This was honestly the worst shawarma experience I’ve ever had in Canada. We ordered two chicken shawarma rolls, and both were absolutely terrible. The girl making the food, Mehak, gave us rolls that had barely one piece of chicken in them—the rest was just packed with old, dry rice that tasted awful. No flavor, no freshness, nothing close to a proper shawarma.
It felt like a total rip-off. If I wanted cold, tasteless rice wrapped in bread, I could’ve stayed home. Extremely disappointing service and food. If this is how Mehak serves customers, I don’t see how this place is still running. Definitely not going back!
Atmosphere: 1
Food: 1
Service: 1
Maricar Sapetin
Horrible costumer service.
Atmosphere: 1
Food: 3
Service: 1
JD Saint
Pretty rude lady working here just walks away while you are paying doesn’t say bye or anything. They skimp out on the toppings here too. Probably mad cause i used a coupon and didn’t give a tip. Who can afford that with the astronomical inflation prices.
Atmosphere: 1
Food: 2
Service: 1
Kuldeep
Bad experience
Food: 1
Alothy
My order was canceled without explanation, but they refused to issue a refund, claiming there is no record of the cancellation in their system.
Atmosphere: 1
Food: 1
Service: 1
amy samra
I would give zero .girls working there don’t follow the instructions even if you put a note that you are allergic to some fillings.This is the 3rd time same girl made a sandwich without even looking .Avoid going to this place.
Atmosphere: 1
Food: 1
Service: 1
v K
The worst staff I have ever seen at any subway. I visited here on Saturday last week at around 9:30 PM. The female staff was very rude and didn’t even ask me the type of bread. Moreover the worst part was that I ordered spicy mozerella (veggie) and clearly twice did I mention my order. But she ended up giving me chicken. It was a take out for my daughter. I realised it’s chicken when I was already home. Also submitted the complaint on the subway customer service but I guess they don’t care. Anyways I am never gonna be back again. Worst staff I have ever seen.
Atmosphere: 1
Food: 1
Service: 1
Zachary Ochomba
TOO BAD SERVICE
I visited the 148 / 108 Ave corner location during my lunch break today and was disappointed with the lengthy wait. Despite the large number of customers, particularly kids, there was only one staff member working. This resulted in an excessively long lineup, forcing me to leave without service as my break ended.
The lady is always purposely slow and irritated
To improve customer experience, l suggest increasing staff during peak hours to efficiently manage demand.
If they continue this practice will never visit to this store again and never recommend to any one
Shivam Gadi
Ordered chicken tryaki Chicken was cold and undercooked. Lady in the morning was not making food by heart. Really disappointed.
Atmosphere: 5
Food: 1
PIYUSH PATEL
Service is very poor. Arrogant staffing person spoiled food .
The girl who worked there is very rude, I dont know the name because she was not wearing her badge she didn't even smile, and mostly on the phone. We bought a footlong and she didn't give us all the sauce we wanted. I strongly dont like this place???
Atmosphere: 1
Food: 2
Service: 1
Austyn
Always great service here, the girls work hard short staffed and long lines sometimes you just gotta be patient. Always great!
Atmosphere: 5
Food: 5
Service: 5
Li Tang
Had some tuna in my steak and cheese. Staff was incredibly slow.
Atmosphere: 2
Food: 1
Service: 1
Veronica Pinette
The food is good but they are really rude in there specifically the one girl I don't know her name but she is always glaring and gets mad when I ask for extra on my sub I feel like they need to replace her with someone else
This was honestly the worst shawarma experience I’ve ever had in Canada. We ordered two chicken shawarma rolls, and both were absolutely terrible. The girl making the food, Mehak, gave us rolls that had barely one piece of chicken in them—the rest was just packed with old, dry rice that tasted awful. No flavor, no freshness, nothing close to a proper shawarma.
It felt like a total rip-off. If I wanted cold, tasteless rice wrapped in bread, I could’ve stayed home. Extremely disappointing service and food. If this is how Mehak serves customers, I don’t see how this place is still running. Definitely not going back!
Atmosphere: 1
Food: 1
Service: 1
Horrible costumer service.
Atmosphere: 1
Food: 3
Service: 1
Pretty rude lady working here just walks away while you are paying doesn’t say bye or anything. They skimp out on the toppings here too. Probably mad cause i used a coupon and didn’t give a tip. Who can afford that with the astronomical inflation prices.
Atmosphere: 1
Food: 2
Service: 1
Bad experience
Food: 1
My order was canceled without explanation, but they refused to issue a refund, claiming there is no record of the cancellation in their system.
Atmosphere: 1
Food: 1
Service: 1
I would give zero .girls working there don’t follow the instructions even if you put a note that you are allergic to some fillings.This is the 3rd time same girl made a sandwich without even looking .Avoid going to this place.
Atmosphere: 1
Food: 1
Service: 1
The worst staff I have ever seen at any subway. I visited here on Saturday last week at around 9:30 PM. The female staff was very rude and didn’t even ask me the type of bread. Moreover the worst part was that I ordered spicy mozerella (veggie) and clearly twice did I mention my order. But she ended up giving me chicken. It was a take out for my daughter. I realised it’s chicken when I was already home. Also submitted the complaint on the subway customer service but I guess they don’t care. Anyways I am never gonna be back again. Worst staff I have ever seen.
Atmosphere: 1
Food: 1
Service: 1
TOO BAD SERVICE
I visited the 148 / 108 Ave corner location during my lunch break today and was disappointed with the lengthy wait.
Despite the large number of customers, particularly kids, there was only one staff member working. This resulted in an excessively long lineup, forcing me to leave without service as my break ended.
The lady is always purposely slow and irritated
To improve customer experience, l suggest increasing staff during peak hours to efficiently manage demand.
If they continue this practice will never visit to this store again and never recommend to any one
Ordered chicken tryaki
Chicken was cold and undercooked. Lady in the morning was not making food by heart. Really disappointed.
Atmosphere: 5
Food: 1
Service is very poor. Arrogant staffing person spoiled food .
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Not happy when they don't follow instructions
Atmosphere: 1
Food: 1
Service: 1
The girl who worked there is very rude, I dont know the name because she was not wearing her badge she didn't even smile, and mostly on the phone. We bought a footlong and she didn't give us all the sauce we wanted. I strongly dont like this place???
Atmosphere: 1
Food: 2
Service: 1
Always great service here, the girls work hard short staffed and long lines sometimes you just gotta be patient. Always great!
Atmosphere: 5
Food: 5
Service: 5
Had some tuna in my steak and cheese. Staff was incredibly slow.
Atmosphere: 2
Food: 1
Service: 1
The food is good but they are really rude in there specifically the one girl I don't know her name but she is always glaring and gets mad when I ask for extra on my sub I feel like they need to replace her with someone else
Food: 4
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