Subway
12080 Nordel Way Unit #137, Surrey
(604) 599-0575
Recent Reviews
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Harpreet is very nice and hardworking. She deals with customers politely and respectfully, always giving great service and makes best sandwiches.
Atmosphere: 5
Food: 5
Service: 5
The lady who works in the morning is very nice. She remembers my order and prepares it by herself everyday for me and I just sit there. Its very easy to just go and grab my sandwich. I think her name is suman. Really appreciate her work.
Atmosphere: 5
Food: 5
Service: 5
Loved the services! Harpreet was attentive to the orders demands and really patient. Good customer service!
Suman is an absolute gem . She’s was welcoming and made my visit so much better with her positive attitude. She’s quick, efficient, and made delicious subs with care and consistency. I was so tired and drained from camping but this helped. The food tastes great. I’ll definitely come back soon!
Atmosphere: 5
Food: 5
Service: 5
Hi I really disappointed from the location I came Sunday evening only one employee working I wait 30 minutes for my order girl who working try to give her 100 percent but she had skip order too plz put someone for help and improve your customer service thx
Atmosphere: 1
Food: 5
Service: 1
There’s only one employee on weekends and you should wait for your order for one hour 🥲
Clean place and good team
Honestly the best Subway I came across in the lower mainland. My Sandwich artist was alone in a rush and went above and beyond to be patient and kind. My sandwich was honestly the best ive had in a while. There was no tipping option, I get it and I appreciate not forcing this on customers but in that instance I didn't have cash to give her and couldn't tip with the machine.
This place is 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Subway definitely ain't what it used to be still miss the old way they'd cut the sandwiches. They really need to bring that back.
Atmosphere: 2
Food: 4
Service: 3
Thank you Sharan for the great service. I appreciate the care and attention to making my sandwich/order, your politeness and professionalism. I look forward to returning to this location.
Restaurantji Recommends
Had a disappointing experience at this Subway. I ordered online and forgot to select the grill option. When I politely asked Sharan at the counter to grill my sub, she refused, even after I kindly asked again. I understand it wasn’t in the order, but her attitude was cold and unhelpful. A little flexibility and basic customer service would’ve made a big difference. Won’t be returning to this location.
It was Friday 11.30am the employee was very rude I want to order veggie patty sub and she very rudely replied that there is no such type of sub. It was my worst experience with subway. She was super rude.
Customer service.great job done by crew members
Sukhdev lady was so sweet and nice she deal with us so politely and very great exceptional person
I come here at least once a week for a soup and sandwich. The woman who works here full-time during the week is such a hard worker. She makes my broccoli soup fresh to order, which I really appreciate—I wait about 10 minutes for it while I eat my sandwich. I've had broccoli soup that sits on a heater all day, and it tastes awful, but I always enjoy it here. Her work ethic, cleanliness, and efficiency are truly impressive. Today, I noticed how neatly the tomatoes were laid out. I should have taken a picture, it was beautiful. Good work
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