Starbucks
15355 24 Ave #604, Surrey
(604) 535-8960
Recent Reviews
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Careful! These two women will cut in your line.
Couldn’t order my drink, charged me wrong, made the drink wrong. No mobile order which is fine, but didn’t let me redeem points they can’t do that apparently. They also seem confused all the time. This isn’t
Atmosphere: 1
Food: 1
Service: 1
This location does not honor Starbucks birthday drinks coupons.
IGNORANT BARISTA, VERY UPSET, ANDREW A NEW TRAINEE LEFT THE COMPLETE PISTACHIO LATTE SYRUP AT THE BOTTOM WITHOUT BREWING IT PROPERLY, I WENT AND COMPLAINED ABOUT IT AND THEY REMADE IT WITH THE SAME MISTAKE, I GUESS AT THIS LOCATION, IT'S A TREND TO SERVE COFFEE WITH SYRUPS LEFT AT THE BOTTOM, SO YOU GET A SWEET SHOCK AT THE END OF YOUR COFFEE.I GUESS THE OTHER STARBUCKS KNOW WHAT THEY ARE DOING, DON'T WASTE YOUR MONEY AT THIS KIOSK OF UNLEARNED BARISTAS.
Service: 1
The barista is so sweet. She always goes an extra mile to help me with my order and if I want any suggestions.
The last kind of Starbucks I want to go to is in a grocery store. Look what Starbucks has become...
I love this Starbucks. Azi and the baristas are always willing to go an extra mile to provide the best customer service and to deliver what I want.
This Starbucks is great, after hearing about staffing shortages these girls have come thru and are always there. Amanjot and grace are fantastic
Starbucks is always a great experience here. Azi and the staff are always kind and smiling and make a perfect drink every time. Thank you!
Great customer service. Everyone is so nice. Azi is the sweetest person ever and she is from Fiji ?? my homeland.
Restaurantji Recommends
Azi is my favourite barista ❤️
Alon is a boss, my man knows how to make the best freaking strawberry cream iced Frap. Ive been hooked for the past few days, keep coming back
Finally get a chance to do this review - and am seeing that I am not the only person that appears to have issues at this Starbucks. When I have managed to get there before they close early - which hasn't been often lately, I am greeted with rudeness when I have a request or when I ask a question, like I am wasting their time. Wake up - this is your job. You are SERVING CUSTOMERS. If you don't want to be there and treat people with good customer service, then you shouldn't be working there. Thank goodness for name tags, Grace is the absolute worst for customer service. Be warned.
This Starbucks is the absolute worst. They are never open till the time that is posted and are always closed when I come for my beverage most evenings. They are supposed to be open till 8pm and I have been there as early as 6pm and they have been closed. This has happened more often than not. Don't they have a manager that checks up on them?? Or maybe it's the manager that's closing early. Either way, not acceptable. I am not sure how they get away with that. They should change the closing sign to OPEN: 8am - CLOSING: "that depends on when I want to leave tonight". They are not reliable. AND the customer service of some of the employees is HORRENDOUS. A few of these workers are more than challenged with customer service - absolute garbage for customer service and rude as hell - not sure how they can be named in previous reviews as being fantastic. Extremely rude and no customer service skills. Avoid this place. It is the worst.
This Starbucks is great, after hearing about staffing shortages these girls have come thru and are always there. Amanjot and grace are fantastic
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