Starbucks

16010 24 Ave, Surrey
(604) 366-2859

Recent Reviews

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FRED SOMERS

Love the crew

Atmosphere: 5

Food: 5

Service: 5

Gaby Liogon

They make the best cortados. The foam is always perfect, and the espresso is so smooth.

Atmosphere: 5

Food: 5

Service: 5

Don Wolf (DonWolfMusic)

Quick and easy

Atmosphere: 5

Service: 5

Dave Budiman

Waited 10 mins for an Americano. Decided it was long enough, went to get money back and got money back with no acknowledgement of the issue from the manager. Man this brand has gone downhill big time. Support your local independent coffee shops as this experience happens all too often, I know my family will.

Service: 1

Gurbinder Pallian

Great location to catch up with friends and family. Service was great and my order was well made.

Atmosphere: 3

Food: 4

Service: 4

Gary B

Great service and warm greetings

Atmosphere: 5

Service: 5

Balvir tatla

Janet❤️who took my order.. just want to say she is incredible lovely smile while taking orders ! her service is amazing 🤩 thanks 🙏🏻

Atmosphere: 5

Food: 5

Service: 5

Tracy Wellenbrink

I have to give a massive shout out to Janet who was my barista at 6 am the other day! Her energy was unmatched and made my morning start off so good! Thank you Lovely Janet, as in Jackson! You rocked it! You are the best experience I’ve ever had at any Starbucks, EVER! Keep being so awesome!

Atmosphere: 5

Food: 5

Service: 5

isabella

Orders come fast.

Atmosphere: 4

Food: 4

Service: 1

Al lami

Eric and staff were lovely, wonderful vibes, highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Ray T

The purpose of this whole review I am writing is not directed at the store and employees itself but instead one particular employee. Starbucks has recently hired this new girl a few months ago, very skinny, brown hair, white and young. She never knows how to make drinks, I always here her asking her peers on how to make drinks, her customer service is bad, she gave me attitude while I ordered my drinks and didn’t show even a hint of a smile and even when I told her to have a good day she completely ignored it and left the register. There’s was this one time I went in with my friends where I ordered an iced matcha latte and she ordered a dragonfruit refresher, we watched as she made our drinks (not to mention she let mine sit on the counter for five minutes because she forgot she was making it) when we received our drinks my matcha latte was a pale, pale green and tasted only like milk with the tiniest bit of matcha, it was disgusting. My friend received her dragonfruit refresher which was practically clear and only tasted like lemonade, it only had like two chunks of dragonfruit inclusion in it. After all my bad experiences with her I decided to let it go because she’s new and she just needs time to learn the drinks. However, today I ordered a caramel brûlée latte which again was made by her, I don’t know how it’s even possible but it is distastefully bitter, I mean the caramel brûlée puree has got to be the sweetest thing on the menu so how is it that mine has become so incredibly bitter. I am very dissatisfied with the is employee. However, all of the other employees are amazing, they are super friendly and make delicious, consistent drinks.

Atmosphere: 1

Food: 1

Service: 1

Jessica V

The staff are soooo friendly!! And they make my drink perfectly every time. You can tell they care :)

Lucas carman

The evening staff around here seems like they always are busy but they still are amazing at delivering the drinks quickly. I appreciate the staff for being kind and quick. Alex and the other two staff members were great! They seemed like they were under a lot of pressure lots of cleaning and stuff 😞 but she still greeted me and made my drink quickly. It was a wonderful experience✨ and I will come by more often in the evening. Love the staff 🤩

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Butter Croissant, Cheese Danish, Crispy Grilled Cheese on Sourdough

Sara Carlyle

The staff are aloof and rude. They make me feel like a burden. They’re not that friendly. I know it’s busy, but you don’t have to be so serious about it. If I placed a mobile order and it says there isn’t a certain ingredient why would I wait in a line up? You’re standing right there holding my drink in your hand. When I worked there years ago this was not the Starbucks standard practice… I’d get chewed out for being snobby and telling someone to go in a lineup instead of making sure the mobile order is right. If I wanted a robot to call out drinks I’d go to a kiosk? We are human beings let’s acknowledge one another and be kind. I’m not being a Karen as I’m not inconveniencing anybody. It’s wild to me. I just don’t love coming to this location. Blenz down the street actually appreciates your business.

A couple staff are excluded from this, as Chris for example is an absolute gem of a human being. Her smile, kindness and consideration is always above and beyond anybody’s expectation. You’re lucky to have her on your team.

Rileigh and Jasmine were snickering at me. I wasn’t mad or rude I just said I hope it’s okay that I gave the feedback, I’m not trying to complain I expect to wait, but if you could acknowledge me as a human being that’s the most important thing. She just stares blankly and goes “sorrrrry, it’s just soooo busy” man it’s been 20 minutes. I got my refund and I was so patient about it, but I am really upset and feel stupid. I won’t ever come here again, but that’s clearly not a concern they could care less.

Atmosphere: 1

Food: 3

Service: 1

J

I ❤️ the coconut milk latte..

Dietary restrictions: Lactose intolerant and not one for the oat milk or soy.

Atmosphere: 5

Food: 4

Service: 5

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