Starbucks

13737 96 Ave #1, Surrey
(604) 585-9603

Recent Reviews

Sort by
S C

Everyone here is so lovely. Great customer service every time.

Atmosphere: 5

Food: 5

Service: 5

Tyler Scott

Incredible service!

Atmosphere: 5

Food: 5

Service: 5

K M

This Starbucks location is always busy for there is a grocery store nearby as well as the hospital across the street. The employees do what they can and work fast to get the orders placed out. I always enjoy being served by Jizelle. She is friendly and gives great drink recommendations!

Harsh Kainth

I just got a vanilla cappuccino coffee , everytime girls over there and they really made it good but today the man who’s working over there , he just filled the half cup of medium size cup and the taste of coffee is really very bad may be he forgot to add vannilla syrup in it , really disappointed .

Atmosphere: 3

Food: 1

Service: 1

Sally K

The coffee shop had a nice vibe, but the staff didn’t pay much attention.

Atmosphere: 1

Food: 1

Service: 1

Satinder Kaur

Super friendlyyy

Atmosphere: 5

Food: 5

Service: 5

Siddharth

As a college student with a busy schedule, I often find myself in need of a quick caffeine fix during my breaks. Fortunately, the Starbucks at 96th Avenue just a stone's throw away from my campus, has become my go-to spot for coffee and more.

Service: ⭐⭐⭐⭐⭐

The service at this location is exceptional. The staff are always friendly, efficient, and attentive. They go above and beyond to ensure each customer feels welcome and valued. Even during peak hours, the baristas handle the rush with professionalism and a smile.

Atmosphere: ⭐⭐⭐⭐⭐

The atmosphere at this Starbucks is inviting and comfortable. Whether I need a place to study, catch up with friends, or simply relax, this coffee shop provides the perfect setting. The modern décor, ample seating, and cozy ambiance make it an ideal spot to unwind.

Product Quality: ⭐⭐⭐⭐⭐

The quality of the beverages and food items is consistently high. My personal favorite is the Caramel Macchiato, but I've also enjoyed their seasonal offerings and pastries. Everything is fresh, flavorful, and crafted with care.

Overall Experience: ⭐⭐⭐⭐⭐

In summary, the Starbucks has exceeded my expectations in every aspect. The combination of excellent service, a welcoming atmosphere, and top-notch products makes it a standout location. I highly recommend this Starbucks to anyone looking for a reliable and enjoyable coffee experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Dragonfruit Refresher, Chocolate Chip Cookie, Cinnamon Coffee Cake

J HANS Hans

It is 6.30 am their pick up window on line is still closed. No answering the phone.

Service: 1

Payne

Coffees were watered down garbage, clearly made with ice first to save time which ruins the flavour and consistency of the drink. Didn't have the single food item with the mobile order after 20+ minutes, had to go out of my way to wave down a barista for them to not believe me, they had to go through their tablet of orders to see they messed up. They did not apologize and clearly did not care. Will not be coming back

Atmosphere: 1

Food: 1

Service: 1

Raymond Dong

Very welcoming staff friendly workers all are very nice. Excellent customers service. Positive ambiance 100% recommended. Manager is very kind friendly & helpful . All her baristas are well trained, fast and polite service; happy to see them everyday. Absolutely amazing experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Coffee Cake

N bab

I went in to this Starbucks, and ordered a spinach feta egg wrap and as I was eating it there was a packet of ketchup stuck deep down inside the wrap. M y jaw literally dropped as I saw this. mind you I'm 22 weeks pregnant and can not risk getting food poisoning. Also I waited so long and ended up asking where my wrap and somehow they "forgot" to warm it up as they were asking each other. when I asked the girl to pass me a some hot sauce she seemed to be in a bad mood and threw it at me. I have never received such horrible service, on top of it I have no idea how a packet ketchup got inside the wrap. it seemed very unhygienic. when I brought it up to the manager she didn't seem sorry at all. This is totally unacceptable and I will never go to this Starbucks again.

Atmosphere: 2

Food: 1

Service: 1

Sehaj Sekhon

I order a wrap for take out .. it wasn’t packed properly in a bag .. i dropped while trying to grab from a counter .. they could have folded the ends to secure the wrap..

Atmosphere: 5

Food: 5

Service: 3

Jeff Klassen

Places to sit. Nice mall location.

Atmosphere: 4

Food: 4

Service: 5

a Natu

Took 15 minutes as stated by the starbucks app to get our order. Baritsta was very kind and apologized about the delay.Food display review with the flies/gnats/bugs/flie is definitely a food safety concern and should be addressed. Good thing your near a hopistal ?

Parking: Hard to get street parking due to lots of cars.

Atmosphere: 1

Food: 3

Service: 4

May Delos Reyes

I had my check up on the 8th floor of this building and I ordered my drink wrong. I forgot to ask for decaf coffee and gets the regular espresso instead. I really can’t drink it coz it’s a venti iced oat latte that has 3 shots and contains a lot of caffeine and I can’t have that much coz I am pregnant. I admitted I am wrong to the barista who’s making the drinks. She doesn’t say anything but instead she helps me make my drink right. I apologized and she said it’s okay and gave me a nice smile. They are busy at that moment but she’s very patient with me by remaking my drink.

Atmosphere: 5

Food: 5

Service: 5

Loading...