Sammy J's Grill & Bar South Surrey

Hostile and belligerent. Recognizing it was Christmas Eve, we phoned ahead. Sure come on in, last call 4.45. We got there just after 4. Unwelcoming hostess informed us that last call was at4.30. Implying we could leave…. This was the thread of the evening . Ice cold lack of service from thereon. Plunked appetizers and mains on table. 20 minutes after asking for pepper plunked on table as well. When asked to speak to manager, attitude galore. Manager was not available until asked to discuss the bill. Best tool in his tool box was to to call rcmp. I suggested he did. Absolutely worst of worst of service. Food was ok.
Just to be fair.

Atmosphere: 1

Food: 4

Service: 1

Great food. I wish they put as much care into take out as they do into dining in. I ordered steak and eggs and they forgot to include the special mayo sauce they normally do.

Atmosphere: 4

Food: 4

Service: 4

Really good for a franchise

Wheelchair accessibility: Extremely wheelchair ♿️ friendly

Atmosphere: 4

Food: 4

Service: 3

The "manager" can definitely learn some customer service skills...

Went during Happy Hour. Great selection of their menus.
And the drink special. Good price and the food was very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Skins, Burger, Wings

Took my mom here for happy hour got a beer with steak frites and the steak was done perfectly medium rare would come back 100%

Atmosphere: 5

Food: 5

Service: 5

Improved friendly and on-time service for skipthedish drivers!

Food: 5

Service: 5

Excellent.

Atmosphere: 5

Food: 5

Service: 5

This Sammy J’s location goes above and beyond in terms of customer service. The restaurant is very clean and the food is fantastic. Grant, the manager, has been so helpful when an issue has arisen-the dedication to quality and customer satisfaction keeps us coming back! This is our family’s very favorite restaurant in all of whiterock/south Surrey-I highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Good food, decent atmosphere.

Food was delicious, service was great. Definitely will become a regular for us.

Atmosphere: 5

Food: 5

Service: 5

Nice place and good food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Bowl

Great food. Great service. Beautiful restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

My daughter’s and I love this place, the kids' meals are great, the food always comes out really fast & the staff are friendly. They offer a vegetarian menu (if you ask) it's huge with so many options and delicious things on the menu. Everything is pretty affordable and filling. Definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

The lady manager needs to be fired. She has no communication skills and takes no accountability or responsibility when something goes wrong. My friends child was served rotten milk, she threw up all over herself and the waitress almost threw up after smelling it but when the manager arrived, she took zero responsibility and completely denied that they served spoiled milk. She denied the whole thing and had the audacity to argue with us over ir! We were all there, including the waitress, who saw and smelt the milk!!! She’s the absolute worse manager on this planet and needs to be fired ASAP.