No service attendant came after 20 mins to offer water and when asked for how long would it take for food to come after waiting for 40 mins she said no idea. This kind of customer service no at all acceptable don’t suggest anyone to come here.
Atmosphere: 1
Food: 1
Service: 1
Faith Weston
This is the best food I have ever had. I got the spicy chicken tikka masala and garlic naan and my life is changed!! SO SO GOOD!!! And the girl at the front is so sweet ❤️
Atmosphere: 5
Food: 5
Service: 5
Karn
We did wedding catering for my sister back in July with these guys, and they catered for all of our events. Amazing food, and top tier customer service. Best Indian food in the lower mainland in my opinion.
We have quite a big family and whenever we host (atleast 5 times a year), we always return to Spice Of Punjab for catering.
This is our goto restaurant for Indian food. Thank you Spice Of Punjab for the yummy food, and amazing service.
Atmosphere: 5
Food: 5
Service: 5
Gagan Deep
They don’t even deserve one star. Such a worst experience. Even the staff was rude. We wait atleast 10 minutes to just give the order becoz the girl was busy on call and she didn’t even say hey she just keep ignoring me.She was so rude. I just wanna let you know that learn the good customer service.
ivy jane mesa
Food is delicious 👌stuff is friendly 👌
Atmosphere: 5
Food: 5
Service: 5
Birinder Partap
I ordered 5 things and the only thing that didn't taste bad was amritsari kulcha the cashier was frustrated as hell and didn't even respond to thank you and served the food like serving animals or some. Worst experience
Atmosphere: 2
Food: 2
Service: 1
Khushi Gill
Worst KAJU KATLI ever i had…….. Never recommend any sweets here
Atmosphere: 3
Food: 1
Service: 1
Ranjit Gill
Garbage all food not good stuff
Simranjeet Chhina
I recently ordered Amritsari channa kulcha and made a simple request for the channa to be spicy. Unfortunately, when I received my order, the channa was completely separated from the water, and a few chilies were just placed on top — clearly not mixed in or prepared with care. If your kitchen is unable to fulfill even basic special requests, customers should be told upfront so customer can choose to order from another place that values customer satisfaction and consistency. So, Customer don’t waste their 25 minutes waiting for chilli water channa. Even, When I returned to get a refund, I was told by the cashier that “this is happening for the first time.” However, I’ve experienced the few issue (hair in my food) before but didn’t speak up. This time, it was disappointing enough to bring it to your attention. Also, I’d like to point out that the same cashier has previously been rude to me when I placed an order. As a paying customer, I expect at least basic courtesy and respect — not to be made to feel like she is doing favour by giving me the food which I paid. Overall, CUSTOMER SERVICE- 0. I believe you should tech your cashier how to talk to customer.
Atmosphere: 1
Food: 1
Service: 1
K C
Front desk girl and her customer service skills are zero. She is so rude. I went to dine in and the plates she gave us were dirty, I asked her to replace and she gave me a look and said they are clean and then replaced them and literally smashed them on our table with a frown look. Throughout the dine in she never came to ask again if we needed anything. I feel bad for this place great food but worst dine in experience so unfriendly .. not going back again
Anjali showed truly wonderful hospitality! She spoke with such politeness and displayed excellent manners.
Harinder Pandher
Nice service by sehaj and wonderful food ...amazing ambience
Har Amar Preet Mandlay
I ordered bread pakora which is tasteless and so much besan on it and looks bad but panner pakora is ok .both chutneys just like water …… this is second time i found their quality decreased than before ………i think now i will not go there
Atmosphere: 3
Food: 1
Service: 3
sharan riar
Says 25 minutes and take 45 minutes
Service: 1
B Mahal
Took my Mom for a birthday dinner. Ordered aloo mutter and asked for mild but they brought a spicy mutter paneer and never returned to check on us. My Mom was hungry so she ate it but it was way too spicy. She finished her water and no one came out to fill up the water. At the end when I paid I told her we wanted aloo mutter and the girl said no you ordered mutter paneer. My Mom was the one that ordered and we asked for mild. She didn’t even compensate me for the wrong order. Very bad service. Will not return.
