Subway
12842 96 Ave Unit 2, Surrey
(604) 583-9911
Recent Reviews
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Got a sub, didn't like its taste, went back to ask, did they put different sauce because it tasted sweet. The staff made me another one without arguing. They should hire more people like her. Best customer service
Atmosphere: 5
Food: 5
Service: 5
Manpreet was my sandwich artist, and I would say it was the best sub I’ve ever had. She is really good at what she does, always smiling and happily serving customers.
Atmosphere: 5
Food: 5
Service: 5
Staff is very nice and friendly…Param aman manisha all are very kind and always helpful!! I like going there in the evening…one of the best branches…
Atmosphere: 5
Food: 5
Service: 5
I often use to order from this 96ave location, no doubt some employees provide very good service. But yesterday I was placing an order the girl was very rude, bad customer service. Looks like she was not in a mood to work, was just throwing things when we asked her to add stuff. Pouring extra sauces.
Atmosphere: 3
Food: 5
Service: 2
Yesterday i had a subway that was online pickup it was so disgusting even though i got my throat sore and dry after eating that.
It is the best subway in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Cookies
On Tuesday (oct 22,2024) around 10:30 pm I ordered by app and gave instructions to cut sub in two pieces when I reached she was preparing i told her again is it cut in two pieces she said yes to me but when i opend it was not
I faced a problem at work because i didn't have any knife at moment
Atmosphere: 4
Food: 3
Service: 1
Vegetarian options: Subway vegetarian rol
Atmosphere: 5
Food: 5
Service: 5
I visited first time in this subway but the experience of visitng there worst for me because the old lady is working there, she is not behaving well with customer so please you have to be polite with customers
Service: 1
Recommended dishes: blt Snackwich 400 Cals
Location is good and need to be improve customer service and today I looking one girl worker of this location runny nose looking sick and for the safety procotion not wear the mask . We need to follow the safety protocols . Beacause they make the food . Please request as a customer told the your workers follow the safety measures . Thanks
Service: 1
Restaurantji Recommends
I ordered 2 veggie footlongs at this location through subway phone app. I did a curbside pickup and took it to my place. When i open the wrap all i see is bread with sauce and very tinny like very less quantity of veggies. I'm very sad by looking this. I know about the inside stuffing is way less because i had the same few days ago in coquitlam with full stuffing ?. But this location Disappoint me. Will try some other location next time.
Atmosphere: 3
Food: 1
Service: 3
Service is not good
Staff don't understand what the customer wants.
Rude behavior
Subway needs to teach they staff about customer service. And how to prepare the food. if a customer don't eat meat they should not the touch meat with the same gloves and touch making a veg sandwich. When u explain to the staff they will argue back.
Staffs needs to respect they customer not to argue be rude
Atmosphere: 1
Food: 1
Service: 1
i would give zero stars if it was an option. i go to this subway all the time since its close to my house and everytime i go there’s no one in the front and i see them in the back hiding and on their phones. when you enter the doors you can see the back through a corner that’s how i see. then i always have to yell hello for anyone to come out. unacceptable behaviour. owner needs to train them better. then they have an attitude whenever i want to order. there’s a sign that has a bunch of numbers and bowls and it says if we tell them the number we want they will take care of the rest but they always ask me how to make it, HOW WOULD i know ?? that’s your job??? terrible employees
Atmosphere: 1
Food: 1
Service: 1
They literally have zero customer service. They can ruin your day by showing their unnecessary attitude. But the good thing is they will manage to make your sandwich good. ??
Atmosphere: 2
Food: 4
Service: 1
owner should need to communicate with their staff, so that they can focus well on their job rather than work according to their own mood.
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