kaur
Taste really bad and the staff needs to learn customer service. Got a stomach ache after drinking.
Lovely Kashyap
Very rude customer service. One cashier was very rude i hope he knows how to talk to the customers
They often seem to have interesting new specials like the mango slush with coconut milk which I thought was pretty good and had mango pulp and sago in it and not actually a slush texture but still refreshing with coldness. The yogurt drinks sound good too. Oh my gosh the reviews towards the "Caucasian" cashier seem quite rude when I actually found him very very helpful and inviting and deserving praise. He did let me know the matcha red bean drink and Thai iced tea drink contain dairy within the powders used but I thought it might be ok with oat milk and it did taste great but unfortunately not ok for the lactose intolerant 😔
Atmosphere: 5
Food: 4
Service: 5
Evelin Aguirre
The man who works there is very rude, and was inconsiderate when we were asking about the menu. Got our order wrong and blamed us for it.
Sherri
Love the tea. Great taste and good vibes
Meharjeet Singh
Adrian and Elaine really good people. Made awesome drinks for us really recommend this place. Give them a raise guys.
Atmosphere: 5
Food: 5
Service: 5
Nina Cortez
Bought 3 fruit milk teas yesterday but ITS SOOOOOO SWEEET AND NOT SO FRUITY TASTE AT ALL. That’s why Lots of people are suffering from diabetes. Please reduce your sugar/sweetness on your products.
Grass jelly milk tea is delicious
My fav is the Panda Milk, but please don’t order from this location! I’ve tried it twice here, and both times it tasted awful. I agree with others about the poor customer service you can tell the staff, especially the person taking orders, doesn’t want to be there. They were rude and very slow. There are plenty of other options in the mall, so I recommend avoiding this bubble tea shop.
Worst customer service ever in this location. I ordered a drink without pearls, and the cashier took the order and added the pearls in the drink, saying that it is their store policy to pass the customer off. I would have given 0 stars if possible.
Asked the guy for a straw and he looked at me as if I was asking him for God knows what! Absolutely rude! Will never go back. Worst customer service ever.
Another day, another bbt from Presotea! Today, i got the Okinawa milk tea with jelly boba. This was recommended to me by one of the workers there. It was on the sweeter side but good thing i got extra ice so i let the ice melt a little before finishing it. I come here regularly so the worker recommended me to get their points card so i can start collecting points haha 😂
Save yourself some trouble and find another store. It seems all the 1 star negative reviews are real. Experienced some first hand. I gave it a chance, always tip. My huge mistake.
Best place for bubble tea in Guildford!! Polite and helpful workers, and a welcoming environment!!
They sell bubble tea there
Taste really bad and the staff needs to learn customer service. Got a stomach ache after drinking.
Very rude customer service. One cashier was very rude i hope he knows how to talk to the customers
Restaurantji Recommends
They often seem to have interesting new specials like the mango slush with coconut milk which I thought was pretty good and had mango pulp and sago in it and not actually a slush texture but still refreshing with coldness. The yogurt drinks sound good too. Oh my gosh the reviews towards the "Caucasian" cashier seem quite rude when I actually found him very very helpful and inviting and deserving praise. He did let me know the matcha red bean drink and Thai iced tea drink contain dairy within the powders used but I thought it might be ok with oat milk and it did taste great but unfortunately not ok for the lactose intolerant 😔
Atmosphere: 5
Food: 4
Service: 5
The man who works there is very rude, and was inconsiderate when we were asking about the menu. Got our order wrong and blamed us for it.
Love the tea. Great taste and good vibes
Adrian and Elaine really good people. Made awesome drinks for us really recommend this place. Give them a raise guys.
Atmosphere: 5
Food: 5
Service: 5
Bought 3 fruit milk teas yesterday but ITS SOOOOOO SWEEET AND NOT SO FRUITY TASTE AT ALL. That’s why Lots of people are suffering from diabetes. Please reduce your sugar/sweetness on your products.
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