No service attendant came after 20 mins to offer water and when asked for how long would it take for food to come after waiting for 40 mins she said no idea. This kind of customer service no at all acceptable don’t suggest anyone to come here.
Atmosphere: 1
Food: 1
Service: 1
This is the best food I have ever had. I got the spicy chicken tikka masala and garlic naan and my life is changed!! SO SO GOOD!!! And the girl at the front is so sweet ❤️
Atmosphere: 5
Food: 5
Service: 5
We did wedding catering for my sister back in July with these guys, and they catered for all of our events. Amazing food, and top tier customer service. Best Indian food in the lower mainland in my opinion.
We have quite a big family and whenever we host (atleast 5 times a year), we always return to Spice Of Punjab for catering.
This is our goto restaurant for Indian food. Thank you Spice Of Punjab for the yummy food, and amazing service.
Atmosphere: 5
Food: 5
Service: 5
They don’t even deserve one star. Such a worst experience. Even the staff was rude. We wait atleast 10 minutes to just give the order becoz the girl was busy on call and she didn’t even say hey she just keep ignoring me.She was so rude. I just wanna let you know that learn the good customer service.
Food is delicious 👌stuff is friendly 👌
Atmosphere: 5
Food: 5
Service: 5
I ordered 5 things and the only thing that didn't taste bad was amritsari kulcha the cashier was frustrated as hell and didn't even respond to thank you and served the food like serving animals or some. Worst experience
Atmosphere: 2
Food: 2
Service: 1
Worst KAJU KATLI ever i had…….. Never recommend any sweets here
Atmosphere: 3
Food: 1
Service: 1
Garbage all food not good stuff
I recently ordered Amritsari channa kulcha and made a simple request for the channa to be spicy. Unfortunately, when I received my order, the channa was completely separated from the water, and a few chilies were just placed on top — clearly not mixed in or prepared with care.
If your kitchen is unable to fulfill even basic special requests, customers should be told upfront so customer can choose to order from another place that values customer satisfaction and consistency. So, Customer don’t waste their 25 minutes waiting for chilli water channa.
Even, When I returned to get a refund, I was told by the cashier that “this is happening for the first time.” However, I’ve experienced the few issue (hair in my food) before but didn’t speak up. This time, it was disappointing enough to bring it to your attention.
Also, I’d like to point out that the same cashier has previously been rude to me when I placed an order. As a paying customer, I expect at least basic courtesy and respect — not to be made to feel like she is doing favour by giving me the food which I paid.
Overall, CUSTOMER SERVICE- 0. I believe you should tech your cashier how to talk to customer.
Atmosphere: 1
Food: 1
Service: 1
Front desk girl and her customer service skills are zero. She is so rude. I went to dine in and the plates she gave us were dirty, I asked her to replace and she gave me a look and said they are clean and then replaced them and literally smashed them on our table with a frown look. Throughout the dine in she never came to ask again if we needed anything. I feel bad for this place great food but worst dine in experience so unfriendly .. not going back again
Atmosphere: 2
Food: 5
Service: 1
Restaurantji Recommends
Anjali showed truly wonderful hospitality! She spoke with such politeness and displayed excellent manners.
Nice service by sehaj and wonderful food ...amazing ambience
I ordered bread pakora which is tasteless and so much besan on it and looks bad but panner pakora is ok .both chutneys just like water …… this is second time i found their quality decreased than before ………i think now i will not go there
Atmosphere: 3
Food: 1
Service: 3
Says 25 minutes and take 45 minutes
Service: 1
Took my Mom for a birthday dinner. Ordered aloo mutter and asked for mild but they brought a spicy mutter paneer and never returned to check on us. My Mom was hungry so she ate it but it was way too spicy. She finished her water and no one came out to fill up the water. At the end when I paid I told her we wanted aloo mutter and the girl said no you ordered mutter paneer. My Mom was the one that ordered and we asked for mild. She didn’t even compensate me for the wrong order. Very bad service. Will not return.
Atmosphere: 4
Food: 2
Service: 1
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